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Reviewer Photos & Videos
KdsGreater Melbourne (Outer), VIC
Staff asking for cash instead of doing cashless payments during the night
I ordered a special offer from my macca’s app from 556 derrimut road, tarneit and she was so rude and asking for cash during night time to pay instead of cash
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StuartIllawarra, NSW
Poor service and attitude
Tried to order some drinks from Ulladulla Makkas. After they missed one of the drinks from the order I was told they had missed the water on my order and had to pay for it. I offer to pay and was told I had to go back a round through drive thru for something they had missed. When I said that wa ss silly the manager had a go at me and my family. Disgusted by the managers the attitude we left. Now never to return. You have lost your way McDonald's.
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roselogan city
- 8 reviews
- Verified customer
Oh I cant be impressed!
I ordered mcdonalds home delivery style today. I rarely do this. Local store. Chips arrived cold, 11 mins late. Im assuming the delivery guy got their late, BUT still so cold, I was expecting at least luke warm. One burger fine, the BigMac though.. Was, so disappointing, top layer, it was find the onions, or lettuce and the burger was, like a fake steak that had been rollered pinned to death. Bottom layer, Found the onions, i think, BUT this patty, wasnt a patty, nor pretty. It was worse then the top layer, as for finding lettuce, The little i...Read more
found looked like. well it looked like the ends of lettuce you dont want on a burger or anywhere else. I did an order a year or so about the totally melted drink. I got not reply then. Im not expecting one now. But its now official. Not a delivery place OR even a walk in that I will do in the futura. Also have a video showing the full look.Similar opinion? Write a review on ieatwords.com.au!
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Brad BurnettSouth East Queensland, QLD
- 2 reviews
False advertising
Beware McDonald’s are false advertising every burger that is pictured with onion but then you receive exactly 0 onion, obviously their cost cutting is more important than delivering a product as described
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GeneHobart, TAS
- 2 reviews
I can not leave this food
I went to McDonalds sandy bay many times when I studying at UTAS, and every time is good experience. The staff are friendly and nice. I often use drive thru service and every time I can get my order quickly.
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Mark BassSouth East Queensland, QLD
- 2 reviews
Stupid time limits on deals.
Can you pls tell me why ohhhh why do you have a 10.30 to 00.00 midnight time restriction on your offers. I recently saw your advert for $2 McFlurry and I love creme egg McFlurrys. I wanted one all day so I turn up at Newmarket Macca's Qld only to be told your 17 mins too late offer finished at midnight. I was going to get a quarter ponder meal and a McFlurry. Instead I drove away so fxxxxxxx off that I didn't by anything.
Then today I wanted another creme egg McFlurry I rock up to Albany CK maccas only to be told offer does not start for anot...Read more
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Dissatisfied
Went to McDonalds at Frank Street in Labrador. Got 2 medium quarter pounder meals and 10 chicken nuggets. We had to wait for our meal. The fries and nuggets were cold when we got them. The bag was too small for the food and ended up ripping. Won’t be going back there.
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Mikayla J.Greater Melbourne (Outer), VIC
Worst order ever!
Ordered a Big Mac and got only one beef patty, no lettuce, pickles and about five bits of tiny onion...biggest rip off ever!!! Below are pictures of what I received and what it should look like
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Craig5252Greater Melbourne (Inner), VIC
- 4 reviews
This is imperfect. I can live without it.
Bought an Angus burger with bacon. The buns were soft, sweet and totally terrible. This an american style bread, we're Australians FGS! Toast your buns proper. Make your buns less sweet!
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- Verified customer
Very bad experience for the 3rd time
Date - 21/04/2020
Time - 11.50 AM
Place - McDonald's Felixstow, South Australia
It's the 3rd time we have experienced this kind of bad service from McDonald's Felixstow.
This time we ordered just a ham and cheese tostie. But the tostie isn't looking good it was sliding apart and the lady didn't even cut it properly. Her expression was very poor as if she's doing favour on us.
This happen every time.
Staff never treat the customer well.
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The Double beef and bacon burger
I bought this burger on the 21 April. it had way too much sauce that if u bit into it it would drip out of the burger and go on ur shirt. i tried to call macccas to see if I could do a refund but they didn't answer. This was a terrible experience and I put off of maccas burgers.
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saved my life
Maccas, you've done it again. You have saved me from my misery. Your food however unpleasant to the eye, is cleansing to my stomach. The feeling of a frozen raspberry flowing through my throat and the single pickle one will encounter on a cheeseburger, is sensational. As I write this and say it out loud with the proud and honourable tone it deserves, I can't help but forget the time that I paid for 24 nuggets and only got 6, alongside a small fries which should've been a large. I also cannot begin to get started on how many times I have asked f...Read more
or a frozen raspberry and have been told "Sorry, no." also the other day I asked for a kids meal and I wasn't given a little toy, and when I asked why, I was told that I was too old. What. Is. The. Point. Of. Buying. A. Happy. Meal. Without. Getting. Toy. This is unacceptable, despicable and cruel, how dare you. But anyways change your darn wraps back to white instead of that wholemeal or something stuff thank you and goodnight *mic drop*.Similar opinion? Write a review on ieatwords.com.au!
Krist S.Metropolitan Adelaide, SA
- 4 reviews
- Verified customer
Not happy, waste of money i cant afford
I ordered from the app...Strawberry "deluxe" shakes usually amazing but as usual at this particular store....Terrible.... they are runny (more like milkshake) and it's clearly vanilla "shake" with strawberry topping swirled around..... for $4.80 each it's just ridiculous....every time I come to this store there's always something Wrong or not available or not working
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BACON
- 2 reviews
Crispy Chicken Wrap
when ever i order the crispy chicken wrap I ask for no bacon as i hate bacon but 8 out of ten times they put a decent amount of bacon in the wrap. not only have i wasted my money but i am also left starving in the backseat of my car, i go to a variety of McDonald's: from Croydon, Lilydale and even ringwood. All McDonalds do the same mistake! please be considerate of the customers requests as it does get quiet annoying.... thank you!
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paul
- 2 reviews
Lousy Maccas Thornleigh
Went there and ordered coffee and fruit bun to take away.
Used touch screen to order.
Waited about 10 minutes before being served
There was no one else waiting for service ahead of me.
As we were walking out noticed that there was a knife but no butter provided.
I didn't order sugar in my coffee but I got a substantial amount in it and only luke warm.
Even though its our local store defnitely won't be going back
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Cream Egg McFlurry:
Totally disappointing.
Anyone who has ever indulged in Cadbury’s cream Easter eggs would know how thick the chocolate is and the yummy center is just oozes and overflows. The McFlurry was just soft serve with dry old compound chocolate shards. Yuk.
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MaxSydney, NSW
- 3 reviews
$$$$before the well-being of our kids and their families!!!
My wife and I called into Macca’s at Chipping Norton today. Young lady asked that we wait in the pick up bay. After a few minutes a young girl came to my window to check our order. Gloves on, BUT!! NO MASK!!! Is this how Macca’s protect their staff and customers.
No wonder Gregory Hills has a staff member with the virus!!
SHAME ON YOU MANAGEMENT, you lot should be sacked immediately... $$$ before the health of staff and customers.
I wonder if the young girls have Grandparents etc
Macca’s should be shut down NOW!!
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Julie ISouth East Queensland, QLD
- 3 reviews
Poor customer service
I would frequent a McDonalds store twice daily to purchase a coffee and mostly purchase a meal on the second visit. With the replacement of the loyalty card with the phone app, I was not able to access this, it was saying invalid email address. I checked with the store and they said there was nothing they could do about it. Based on their lack of concern for older customers not of all are tech savvy or have access to mobile devices, this is discriminating against tis sector of customers. Since this happened, I have now resorted to purchasing two coffees and a meal from other sources and will not return to a McDonalds.
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MikeSouth East Queensland, QLD
Always high standard
A new store opened in Sippy Downs, Queensland last year. I always find the food to be hot and very tasty.
The staff are always polite and friendly. An outstanding store. Well done!
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Lang lang mcdonalds review
I eat mcdonalds at least twice a week from all over the place, everytime i eat at lang lang mcdonalds i always get fresh burger and hot chips. Well done to the staff at lang lang all other franchises should take some best practices from them....
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Questions & Answers
Darren G.asked
Why does the coffee vary so much between stores or even at the same store? Occasionally but not very often the coffee produced is worth the $5.00, most of the time though it is hit and miss between tasting like warm milk or coffee so bitter that it is not drinkable. Is it because the machines have so many variables that it is impossible to produce a consistent strength and taste or is it because the “baristas” making the coffee are not actually trained baristas?
No answers
Phil T.asked
McDonald’s Midvale service is crap, rubbish. Girl at the cafe is rude. I have waited 20min for a chocolate drink and she told me she’s not supposed to do it although it was under cafe drinks. She did it anyway while banging a few glasses on me. Never ever coming back again. Oh also, patty’s very dry, sloppy food, burger patty’s on the side of the burger. Garbage!!!
Robasked
Stopped at Maccas Shepperton on our way home from Melbourne. Place was filthy . Full of flies and rubbish on the floor. At 5.30 in the morning the place was not busy so the crew could have been cleaning. Instead they stood around chatting with each other. Also our meal was cold when we received it. It's a pity the health inspector didn't stop in
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