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Reviews

(37)
(5)
(5)
(4)
(11)
  • Build Quality
    4.1 (11)
  • Value for Money
    4.3 (11)
  • Cleaning & Maintenance
    4.7 (11)
  • Noise Level
    3.9 (11)
  • Temperature Consistency
    4.5 (11)
  • Heating Speed
    4.5 (11)


lizzy

lizzyBallarat

  • 9 reviews
  • 4 likes
  • Verified purchase

Much better than my old unit!

published

Had this installed and am so pleased that we did. The hot water is virtually instantaneous and not at all like the other unit we had - anything up to a minute before the hot water tap ran hot!
Adjustable so that it can be turned right down for when the little ones come to visit.
So far, very pleased with the unit but of course, time will tell.

Date PurchasedJul 2018

John Gray

John Gray

  • 4 reviews

Excellent

published

Since installation electricity bill is 1/3 what it was i have it set so it only heats during the day as we have 5 KW of solar on the roof.
We are just two but it fulfils all our needs.
Mother inlaw has had hers put in got first bill an is over the moon with the savings

Date PurchasedNov 2017

WORST THING EVER.

published

Mongrel landlord installed these so he could get all the govt kickbacks. Power bill has TRIPLED> NO OFFPEAK power in the house at all.
I have 2 x 70+ year old neighbours who turn their hot water off all day 4 days a week due to costs.
I get 23 mins hot water in the morning, and then have to wait 4+ hours for it to reheat. We have 190L units.
Absolute CRAP. Now stuck with HUGE bills as the landlord is a fool.

Date PurchasedJul 2018
Dasher109

Dasher109Central Highlands and Goldfields, VIC

  • 3 reviews
  • 3 likes

Absolute Garbage, Very Expensive to run, Poor Service, Total lack of care,

published
Date PurchasedJun 2018

dashdown

dashdownMetropolitan Adelaide, SA

  • 2 reviews
  • Verified purchase

Big mistake

published
Date PurchasedAug 2017

cleobasset1

cleobasset1Metropolitan Adelaide, SA

  • 4 reviews
  • 1 like

Perfect partner to solar panels.

published

Had this unit installed in conjunction with 30 solar panels. It is very efficient, using solar output to supplement the heat pump. You can set the times you want it to use solar energy being produced, and when to switch off. The various settings seem daunting, but if you carefully read the (downloadable) manual it's pretty DIY. I had to do that as the installer made a mess of the settings and we had no hot water the following day. Assume I need to do a complete reset every time there is a power outage or blip. Will see. Overall, very happy with the economic benefits.

Date PurchasedDec 2017

TF

TFHobart

  • 7 reviews

Excellent! Our Power Bill has halved!

published

Couldn't be happier! We waited until we've compared 2 bills. Both are halved. We also compared to other Heat Pump HWS's and Chromagen is much more affordable. Very impressed. Great value! Lots of features. Not too noisy. Easy installation. Even able to have long showers now. Love it! Happy customer.

Date PurchasedOct 2017

Not happy with chromagen Midea 170l heat pump

published

every time there is a power outage, I have to go out and reset the computer system otherwise I don't have any hot water, so if I go away for a few days and the power happens to go off, when I get back no hot water and have to reset it and wait until it heats up again, I got rid of a perfectly good hot water system and replaced with this heap of crap, wouldn't recommend the 170l apparently the 280l sets itself, what is wrong with technology. pity the poor old people that aren't computer savvy, so if you do change to a Chromagen heat pump go the 280l if you don't want any hassles, you are not told this before it is installed, I was told it is all in the manual, but you don't get the manual until it's installed, ??? derrrr.

Date PurchasedMar 2018
Ilona

IlonaKinglake

Saved me $$$$$

published

As everyone else, I was a bit sceptical at first. How can a HWS ‘save’ money? This unit is fantastic & has cut my electricity bill in 1/2. I’m on tank water so every drop is precious. Highly recommend this unit. Thank you Because of this unit I can finally have a bath (something my old unit wouldn’t allow.

Date PurchasedDec 2017
Ajb

AjbMetropolitan Adelaide, SA

  • 2 reviews

Bloody Terrible

published

Chromogen tanks are the biggest pieces of junk you ever come across. Investing in one of their tanks was a huge mistake. After the first tank was repaced on warranty the second tank has now failed. I'm giving up and is switching back to another brand at my own cost. These guys really suck buyer beware.

Date PurchasedApr 2012

roy

roySTRATHALBYN

So far, so good

published

So far, so good. I had the Midea 170 litre heat pump installed a week ago. The plumber and the electrician were both excellent.They were friendly and efficient and the installation was complete early in the afternoon. The unit is very quiet when operating and hardly starts up during the day. I replaced an old electric ceiling unit with the Midea so I will be interested to see my next power bill.

Date PurchasedMar 2018

Jill

JillKerang

Never runs out of hot water.

published

Have found this to be excellent, never runs out of hot water. Can use hybrid mode for colder winter nights where it switches to power under 4 degrees. Can also operate as a normal hot water service and use off peak power if you choose to. But 99% of the time economy mode is perfect. Must be saving us at least $100 per bill

Date PurchasedJul 2017

  • Verified purchase

DIY Chromagen 170L heat pump as hot zone

published

adding Chromagen 170 L heat pump as the hot zone with the existing solar 315 L solarhart seperate tank system as low temp Zone, to make a 485 Litre water system ....... also power by 6kw solar panel at day time, so make it nearly free to run ...... installed for 16 months now and no problem at all, I also disconnected the electric heater in the Chromagen 170 L to force it to run the heat pump. After the install of the solar panels, 2017 summer quarter bill is $669 and 2018 summer is $207 for both electricity and gas, drop 69%

Date PurchasedOct 2016

Sean P

Sean PKeperra

  • 2 reviews
  • 1 like
  • Verified purchase

Excellent savings. Great system

published

Plenty of hot water for our needs (2 adults). Used in conjunction with our solar this has proved to be an excellent choice over our old gas hot water system. We have the timer set to turn off at 4 am and on at 3pm at the recommendations of the installer, as we have solar. Time will tell if it provides the same savings over winter.

Date PurchasedSep 2017

Good little machine

published

Been using Rheem Heat pump for last 10 years. At the beginning it was good, that it started to cost us big money.
Service calls, recirculating pumps, thermostat sensors. Finally, it died.

Replaced with yet another Heat Pump.
So far so good. Very happy.
Hopping it will last longer & serve us well.

Date PurchasedSep 2017
Renata

RenataLoxton

  • Verified purchase

Do not buy

published
Date PurchasedDec 2015

dvanriel

dvanrielshepparton

  • 3 reviews
  • 6 likes

Bills skyrocketed - Not good on Controlled Load meter

published

My landlord had this unit installed, and I expected it to be great, as it's advertised to save heaps of money. However it apparently can't be used if you have a controlled load meter. It might use less electricity than the old unit, but what it does is billed at a higher rate! Think it's probably cost me an extra $3-400 extra this year..

Date PurchasedOct 2016

snakeman

snakeman

  • 15 reviews
  • 12 likes

Saving so much $$$$$$ in electricity and ample hot water

published

Purchased in November 2017 for $250.00.

Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
Household Size 2 person(s)
Functionality
Temperature Consistency
Heating Speed
See all answers

Ronnie

RonnieVic, 3984

  • 5 reviews
  • 2 likes

This is a money saver!!

published

I had a 7 year old electric system and I replaced it with a Chromogen 170L and could not be happier. My power bill has reduced by hundreds of dollars every quarter and we never run out of hot water. The staff and installation people were lovely and the swapover was over in a couple of hours.

Date PurchasedJan 2017

Fizzled out 3 months out of warranty

published
Date PurchasedApr 2016

Page 2 of 4

See all Chromagen Midea 170L Heat Pump reviews

Questions & Answers

Pat

Pat asked

Can I turn the hot water inlet pipe off on the unit to change a washer on a hot water tap? Otherwise it means switching the water off at the mains and draining the whole system

No answers

Leonie

Leonieasked

How do I get hot water to work

No answers

Auricht

Aurichtasked

I would like to know if this system should be noisy. I find it very noisy

2 answers
Westy
Westy

Hi i had one for 2 years all good, then went noisy . Downloaded the decibel meter app on my I phone and tested it . Unit was 75 DB !!!!! at times loud, specs say it should be 45 decibells. Told my supplier, tech, came adjusted it, no good 2 months later, so got unit replaced under warranty .

Auricht
Auricht

I am not happy with the noise and It does seem to be getting louder as time passes. Would not recommend it for that reason.


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