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Liberty Financial Business Loans
- Liberty Financial · See All
- www.liberty.com.au
- 3 reviews
- 2 likes
They have one of the highest interest rates on the market and still charge exorbitant monthly fees. They are not interested in personal customer service, just blanket rules. I wish I was with another lender.
- Incentivised Review No
I have found liberty to be very uncompassionate during this awful COVID time . I was spoken to very rudely when enquiring about what help might be available to me . Thanks for the added stress.
- Incentivised Review No
Hi, we understand that this is a challenging time for many Australians and we want to do all that is possible to help our customers. We are sorry to heard about this recent experience and your frustra...
Read moretions. Please do send us your contact details via private message so we can look into this further. Thanks, The Liberty Team.
- 10 reviews
- 17 likes
Avoid Liberty - they offer to help businesses impacted by Coronavirus, but only if you default!
Liberty sent emails to all borrowers and put a message on their website stating that they're here to help borrowers affected by the Coronavirus by 'Waiving loan fees or charges'. Yet when I asked Liberty for help I was told that they will only assist with fees if we default on the loan! So they're not in fact helping anyone financially responsible who is trying hard not to default - pathetic service and false advertising from Liberty. And on top of that Liberty are charging us 5.76% interest for our loan when I'm only being charged 3.02% on our loans with other banks, and they don't charge a $30 per month service fee either. Get your loan from any other financial institution besides Liberty.
- Transparency
- Customer Service
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Hi Sally, we are disappointed you feel this way and we are so sorry that your expectations haven't been met. At Liberty we have a wide range of variable rate products across Residential, Commercial an...
Read mored SMSF loans, all of which have different rates, fees and charges. We understand that this is a challenging time for many Australians and we want to do all that is possible to help our customers. It looks like members of our team have been in touch with you recently, so we encourage you to continue to work together with us to discuss any concerns. Hoping you and your loved ones stay safe and healthy. Thanks, The Liberty Team.
Very upset with the Liberty.
Crazy interest and unreasonable charge for moveing to other bank after 2 years term.
Do not use them again.
Please do not use that damn Liberty again.
I am done
- Transparency
- Customer Service
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Hi Binji,
We are so sorry to hear about your experience. We'd love the opportunity to look into this further for you and help you with any queries. Please let us know your contact details via private message....
Read more Cheers, The Liberty Team.
Find out how Liberty Financial Business Loans compares to other Business Loans
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- 2 reviews
- 2 likes
Ben Curran went above and beyond to assist me with a rate review. He was able to negotiate a great rate for me which has never been so easy. Thank you Ben for following through, I really appreciate it.
- Transparency
- Customer Service
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Hi,
Thanks for taking the time to share such a positive review of your experience with Ben. We're thrilled that this was an enjoyable experience for you!...
Read more Cheers, The Liberty Team
- 2 reviews
- 2 likes
Took out an SMSF loan with Liberty in February this year Interest rate increased 0.16% pa before the loan even settled Have been informed today that no interest rates reductions will be provided to the loan even though the Reserve bank has decreased its rates the last two months Rip off company avoid at all costs.
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Hi Ross,
Thanks for reaching out and sharing your review. We are sorry to hear that the recent experience has not met your expectations....
Read more Do you mind forwarding your details via private message (name, number and preferred time for contact)? We would appreciate the opportunity to discuss this with you and your feedback is extremely important to us. Kind regards, The Liberty TeamQuestions & Answers
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| Category | Finance and Business Loans |
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Extra Information
Other Business Loans
BEST OF THE BEST SERVICE
Amy made it all so easy:)
Great product as an alternative to the Banks
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Hi Azz,
Thanks for taking the time to share your experience. At Liberty we have a wide range of products specially put together for unique customer circumstances so we understand that you may find so...
Read moreme of our produtcts are priced differently from mainstream lenders. At Liberty we're happy to review a customer's interest rate every year outside of market changes, which can often lead to a reduction.