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Reviews

2.2

343 reviews
5
(90)
4
(7)
3
(2)
2
(15)
1
(229)
  • Product Quality
    2.2 (56)
  • Return Claim MadeYes (12) · No (74)
  • Shipping
    1.5 (45)
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Lena

LenaGreater Melbourne (Metropolitan), VIC

Very disappointed...

published

I've placed admin order at the end of October, 2 weeks ago. I still. Haven't received anything. Tried to contact the business via phone and email... Haven't heard anything back. The items I purchased are a birthday present I needed to receive on time.. I'm very disappointed!!!



2 comments
Little Boo-Teek
Tina C.Little Boo-Teek

Hi Lena! So sorry to hear youve had an issues getting in touch with us! Can I please have either your full name or order number so that I can check and get back to you? Thanks so much!

Little Boo-Teek
Tina C.Little Boo-Teek
Sharon

SharonSydney Surrounds, NSW

Shocking customer service

published

Have ordered goods online have not received them.It states that my order has been picked.Tried to ring,answering machine on. Emailed, no response. Now I am trying to get my money back.

1 comment
Little Boo-Teek
Tina C.Little Boo-Teek
Sharnie

SharnieHunter Region, NSW

A good ending

published

Looking at all the reviews and not being able to contact the shop for a few days I decided to look at the reviews - I ordered 2 weeks ago a baby book and a plush pully toy, neither had shipping delays in the description - when this review went to mediation this shop contacted me within minutes and my order was shipped within 2 business days.

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lauren

laurenSydney, NSW

  • 2 reviews

Christmas Eve boxes x3

published
Ashley F.

Ashley F.Central Queensland, QLD

Sick of being ignored!

published

Pre Ordered 2 x Kinder Surprise Advent calendars in JULY and still have not received them. I was happy to wait the 6 weeks manufacturing time. Got the email to say they have been shipped but that was 6 weeks ago. Emails have been ignored. I sent a message on Facebook 4 WEEKS AGO and got a reply saying they would submit an inquiry to Australia Post. All messages have been ignored since. Do not buy from this company. Garbage customer service.

1 comment
Little Boo-Teek
Tina C.Little Boo-Teek
Asmyth

AsmythGreater Melbourne (Metropolitan), VIC

I feel like they have stolen money from me!!!!

published

Ordered over 2 months ago and paid for express postage. Followed up 4 weeks after I ordered to be told they would be express posting my item within 1-2 business days. That was on the 25th of September and it is now the 21st of OCTOBER!!! Since then I have asked for a full refund and they have totally ignored my messages! Where is my product that I paid for!!?? I seriously believe this website is a scam and I am so annoyed!!

My order number is 83763.

1 comment
Little Boo-Teek
Tina C.Little Boo-Teek

Terrible service and ignores customers

published

Have messaged number of times about my order and continue to be ignored asked for a refund and nothing worst company ever do not order from these people waste of money you should be ashamed

1 comment
Little Boo-Teek
Tina C.Little Boo-Teek

Hi Ash,

So sorry you've had an issue getting in touch with us! Can you please reply here with your full name or order number and will ensure someone gets back to you ASAP.

Horrible!

published

Would give no stars if possible.
I ordered three baby books (over $150) four months ago. I have emailed countless times to be told they were delayed, should be to me soon, are being express posted with a partial refund and so on. I have not received the books or any refund. I have asked multiple times now for my money to be refunded but now they aren’t not responding.
Worst customer service I’ve ever encountered. Having now read other comments here, I can see I’m not the first to have these problems. Will obviously never purchase here again and would recommend others to avoid.

If I could give no stars I would

published

I wish I had read the reviews before purchasing. I purchased some party supplies but a few days later wanted to cancel the order. I have emailed three times and called once to NO response. Whether they've read the email to cancel my order I don't know but I have received nothing and not gotten a refund either!

2 comments
Little Boo-Teek
Tina C.Little Boo-Teek

Hi Christine!

I am so sorry! Can you please reply here with your order number and will ensure this is followed up today for you! Thanks so much and apologies again!

Christine
Christine

Hi Tina,
I would really appreciate that. My order number is #83468
Thank you.

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Skye M.

Skye M.Sydney, NSW

Worst store and product ever!

published

I ordered 1 night light and my toddlers love it so the day it arrived I jumped back on and ordered another. Worst idea! The first light stopped working after 2 weeks, the second light still hasn’t been delivered after 5 weeks! Absolutely disgraceful! I have emailed numerous of times with no response. DO NOT BUY FROM LITTLE BOO TEEK!!!!

1 comment
Little Boo-Teek
Tina C.Little Boo-Teek

Hi Skye!

So sorry to hear you've had an issue with the Night Lights!! Can you please reply with your order number and will ensure someone gets back to you today!

Kate R.

Kate R.Greater Melbourne (Inner), VIC

Poor communication - horrendously long shipping

published

After shopping here previously and knowing that they take ages to ship, I placed an order 6 weeks before the products were needed to make sure that I received them in time.
Now, six weeks in, after knowing that there would be a 2-3 week delay, I have sent an email and made multiple calls and no response.
If the business isn't capable of taking the number of orders placed, maybe they should scale back on their social media presence and focus on delivering a service.

Lian Clark

Lian ClarkSouth East Queensland, QLD

  • 2 reviews

If I could give less than 1 star, I would!

published
Fairy godmother

Fairy godmotherGreater Melbourne (Outer), VIC

The worst online retailer

published

I am honestly in shock this place is still running. I ordered a named wooden sign through their website, knowing it could take up to 4 weeks. 6 weeks later still nothing. I started communication at 4 weeks. Anyway long story short. After a lot of empty promises 9 weeks later and bad quality. Tried to leave a review on there fb page and was never put up. But very careful. They will take your money and hope you forget about it.

3 comments
Little Boo-Teek
Tina C.Little Boo-Teek
Fairy godmother
Fairy godmother

My order number is 80490. I look forward to finally getting a call from someone

Fairy godmother
Fairy godmother

Still waiting to be contacted

Just Us Three

Just Us ThreePerth, WA

  • 3 reviews

Shipping takes way longer than stated on website.

published

I sadly have ordered a second time after the first experience was bad. I thought I’d try again. This will be my last.
It’s been two weeks, shipping states 10 days. I’m being told another few weeks???

Clearing not being honest on the website.

And I’ve just read other reviews for the first time, dear me! You guys are doing things again and again..

Disappointed and unsatisfied

Here’s hoping everything arrives soon.

Tiffany M.

Tiffany M.Greater Melbourne (Outer), VIC

Where is my order, can no one reply to multiple emails or calls

published
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Didn't receive whole order/No communication

published

Bought a few items for my children's father for father's day, one item didn't arrive with the rest. Also took a month to arrive. Two emails enquiring about my items and the missing one and no response at all!

1 comment
Little Boo-Teek
Tina C.Little Boo-Teek
Emma W

Emma WGreater Melbourne (Inner), VIC

Amazing products and great service

published

Thanks again ladies for your help in selecting an amazing gift for my friends baby shower and shipping so quickly. Will definitely be back to shop again and recommending to friends.

1 comment
Little Boo-Teek
Tina C.Little Boo-Teek

Thanks so much for shopping with us and taking the time to leave a review! Hope your friend loved all her goodies :-)

Mary-Anne P.

Mary-Anne P.Hunter Region, NSW

Wish I had read other reviews first

published

I purchased a book from this company and I have still not received it. I have emailed and tried to contact the company via facebook messages and still no reply. I am very dissapointed as I really was looking forward to start documenting my babys milestones. I will be lodging a dispute with paypal and will be following up with fair trading.

1 comment
Little Boo-Teek
Tina C.Little Boo-Teek
Amy

AmyMetropolitan Adelaide, SA

Disgraceful

published

I ordered a pre sale order in May and understood I would not receive until the end of June. It’s the middle of god damn August! Apparently there was a shipment issue. Multiple phone calls and Facebook msgs and bloody nothing. I’ve spent over $100 and got nothing. I will be demanding for my order until I get it. No refund no nothing. Will be taking further action until the website is shut down.

1 comment
Little Boo-Teek
Tina C.Little Boo-Teek
KLee

KLeeSouth East Queensland, QLD

I’d give it less stars if I could!!!

published
Page 4 of 18
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Questions & Answers

Sara

Saraasked

Little Boo-Teek

To those still waiting for your refund, I have a solution. Just threaten to contact ACCC. They’ll respond in no time with your refund

1 answer
Anonymous222
Anonymous222

Thankfully they have responded and offered a resolution and will hopefully be resolved on Monday fingers crossed.

Kim A.

Kim A.asked

Physical store

#86637 please inform me if this item is coming . It has been 4 weeks and was told it was coming last week. Still have not received. As it is a teacher gift. Our teacher is leaving and I won't be able to give it to them. :(
Kim

4 answers
Hollie T.
Hollie T.

I ordered on the 10th October and still havent received the personalised gift for my daughters teacher either. Dont hold your breath. Im about to give up hope I will ever receive my order

affirmation
affirmation

Hi guys! I ordered also and just received them! Theyre personalised and shipping was explained in the description!

ALH
ALH

Me too. I spent $100 on teachers gifts 2 months ago and still nothing. My kids are finishing school this week and one has already finished kinder. Not happy

Leanne R

Leanne Rasked

Little Boo-Teek

I placed an order on the 28th April and havn't received anything??? No one will reply to my emails, no one answers the phone???

Where is the product I paid for???

0412315542

1 answer
Jen D.
Jen D.

Hi Leanne
Don't hold your breath - I'm still waiting for my order from March 27.
It is ridiculous! The worst customer service I have EVER experienced. I've essentially had my money stolen.

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