Magnamail Online store
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I purchased a small set of steps and they caved in on the third use. I have contacted Megamail three times by email and no response……
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- 2 reviews
Received item in good order and store navigation was easy. No "prize" included in parcel and mailing bag had not been tampered with. I guess I was lucky to receive the item I ordered.
- Incentivised Review No
- Warranty Claim MadeNo
- 15 reviews
- 22 likes
The love of the garbage that's sold by this "store" must only be described as low expectations, or the rave reviews have been bought and paid for as no sane person could seriously be impressed with what Magnamail offers.
I emailed this company months ago to stop the bombardment of magazines that are sent and they're still coming.
I had an email war with one of their sponghead reps and I may as well have had the same conversation with a lamppost for all the good it did; which leads me to the review of their latest scam perpetrated on a family m...
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Xmas 2021 Customer Service 101 - appalling shocking and disgusting treatment of a VIP Customer (no desire to retain)
Item on back-order for three months (always back-order credit card charges would not be taken from bank account until ready to dispatch); credit card renewed with different expiry date; phone to advise changed details; advised there was no facility to change this and would have to wait for the item to be in stock - received a notice of credit card failure; rang to advise the credit card details; credit card details processed (taking money from account) advised afterwards dispatch would be in eleven (11) days; response cancel this back-order an...
Read mored refund the money to ban account; refund is still awaiting processing 5 days later - next day after checking bank account (no refund) rang asking to speak to female customer service manager; a call back was arranged for this day; male did call back - advised he could get it fixed and call back next day; did not happen; following day again phoned - a call back was requested - did not happen; on fifth day again phoned requesting I be put through to General Manager - the excuses: we cannot do this - we have some health protocol they cannot touch the phone I wont say what I said to this; call was disconnected; a supervisor did call me with promises to fix it - couldn't pick up phone to arrange internally had to send an email; promising to call me back regardless - didn't happen; yest it was Friday afternoon late - staff do not work on weekends. Yes I am angry - my money is running around the the banking system. Happy Christmas from MagnaMail- Shipping
- Incentivised Review No
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I am very disappointed in this whole scheme ….. I have been sucked in time and again. I am a pensioner and cannot afford to keep purchasing in order to keep my potential “winnings” still going. The postage is often in excess of purchase. The last catalogue was full of costly, cheap jewellery, which I have no use for. I am therefore forgoing my potential big win.
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Their blurb about winning is that you have won UP TO $20,000. You have to assume that what you have won is probably worth $1.00 give or take. They are clever on their wording but they are not lying. When I have received a "prize" it's usually a clock of some kind (worth about $8.00 or so) but they do not "promise" a big cash prize. Unfortunately people don't read these things carefully. The only thing that bothers me is that you have to place an order to get your "prize". That's dishonest. I suspect that if anyone actually DOES win a big prize they probably place a big order. I wouldn't recommend them normally. I only use them when I cant find what I need anywhere else and get desperate.
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I have been trying for 12 months to cancel my dead wife's subscription and I'm still dealing with you fools
- Incentivised Review No
- 8 reviews
- 6 likes
Opened mail 2 blank my info & stuffed it with extra notes Stop sending mail to me as there is no other way to stop it.
Terrible quality products. They get yr name/address if you've ever subscribed to Readers Digest which they own so expect more.
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- Incentivised Review No
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Ring pull can opener, great. Track brush great. Freebee Santek FM Clock Radio, what a useless piece of junk, only recieves community radio statio.JUNK.
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- 3 reviews
- 3 likes
Deceptive mail out claiming you have won, its junk jewellery, they pray on the vulnerable in our society. I can't get them to stop sending the letters despite returning them, emailing them numerous times and calling them.
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Targeting the elderly and vulnerable this organisation promises "your name has emerged as a CONFIRMED WINNER' and cannot be reached
- Incentivised Review No
- 2 reviews
- 2 likes
People who have written saying the MagnaMail promotions are a scam have not read the instructions and the prize list. I Am quite aware that the majority of prizes up for "winning" are just pure rubbish, but some of the items they actually sell are not too bad, and can be useful. One item I did buy from them was broken on delivery, I returned it to them for replacement, and the replacement was smashed to pieces. I took a photo of it and sent the photo to them, and they refunded the cost of the item immediately, even though it was the fault of Au...
Read morestralia Post that it was damaged. I managed to repair the object and it is still working. I am just waiting for my next order, knowing that i will probably only get a cheap $5 radio, bt hat doesn't worry me, as long as the goods I ordered are ok. READ THE FINE PRINT PEOPLE!- Product Quality
- Incentivised Review No
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- 4 reviews
It's a total Scam, in order to win something you have to buy something. There stuff is total junk stuff you'll find in a $2 shop.
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- Incentivised Review No
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Magnamail takes advantage of vulnerable people such as my 85 year old mother with its deliberately misleading prize promotions. They are worded and styled in such a way as to make vulnerable people, such as my mother, believe they have won a large cash prize when in fact they have not. My mother comes to me regularly with a handful of these promotions saying she has won $10,000 or $20,000. The large number of comments below reporting similar experiences as my mother's shows this is widespread. The purpose of these promotions appears to be to ma...
Read moreke vulnerable persons spend more money on their catalogue items chasing these 'prizes'. I would be ashamed to work for such an unethical company. I hope a firm such as Slater & Gordon starts a class action on behalf of all those people that Magnamail has misled.- Product Quality
- Incentivised Review No
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- 7 reviews
- 3 likes
Have bought from Magnamail infrequently for many years however have been disappointed by many of the products. The last straw was a brochure saying I had won a prize (from a prize I supposedly was eligible for from a recent order) but have to place another order to claim it! Only one item I use in the catalogue and it is $18.90 however the same product is available from Chemist Warehouse for $2. No more orders from me.
- Incentivised Review No
- Return Claim MadeNo
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Hi Do you still have Men's & Lady's bed thermal gloves?
Thanks Cathy
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