Ledified downlights.
A couple of years ago I had an electrician put in some downlights, happen to be Ledified. Had one blow and went to Bunnings with replacement, but once in was flashing. Found out that the normal MR16 downlight are not compatible with the Ledified transformer. Rang Ledified woman tells me I need to replace transformer as well, as these globes are no longer available.
Hopeless Ledified, hopeless.

Haielo replaced about 20% of the lights that needed to be replaced.
Haielo replaced globes only in the entry of the house and then said that they had completed their job.
The worker did not give his name and gave no evidence that he was a Licenced Electrician (as required by Victorian law).
It appeared to us that Haielo was "ripping off the system"
The fact that our home is a rental property possibly indicates that Haielo possibly has little regard to tenanted properties.
In any event, Haielo sought to minimum the amount of work and was non-caring about replacing globes.

Three years after installation globes start to fail.Called Ledified only to be told they don`t do residential anymore and oh and they don`t sell replacement globes go to Bunnings or Beacon Lighting.Trouble is their globes are not compatible.So they left me high and dry and have to replace entire unit.

One Ledified globe has failed well short of the promised 50,00 hours. Five [four by Message on be site and once by phone] has had no response. It seems that there are no compatible third party LEDs that work with the Ledified transformers. So now I will have to pay fopr a new transformer. These leds were incredibly expensive at installation - they lied at the sales point. Avoid this company like the plague.

Was sold a lie with Ledified that the LED down lights would last up to 25 years.
4 Years later and lights are failing. The LED globes are failing and I have been told by LEDified that they no longer stock these globes and I would have to use trial and error to find compatible aftermarket globes.
I do not recommend this company and are really disappointed.

Five years ago we signed up for Ledified lighting throughout our house, and were advised that we would get up to 10 years life out of the globes. We are now in year 5 and a number of globes are beginning to fail. When I called Ledified to seek replacement globes I was advised that the globes we purchased are no longer stocked. I asked if there were alternate globes, and was most underwhelmed by the response that not all globes are compatible with the Ledified transformers, so I would have to find a globe through trial and error......appalling customer service.

Please do not use this company. They install poor quality lights and transformers which are exclusive to them so when a light stops working you can't get a replacement anywhere. They will not answer emails or provide any help. They are just another "take the money and run" mob.

Initial down light install was ok. 1st warranty claim was covered promptly, 2nd claim took about a week and on my 3rd claim they just don't want to know me. Phoned up to be told someone would get in touch didn't happen. No response to email so just did it myself. They use/used non standard drivers/lights which makes it a bit confusing to replace. I ended up using the bright orange drivers from Bunnings and lights from the same place.
Edit - They did get back to me via email - possibly because of this post?
Would send a driver via mail for $20 plus $15 postage. Bunnings unit cost under $10.
Lights are around 4 years old and i thought my warranty was 5 years but cannot find paperwork.
Upgraded rating to ok.

They are really bad. Complete scam, first they advertise that they service is for life warranty. Crap. Poor customer service and complete joke.

25 phone calls, no one returns the calls. I needed globes, paid for them and they didn't send them. When they finally sent them, it turned out to be transformers. They said they sent the transformers, which did not arrive!!! Then asked me to pay for a new lot to be sent. This company is just one big scam, to not be able to get customer service over 4 globes or transformers is an absolute joke. Don't use Ledified……..

Leds blown after 4 years when ledified sell you the fact average 25 years, i have worked with leds and they should last 15 to 20 years with brightness degradation at 75% after 15 years. They will not come to your house to repair faulty ones and charge $15 per led plus $10 postage...what a joke. $4k to replace our halogen lights and during installation they left dirty finger marks on the ceiling everywhere when i asked for them to clean both installers and ledfied they laughed stated your problem. Don't use this company no customer focus.
If I could give a zero star I would. Spread the word.

Had these guys come and fit 7 new highbays couple months ago, was fed up of changing bulbs over and since they've been in, I should have done it earlier. Energy bill has dropped already but within 6 months I'll have my money back that paid in the first place!
Quick and easy install and was done in under an hour.
Cheers guys

I replaced all my halogen bulbs and adapters because LEDified said their product will last more than 10 years. It costed me thousands of dollar. Just after 2 years one by one adapters went faulty. As I still have guarantee, I called them and they said it will take a while to replace my adapters as they have to manufacture them!!! They can not give me any time frame. Really frustrating as I am stuck with these company!!!

Arrogant management, highly dis-organised, pushy sales tactics, overly expensive products, extremely ordinary, in every possible way. Never, ever again. Wouldn't use these guys, even if it was all, for free. Stay Away!!

We had them installed almost 3 yrs ago and were also given 3 year warranty, this is our 5th time calling Ledified to get them fixed again as different lights kept playing up, I am sure they have realized they are using faulty LED lights and by giving 3 year warranty is costing them more money than they should.

I won't be recommend their product for the poor quality.

No problems with lights for over 12 months. Accounts department had some issues with the final bill but that was our fault in the end.