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Maytronics Dolphin Swash
Great cleaner.
Had it now 4 1/2 years.
Hasn’t missed a beat.
Cleans well and climbs walls to step out level.
Only thing is that the outside of the unit has faded but that’s expected in the Aussie sun.
Purchased in November 2017 for $2,000.
This cleaner has been so good leaving your pool spotless !! Takes the hard work out of having to do it yourself . I would highly recommend this cleaner as it will make life easier if you are after a spotless pool
Purchased in February 2022 for $1,500.
Hello Brenda. Thank you for your feedback. We are so glad to hear that your Dolphin is doing such a great job in keeping the pool clean and clear. Have a great day.
The reviewer stated that an incentive was offered for this review
- 9 reviews
- 6 likes
Cleans part of pool and not all?
Does not go up walls.
Not that good.
Maintenance isn’t too easy.
Overall ok but not happy how it doesn’t do walls.
Not too pleased about this unit
Purchased in January 2020 for $600.
Hi David. We understand that our team had reached out via phone yesterday and were unable to reach you and left a voicemail. Our team has reached out to your via email today to further assist. Please ...
Read morefeel free to respond to our team via email to [email protected].Spoke to u on phone today.
If this unit is advertised as going up walls it is false
I wasted my money. This unit does not perform as promoted. It will only occasionally climb the walls of the pool. The pool retailer has continually found reasons not to refund my money. Nowhere in the very limited information that came with the unit did it say that the PH level has to be within a limited range., altho on a number of occasions, it was within that range, it still did not climb the walls. Nowhere in the limited information did it say that the unit will take 10 to 20 minutes to map out the pool before it cleans the walls The retai...
Read moreler, Pool-Ezy Echuca, seems to be desperately trying to find excuses, even film the cycle, for two hours and submit the video for their inspection. I have come to a point where I will be taking this matter further. So not only do I advise that you do not purchase this unit, don't buy it from Pool-Ezy Echuca. Maytronics, who appears to be the wholesaler is also creating new reasons not to resolve this matter, from scrub down the walls with a brush to washing the filter out with soapy water.Purchased in January 2021 for $1,750.
Hi Peter. We understand that our team has reached out to you and offered potential solutions regarding the robot's performance and also understand that Pool Ezy have attended site to assist. As advise...
Read mored earlier, our team has also reached out to Pool Ezy and are currently waiting their response.Pool- Ezy Echuca has agreed that I return the cleaner. Curiously, thay tell me that they will inspect it to make sure that it is in pristine condition (they have been dodging for two months. It cannot...
Read more possibly be in pristine condition), test it to ensure that it has not been compromised (??) so that they can repackage it for reselling!! Two points. 1. the cleaner is faulty; reselling? 2. they tell me that there are scratches on the body of the unit that cannot be regarded as from normal use. scratchers occur when the weighty unit is dragged out of the pool. They are trying hard to not refund my money. They have referred this matter back to Maytronics. So the ball will be in their court.Hi Peter. We have been in contact with the team at Pool Ezy and are assisting in resolving this matter.
Find out how Maytronics Dolphin Swash compares to other Robotic Pool Cleaners
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- 3 reviews
- 2 likes
Very disappointed in this piece of equipment, it may pick up leaves and nuts from trees...sometimes, but will not pick up any dirt that accumulates on the pool bottom. However the worst part about it is that it just goes over the same sections of the pool all the time. We have a 9 x 3m oval above ground pool and this machine just won't go near the rounded ends. We previously had a Barracuda but got frustrated with it because leaves and nuts used to jam the diaphragm meaning stopping it to remove the blockage, a small price to pay for a clean pool I now realise. Gave it the benefit of the doubt for way too long...unfortunately the SWASH was an expensive waste of money.
Purchased in December 2015 for $850.
Hi John. Maytronics robots are designed to maintain a clean pool and general pool maintenance is still required. Water chemistry is vital in the ongoing maintenance of a pool and can also play a part ...
Read morein a robot’s performance and its ability to gain traction. It is recommended to have the water tested regularly to ensure chemistry levels and pH levels are within their documented ranges. Should chemistry levels be outside of their ideal ranges, the surface may become slippery. Following a full water test and the pool balanced, where required, a manual brush down of the surfaces to ensure any slipperiness has been attended to will allow the robot to then be able to maintain these areas on its own. Algae is also a sign of water chemistry requiring attention. As algae is slippery, robots may be unable to gain traction, as advised above. The filter type also plays a role in the way that the robot filters debris. The ultra-fine filters look like small folds, or a cartridge, and are best suited to filter smaller particles, such as dust. The spring net filters look like a mesh-type of filter and are suitable for larger debris types. Please do not hesitate to contact our Customer Care Team via email to [email protected] or on 1300 693 657 option 2 for any further information or assistance.Can I purchase aftermarket swivel and install. I have tried straightening anti twisting leaving in sun but till tangles daily.only 1 month old and I thought was expensive but the best. I should of made sure it had a swivel when I bought it.
It works great apart from tangling
Purchased in September 2022 at Poolwerx for $2,000.
X40 plus
Yes quite right dolfin X40+
Hi Grahame. Cables with swivels are definitely able to be purchased and fitted to your robot. Please do not hesitate to contact our Customer Care Team via email to [email protected] or on 1300 693 657 option 2 for any further information.
Excellent pool cleaner if you want only the middle of your pool cleaned. It would seem that it is scared of the deep end. I have footage of the robot heading towards the deep end, then getting scared and running back to the shallow end! Seems to spend 95% of its time going back and forth across the middle of the pool, just like a scared four-year-old! Not worth the cost, would have probably been happy if I'd paid about $200.
Hi Rod, we are sorry to hear you’re not completely satisfied with your Dolphin. We at Maytronics strive for this with every robot we produce. We will send you a pm so we can connect and help get your ...
Read moreSwash working properly. Alternatively please call us on 1300 693 657 for support.Related Articles
- 3 reviews
- 4 likes
My pool builder supplied me with a Maytronics Swash. It is complete rubbish. It would only run for 10 minutes to 30 minutes maximum before stopping. Sometimes it would not work at all. Worst of all, Maytronics don't do service calls. I had to organise for my local pool shop to pick up and bring it to the Maytronics workshop. That's very poor service from Maytronics.
Hi Tom, most of our Dolphin Dealers are now authorised service agents. Please let us know if there is anything we can do to put you in touch with your closest Dolphin Dealer. We have rolled out servic...
Read moree training to our dealer to supplement the fact we only had a state branch.Thankyou. I will be in touch.
- 2 reviews
- 4 likes
Seems to work, but only tracks along one side of the pool. This is a brand new cleaner. I would not purchase another dolphin cleaner. It just runs from shallow end to deep end along the wall the entire cycle. More efficent to manually clean the pool, at this stage i wish I had saved my hard earned coin.
Hi Brad, I know this follow is a long time after your review, but please let us know if you there is anything we can do to help.
Hi Thanks for reminding me this review exists, as I sometimes get an email saying someone has liked my review here.
It makes me feel as though I need to set something straight about this machine. ...
Read more After seven years it still operates exactly the same as it did on the day it was opened. No matter how badly I treat this machine it plugs on and has never let me down. I pull it out take out the leaves put it back together pick it up throw it in the pool. Walk to power switch turn off count to five turn on, job done! So after 7 years of hard use I’m changing my reviewFind out how Maytronics Dolphin Swash compares to other Robotic Pool Cleaners
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- 3 reviews
- 8 likes
Unriliable it broke down in the first month,& the pool shop in forge st Blacktown were I purchased it from are not interested in my problem, they were happy to take $ 1700 from me but no after sales service.
The dolphin swash cleans my pool but missed the same spots every time no matter how I ajust it
It's a lot of money for a doggy product.
Hi Ron, I know this follow is a long time after your review, but please let us know if you there is anything we can do to help.
After paying a pool business to service my pool for several years and eventually getting annoyed with their variable service level and my pool not always looking perfect and 'ready to swim' (despite the service/chemicals costing $60-$150 per fortnight - ouch!!),, I finally decided to give the pool service the sack and invest in a Dolphin Swash instead. This has proven to be a great plan!
I bought it in January 2014 on sale for $879 (from Active Pool Supplies (APS) Gold Coast) and have been incredibly pleased with the performance and effectiven...
We purchased our Swash two years ago and it hasn't missed a beat. The pool always looks spotless after having the cleaner do its thing and its so easy to use. We purchased a second bag and rotate them between uses. We get a lot of leaves in our pool, and this cleaner does the job effortlessly. We have not had to replace a single part on it in the two years we have had it, unlike our old Barracuda which needed something replaced every six months. Well worth the money and would highly recommend to anyone looking for a reliable pool cleaner.
Low maintenance, easy to use, light and reasonably priced.
Nothing
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the most terrible experience of a pool cleaner ever. i understand that all things need fixing. but the fix was as almost as much as the unit new - complete rubbish. the thing fell apart in the pool, had it sent off for repair, six months later it wouldnt work, sent it off again. too expensive to repair, in fact i haven't heard back from Maytronics.. terrible experience
nothing,
did not clean the entire pool, had to physically move it to the other end of the pool.
Can you please supply us with your name and phone number. Someone will be in contact with you immediately.
Questions & Answers
How long is the cycle and does it have a set travel pattern? Do all models have Bluetooth?
Thank you for your inquiry Rex. The following current models have Bluetooth / Smart Phone Application;
-M500 - 1.5/2.5/3.5
-S300i - 1.5/2.0/2.5 hours cycle time
-X40+ - 2 hour cycle time
Please do not hesitate to call our Customer Care Team on 1300 693 657 Option 2 if we can provide any further information. Kind Regards Dee.
The cycle time is about two hours
Don’t buy it
Have had my dolphin swash for 4 years now. It has not been working very well. Have replaced the blade and Had it serviced earlier in the year. Supposedly it should be working again but unfortunately not. Is this normal and is there somewhere I can take the cleaner to be serviced once again? Thank you Jane Bennett ( West End) Brisbane QLD
I would call the manufacturer and request repair under the Australian consumer law. This is an expensive item and should last a reasonable time.
Good Morning Jane,
We are sorry to hear that your Swash is not functioning the way that it should be. It is not normal for any robot to still be experiencing difficulties after repair/service. We do have a dealer located close by to your West End location, in Norman Park. Please call us on 1300 693 657 or email [email protected] and we can connect you quickly
Prior to taking the robot in to a dealer for assessment, could you please advise as to what you mean by it not working well?
Thank you.
Hi, bought a swash dolphin and the suction seems inadequate to suck up the debris in my pool, is there a tip to improve the suction? I hose the bag out each time, thanks Jon
Hi Jon, please call us on 1300 693 657 and we will run through some options with you.
I had the same problem. The dealer Poolside in Wangaratta, who sold it to my client, kept on stalling making excuses. So finally the Maytronics Breaside team were alerted online by email. This resulted in me carefully filing a report on what I observed and they then suggested bringing it to them from as far as Wangaratta Victoria, a distance of some 300 kilometers. I was acting for someone else and asked him about it. It was going to cost quite a bit of time and cost for fuel to get it there. It was never pointed out to me that the seller was responsible for the transport to and from Wangaratta. After suggesting a new filter pack instead of the bag (I had cleaned it and it got blocked (not full) after some ten minutes) which I felt could solve it it was sent of. It has been working fine after the whole unit was sent of for the conversion. It runs much better and I feel that the condition of the pool as far as chemicals go is not the problem as is stated in Matronics literature. It may have been designed for a pool under those conditions but electronically and mechanically it would not make any difference on its performance. A dirty pool is another matter however, as these units are only able to keep a pool clean, not to actually clean a very neglected pool. This pool cleaner with the new filter works well and the bag system should be abandoned. Yet the dealer locally contends that she has had no problems with them. I wonder about the truth of this matter.... Kudos to Maytronics for fixing it, but brickbats for not alerting me to the dealers responsibility for freight back to the technical department.
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Details
Category | Robotic Pool Cleaners |
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Price (RRP) | 1490 |
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Hello Alan. Thank you for your feedback.
We are so glad to hear that your Dolphin is going strong after 4.5 years and that it is happily zipping around the pool keeping it beautifully clean.
Have a great day,