Read also:
difference between dyson dc37 and dc37c kogan agora 32 smart tv review aldi slim and trim shakes polocool 6.0kw portable air conditioner stirling 40 litre fridge freezer me frank credit card review kogan 43 agora smart led tvMicrosoft Surface Book 2 (page 2 of 2)
256GB/Intel Core i5 - 8GB RAM (13.5"), 256GB/Intel Core i7 - 8GB RAM (13.5"), 512GB/Intel Core i7 - 16 GB RAM (13.5"), etc...KooindaParkSamford
MICROSOFT has the WORST in fact NO Customer Service
BEWARE......before you by a Microsoft laptop you need to know the cost of a cracked screen....During the purchasing process of a new Surface Book I asked about screen protection as screen damage is not covered under warranty. I was told there was no screen protector available and that as it was such a superior product that it would take a decent impact to crack the screen. I was, however, strongly encouraged to spend an extra $600+ to get extra warranty cover as the battery is known to have a short life and would need replacing......Having owne...Read more
d a MacBook for 9 years without incident I was wasn't expecting any issues........6 days later I noticed a couple of hairline cracks in the top left corner of the screen. The computer had not been dropped or had any accidents. The screen had not been closed on a pen or any other object. I had treated it with kid gloves....I took it back to the place of purchase immediately to see what could be done. The manager agreed that there was not a single mark anywhere on the computer from an incident and he sent photos of the cracks Microsoft. 1 week later I find out that Microsoft don't replace screens.....the ONLY option available to me was to send them my brand new laptop and pay $755 and they would send me a refurbished replacement.. WTH!!! I had to spend nearly half the value of my brand new laptop for a second hand replacement because MICROSOFT DO NOT REPLACE SCREENS OR REPAIR THEIR LAPTOPS!!!! I was told that maybe my thumb had squeezed the screen too hard to cause an impact crack or maybe someone had bumped against me on the train causing a crack in the screen of a closed computer inside a computer bag inside a backpack..... NOT good enough MICROSOFT....I am sorry I didn't get another MAC!!!!! My daughter needs a new computer and she WONT be getting a Microsoft product.....What happened to CUSTOMER SERVICE.....I cant afford to fix it and I cant use it the way it is.....What a gross waste of money......Similar opinion? Write a review on ieatwords.com.au!
Ahmed IGSydney, NSW
- 3 reviews
- Surface Book 2 512GB/Intel Core i7 - 16 GB RAM (13.5")
- Verified purchase
Lovely laptop
I bought the surface book 2 a month ago, and I was so in between this laptop and the surface laptop, given the laptop has a sexier look, and much slimmer and lighter. I decided to go with this laptop since its more powerful than the surface laptop.
I was so worried about buying a laptop knowing that all the processing power and the chips are located just on the screen part, and the keyboard is just a keyboard + battery!
Something to note here, is that I didnt try to do any heavy video processing stuff like games.
The good...
- Good design...Read more
- Very powerful - Long battery life - I thought that the screen would shake while typing on the keyboard having the laptop on my lap, but this doesnt happen at all. Its very stable. - Very light!
Similar opinion? Write a review on ieatwords.com.au!
SP. bGreater Melbourne (Metropolitan), VIC
- 14 reviews
Almost perfect..
***EDIT 20/6/2018***
Recent updates seem to have rectified the issue. It's now working normally. However, every time they fix something, something else goes wrong, as I can't access the windows store anymore!! I'm inclined to believe everything is software related at this point, so I'm bumping it back to 4 stars hardware-wise. However, I rate Windows 10 poorly. I'm just so sick of updates that solve one issue while creating another. I know OS ecosystems are very complex these days, but c'mon Microsoft, you have 30 years experience.
***ED...Read more
IT 6/16/2018*** Reducing to two stars. Now suffering with the same g'damn issue I had with surface pro 4, which was the screen failing to turn on upon wake up. This review pertains to the surface book 2 13in (i7, 8gb, 256gb model with dGPU).
Similar opinion? Write a review on ieatwords.com.au!
Find out how Microsoft Surface Book 2 compares to other Laptops
Know better, choose better.
Questions & Answers
Carolyn Casked
Screen not working when switching machine on.
1 answer
Fixed it by holding down volume and power buttons together for 15-20 secs. Screen woke up.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.