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Miele FN 14827 S
FN 14827 S ed/cs (Stainless Steel), FN 14827 S (White)
Julie
- 2 reviews
Ongoing handle problem - Miele fridge k14820sd and freezer fn14827s pigeon pair - broken handles
Purchased 2013 $5128 from David Jones.
Have had three broken handles - today being the third. They last about 2 years and then the plastic snaps and the handle comes away in your hand. This time - my 87 year old father’s hand, almost smacking him in the face, narrowly missing his eye.
Last time (March 2018) I was told by Miele as they reluctantly agreed to send me a free replacement ‘that it was not a design fault’, that it was a ‘training’ issue ( we needed to learn how to use the handle correctly) and that this would be the LAST time they...Read more
would replace a handle free of charge without sending an engineer out to see how we were opening the door. And if you have a pigeon pair like I have you can’t just order one handle at $217 you have to order two handles as the design has changed. The newer ( replacement ) handle ( on the left in my photo) has a thicker profile at the top and bottom. So $434.48 later and no guarantee that these handles will last..... I will be ringing consumer affairs as these expensive appliances should not fail in this short timeframe. Miele should own their design faults.5 comments
Hi Joel
I have already emailed yesterday. And so far nothing...... Read more
Thanks JulieMiele representativeMiele
Hi Julie, can you confirm you emailed [email protected] ? If you have, can you please resend your email again and we will be in contact as soon as possible. Kind regards, Joel.
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MollyDSydney
Not worth the money
Handles are sharp if you knock them
Temperature controls are a nightmare to understand
Service dept at Miele is worse - long delays to respond, longer delays till repair man can come
Currently 2 weeks in middle of summer with no freezer.
Not up to the standard you would expect.
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Joanne06Melbourne
- 11 reviews
This Freezer lights the way
This freezer was installed in mid October with it's companion fridge (K14827SD). It replaced our old Westinghouse upright Freezer which was frost free as well and has performed really well. It was a hard decision to make, but as we desperately needed to replace the fridge, it has been replaced. The new freezer is 300 Litres, which was also hard as we felt we only needed 200L (the size of the old one), but working with it now, I'm happy to have the extra space and we are managing to fill it up. The real 'wow' factor is opening the door and havin...Read more
g a light come on that lights up the drawers, it's a real hit with our friends and is useful when a drawer is open. We've gone from wire racks to drawers, and even though the drawers take up more space, I'm happy with them and they haven't yet resricted what I can store in them by size. The advantage of drawers over wire racks is the containment of spillage and also better looking, though we didn't suffer from much spillage over 12 years. There are glass shelves under each drawer that can take 25kg loading, so I guess a frozen turkey can be accommodated with the removal of 2 drawers if need be. The top drawer is like a tray and can be used to freeze individual small items like chocolate dipped strawberries, however, we've only used it to quick chill bottles of drink so far. Overall, it does what a freezer should, but with a little more style. Internal drawers and glass shelving, internal light, top drawer/tray quick chill and small items freeze, sturdy construction, great finish ExpensiveSimilar opinion? Write a review on ieatwords.com.au!
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Miele representativeMiele
Hi Julie, please accept our sincere apologies for the inconvenience of the matter. If possible, can you email your full name, the state you reside in [so we don’t call you to early] and best contact n... Read more
umber to [email protected] and a member of our team will be in contact as soon as possible. Please reference your Product Review username so we can identify you. Kind regards, Joel.