Magnetite Questions & Answers

Hi Dave M., thank you for your enquiry. Magnetite does operate in Canada with a head office in Toronto. The best contact for the Canada outlets is Andre Zupancic via 1-800-282-9544 Toll free or email [email protected]. Kind Regards the Magnetite team

Hi Loyal customer, thank you for your enquiry. Our double glazed window solutions are customised to suit your specific needs and requirements. This means that our systems can fit any shape or style of window. We do have Easyglide and Slider system if you wish not to remove the panels. Both our Magnetite (acrylic glazing) and Soundtite (laminated glass) system come in various thicknesses that would help to reduce a range of noise including high frequency noise. While windows are typically the greatest source of noise entering a room, it is important to understand that a room has other building elements that can allow unwanted noise inside for example walls or roof. We try to create a large air gap between our system and the existing windows to provide maximum noise reduction. Please visit https://www.magnetite.com.au/benefits/noise-reduction-technical-data-and-results.html to learn more about technical data and results for Noise Reduction. We suggest you take the advantage of our free in home assessment service. Our estimator will assess the situation and recommend the best solution that suits your need. To arrange for the free quote appointment, please contact us on 1300 738 763. Please don't hesitate to contact us should you have any further questions. Regards, the Magnetite team

Hi Dennis, thank you for your interest in Magnetite. Yes, Magnetite can help to reduce condensation appearing on existing windows as well as reduce noise coming in through the window. Magnetite uses optical grade acrylic glazing, with draught seals and window frames that limit heat transfer, to improve the insulation performance of the window. This reduces the likelihood of condensation forming on the glazing surface. Being a secondary system, Magnetite creates a maximum air cavity, which is the essence of double glazing. Generally, the larger the air cavity means better noise reduction. Please don't hesitate to contact us if you have any further questions. Otherwise, you can take advantage of our free, no-obligation in-home assessment. To book the appointment, simply call us on 1300 738 763. Regards, the Magnetite team.

Hi Lillady, thank you for your enquiry. Magnetite offers a range of secondary glazing system to suit your concern. Both our Magnetite and Soundtite system come in various thickness that would help to reduce a range of noise including aircraft noise. While windows are typically the greatest source of noise entering a room, it is important to understand that a room has other building elements that can allow unwanted noise inside for example walls or roof. Re blinds, it will be subject to the depth of existing window reveal and where the current blinds sit. We try to create a large air gap between our system and the existing windows to provide maximum noise reduction. In most cases with blinds, we can relocate the blinds to accommodate for our secondary glazing system. It is best to take advantage of our free in home assessment. Our estimator will asses the situation and recommend the best solution to suit you. To arrange for the appointment, please contact us on 1300 738 763. Please don't hesitate to contact us should you have any further questions. Regards, the Magnetite team.

Hi Kate08, thank you for your enquiry. Our secondary window systems can be fitted to windows or doors that have plantation shutters subject to the depth of window reveal or the gap between shutters and existing windows. In most cases, we relocate the shutters forward by creating a box out. This will allow us to install our system at a maximum air gap which will give you with the best noise reduction. It is best to get one of our estimator to do a site inspection. Our estimator will assess your existing windows and design a solution that will suit your requirement. It is free and no obligation. Please don’t hesitate to contact us on 1300 738 763 if you have any further questions or if you would like to arrange for the site inspection. Regards, the Magnetite team.

Hi Binaj, thank you for your enquiry. Both of our secondary glazing system, Magnetite and Soundtite can reduce noise up to 70% through your existing window. Generally, for high-frequency noise, a thicker glazing would provide a better noise reduction. We offer a FREE window assessment to help determine the best solution for your requirement. Should you be interested, please contact us on 1300 738 763 to book the appointment. Regards, the Magnetite team.

Dear Dave,

Thank you for your question. We will need to understand a bit more about your situation before we can answer. Can you please advise if your main concern is for noise reduction, thermal insulation, condensation or a combination? Can you also please advise if your existing windows are aluminium or timber-framed. If you could also please expand on what was quoted in your Magnetite quote that would assist (glazing thickness 4.5mm vs. 10mm, system (Classic removable vs. Easy Glide vs. Slider) and if any carpentry work is quoted.

Assuming that the other window company is a member of the Australian Window Association they should have independent ratings on their windows which may help in understanding the performance of the different options. If you could let us know the acoustic rating (Rw) on the other window and the Window Energy Rating (WERS) of the other window that will allow us to more accurately comment/answer your question.

Should you feel more comfortable asking questions or sharing information privately please email to [email protected]

Sincerely
Magnetite Team

Hi Mars, thank you for contacting us. Soundtite is a secondary aluminium system. Similar to Magnetite, it is installed to the inside of your existing window frame, creating a maximum air gap to provide the best noise reduction. What makes it different to Magnetite is that Soundtite uses laminated glass and can be designed to slide horizontally or vertically to match the existing aluminium window function and design. In some occasion, Soundtite may not be suitable due to limited space in the window reveal. If you like, we can get our WA team to review your quote and see if Soundtite would be a suitable solution for you. Please send us your contact detail via email to [email protected] so we can look up your quote detail in our system. Should you have any further questions, please don't hesitate to contact us. Regards, the Magnetite team.

Hi Dave, thank you for contacting us. We appreciate your interest in Magnetite solutions. Unfortunately, we currently do not have anyone in your local area. It is important for us to ensure our representatives are licensed and fully trained in order to deliver a quality, end to end service that is covered by our warranty. We would like to take this opportunity to once again thank you for your interest in Magnetite. Please contact our head office via email [email protected] or call 02 9565 4070, if you would like to refer a candidate to represent Magnetite in your area. Regards, the Magnetite team.

Hi Max, sorry to hear about the delay. Can you please PM or email us with your detail (i,e. address, the name of the estimator who came out to measure your windows) and we'll follow up that for you. Regards, the Magnetite team.

Hi Max, you can send us email to [email protected]. Regards, the Magnetite team.