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Microsoft Surface Laptop
256GB/Intel Core i5 - 8GB, 256GB/Intel Core i7 - 8GB, 1TB/Intel Core i7 - 16GB, etc...
mrcrazythingSydney, NSW
- 7 reviews
Too many issues, but decent for some
The OG Surface Laptop. Running a 7th Gen i5, where 10th Gen is the latest. With very poor battery life as well. It has hardly any ports. The webcam is horrible. On the plus side- it has a very, very good screen (touchscreen as well). The keyboard and trackpad are a dream as well. It also is thin and very,very light making it extremely portable. However, it is a fingerprint magnet. Don't pay anything more than $800 for this spec otherwise you'll be bitterly disappointed.
Purchased in November 2021 at JB Hi-Fi for $750.00.
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MartyGNew South Wales
Worst purchase I have ever made
This has to be the worst laptop I have ever used.
1. Continuous issues with having to reset my PIN everyday after an MS update. Nothing they can do apparently except tell me to reimage my machine. Done that, no change, still have to update every day.
2. The design is appalling, you have to buy a separate device to link to the laptop to be able to have ethernet connection and more than 1 USB port. This is also temperamental, does not like USBs, when plugged in the laptop continuously interrupts work, screen blanking and messages 'USB cannot be ...Read more
Purchased in September 2021.
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Tess W.Canberra 2600, ACT
Worst computer ever (and the customer service isn't much better
This device has failed three times and has been replaced by Microsoft, each new one fails in a different way - audio, camera, battery. Buy any other computer on the market.
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Perth Reviewerperth
- 7 reviews
- Surface 256GB/Intel Core i7 - 8GB
- Verified purchase
Does not start windows after 7 months
I bought the Microsoft surface laptop direct from the Microsoft website for $1959 delivered.
The laptop arrived quickly and the setup was easy enough.
I transferred all my old data and photos to the laptop and the laptop was being used for not much more than the weekly skype call to family. The laptop moved very little - from the study (charging cable) to the dining table for the skype calls.
After about 7 months the machine did not start windows - it went straight into the bios screen (or the equivalent for windows 10). I called support and ...Read more
they could not help and was told to send the device in to Microsoft - I did this and said that i need a refund as i don't want to have an unreliable device and obviously there is a major fault. The response from Microsoft is below which indicates they can replace but will not refund the money paid. I do not want another device like this - all my previous laptops have been fine for many years without issue.Purchased in September 2021 at microsoft for $1,959.00.
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Desmond LastSydney, NSW
- 16 reviews
I am now on my Fourth Surface Laptop in under 6 months -fingers crossed working ok. Working OK. Surface is good.
I am writing this on my third Microsoft Surface in under 6 months. I have just paid another $550 to get the latest Surface Black Processor Intel(R) Core(TM) i7-8650U CPU @ 1.90GHz, 2112 Mhz, 4 Core(s), 8 Logical Processor(s)
I have now paid in total $2600 for a computer that is not 'fit for purpose'. This too has the same problem. Microsoft would appear to have a problem with a security vulnerability through the Touchpad when the Surface is on the Internet. When I am typing the screen will change in size as will the font.
I have just been tol...Read more
Purchased in February 2021 at Harvey Norman for $2,500.00.
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