Bought lg ac a few years ago had nothing but problems with it. Then it finally needed a service as it broke down completely, it took approx 12 phonecall for lg to respond to my warranty claim Now I have been waiting for a part for over 5 months from them to get it fixed ( the unit is only 2 years old )
I will never buy lg again ..ever!!!
I'm telling everyone I know not to bother buying lg its a crappy product with no after sales. Be warned

bought LG microwave around a month ago, used it for maximum 10 times, now stopped working. making funny noise and stopped heating. spoke to LG customer service and they were very unhelpful. plus ive purchases the 2 years extended warranty because i have no trust of the brand (it looked nice and my wife chose it). wish ive read the reviews earlier. LG never again

I have had a mobile phone in for service for 3 weeks and have been told lies day after day, been hung up on while on hold twice. Rude people and hopeless service department.
Still no phone, still no idea when I will have this resolved.

Will be interesting to see if product review publish this as I am having my doubts about there neutrality.

We purchased an expensive Smart OLed TV in 2018. So we could use aps like netflix etc.
We tried to dowload the Apple Ap but it did not have access. Called LG and they said my TV was to old and only the 2022 version does it. Come on for all your so called genious why don't you just do a dowloadable patch. TV to old bloody hell. No good after 2 years.
Last time I will buy LG. Should have known better. The ladt LG TV I owned used to cease up if we used Channel 9. Apparently signal to strong for your TVs. You did a patch then after many complaints. Get your act together. Goid name comes with good service.

TVs are good quality but as soon as something goes wrong they don't have parts an treat you like sh,t they don't care about there customer's not happy never again

My wife & l spent almost $2000.00 on a LG fridge model GSL 668PNL French door fridge with ice maker in January 2018 l can't not believe that only 5 months after the 2 year factory warranty is has stopped cooling & freezing this is not a $25 toaster its a $ 2000.00 fridge the life span of any decent fridge should be at least 15-20 years l also have a Westinghouse fridge purchased in 1993 & its still working & never had any repairs. After reading many many reviews on LG fridge complaints l found out to late that this a common problem with LG fridges reviews l read were from Australia & USA.

I was a regular LG customer (phone, washing machines, fridges, TV)... until I bought an expensive 4K NANOCELL 2020 TV which has a defect on the screen, and LG's team concluded that there was no issue with the TV and all the problems are from me, so no refund/exchange/repair.

That's a poor quality TV (if it is truly normal as they say), terrible support, terrible communication.

Bought an LG V50. They didnt even update the phone software while V50 globally already got Android 10! Please dont buy their phones!! Stay away from their product. Bad customer support! Worst Korean brand!!

We bought a LG front loader washing machine and paid for the installation as well. They came installed put the machine on for a test run and waited a few minutes then left. As soon as the cycle finished there was a small pool of water in front of the machine. I called customer care (Manila) and found them very hard to understand got disconnected 4 times very frustrating. In the end they sent a service man out he turned up on time was very professional. He couldn't find where leak was coming from so we are getting a new replacement machine. So fingers crossed the replacement is a good one, or I might choose a Bosh next time.

Microwave died this weekend,while still under warranty.Spoke to 4 different customer service agents to finalise details of purchase.Told me to carry it to Service agent for assessment.There was no consideration or policy change given for pandemic, quarantine restrictions, ability to lift heavy item or self isolation. In times like this you find out what product to buy & what not. It certainly isn't LG.
After reading all these reviews, I'm not alone in my frustration & disappointment.
Update 5 May 2020. Matter has been resolved with LG.Unit returned & credit provided.

We purchased a top of the line lg vacuum about 7 mths ago . It has broken 3 times been away for mths and we still dont have it back !! We now have to go through accc to try to work it out . The vacuum was over a thousand dollars !!! Poor service poor products !!!

Been in contact with LG for over three months regarding cash back from a fridge that was still in warranty and staff have said it has already been paid but unable to provide a statement and keep telling me that they will contact me again in 24-48 hours. You can never get in contact with anyone as there is only one number. Staff don't care about customer service. They have been absolutely horrible to be in contact with. I discourage absolutely everybody from buying a single purchase from LG unless you want to get ripped off. Absolutely disgusted.