I can only afford the Core i5 - the basic introductory/cheapest version of the surface book 2. I was drawn to this over an iPad pro because it supposedly runs on windows and not an iOS (phone) and so I thought it would be more powerful. But this is absolutely ridiculous. It cannot even process word document. If I have a word document open (500 pages), it WILL crash.

I do not expect a computer to crash just with a word document open. This is the worst thing you can spend your money on at all.

So, in Feb 2020 we bought a computer Surface Book 2, from JB HIFI, the keyboard stopped working on the 17th March. Until now, I am waiting for a new keyboard, guess what. It's been almost 10 weeks I am without a computer, I have to use my own computer to work, and MS just don't care, Besides their CRM doesn't work, every time I have to explain all the information I've been dealing with. Serious, if you want a computer that works or at least a support that can help you, look for another provider, they are definitely the WORST!

Loved it for numerous months until the Screen Separated. The batteries behind the screen expanded and pushed the screen forward. There is not a 1/2" crack in the top of the screen and the batteries keep swelling. I consider this a fire hazard.

Having come from a 2016 & 2017 HP Spectre x360 and a cheaper Lenovo Yoga 520, i've had no issues whatsoever.

My other two laptops were noisy (fans) with both laptops being fixed by their respective manufacturers many times. I bought this after my Surface Pro died and so far this guy has not given me any grief. No noise, no niggly faults just works flawlessly. The battery lasts all day for me and the base model even lets me game (Steam - EAW). I've watched TV shows on it and the picture is excellent.

It's not as nimble as an SP but given its a 13+" laptop I didn't expect to be.

Higher spec models are a bit expensive, but considering Apple, HP and Lenovo flagships are just as expensive it's all par for the course.

This is my second Surface 2 in less than 3 months. I bought a new Surface 2 from Harvey Norman in Auburn. I had to take it back because as I was writing the screen would suddenly change in size. Harvey Norman tried it and it did the same to them. They exchanged it for another new Surface 2 which does the same. Now working ok but have to use a bluetooth mouse as the touchpad has I believe a vulnerability. I informed Microsoft Security but they want far too much information to act on - up to them.