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52 questions from our users

Cheryl McEvoy
Cheryl McEvoyasked

My washing machine is displaying 'Prog. Cancelled' that I can't remove, after I pressed the start/stop button less than a minute after pressing it the first time. I have tried everything to remove this so machine will work again including turning off, also at the main and pulling cord out and back in again 10 minutes later and nothing has removed this 'Prog. cancelled' message and the light on the short cycle. It just tells me I can't change programme if I try another cycle.
The Miele book shows what to do with many error messages but not this one.
Does anyone know how to remove this message?
Thank you

4 answers
m_rod
m_rod

Hi Cheryl,
After you cancelled the program, you need to open and close the door again. This will reset the controls so you can select another program.
Cheers

Miele
Miele representativeMiele
Diomira T.
Diomira T.

my washing machine keeps beeping and the message is check the drainage i turned the machine off but it does not work



nutts
nuttsasked

we have just purchased new machine, plugged it in and wanted to start first wash. However came up with an error message 0200 and now is currently saying prog cancelled. No matter what we try we cannot get the machine to start.

Can you assist please?

1 answer
Miele
Miele representativeMiele

Hi there, thanks for your question. You will need to book a service call, which you can do here https://www.servicebooking.miele.com.au/. If you have any questions, please call 1300 464 353. Kind regards, Miele.



Rose B
Rose Basked

Our front loader machine keeps beeping and showing 'check inlet'. I switch it off and wait ten minutes and turn it back on again but the same thing keeps happening. Is there another way of resetting it? We checked the inlet and had a plumber check the water pressure and there is no issue. Is there another way of resetting the machine?

2 answers
phil
phil

I have the same problem as a result cannot do any washing. It starts beeping and switches off. Have checked the inlet hoses and washed the parts and still happens - any ideas

Jeffery
Jeffery

I also have the same issue trying to contact Miele to find out the answer

Bob
Bobasked

Hi there,just put my first load of washing in a brand new Wkb130 I received today. Loaded 7 towels switched it on to cottons and was shocked to see it was going to be over 3 hour wash cycle..WOW. So went to this forum and read another customers query and was recommended to press the SHORT button but this just reduced it to 2hour and 24 minutes.Please tell me this is incorrect and I dont know how to use this Ferrari.I just threw away my old electrolux 12 years old which washed them nicely for 1hour and 10 mins?

4 answers
Sam B
Sam B

Yes its true I was a bit put off at the start I just learnt to wash at different times . The 20 min wash is also good to use pending you’re washing isn’t really dirty (as they say) I have used this cycle before work

Niko T
Niko T
Miele Fan
Miele Fan

Hi Bob, to shorten the wash time further (after pressing the SHORT button) i change the temperature to 50 or 40 - this shortens the time to 1 hour 23 minutes.
Hope this helps - you may have discovered this already though : )

Janie
Janieasked

Does this machine have an out - of- balance correction?

1 answer
Anne
Anne

No. Make sure that your machine is level useing a spirit level. This should have been done when 1st installed.

Lesley H
Lesley Hasked

I have a display of " i Cannot be changed"
The machine is not starting..how do I proceed??

2 answers
ej1
ej1

Got the same problem just today... !

ej1
ej1
Roberta C
Roberta Casked

When I clean the drum using cotton programme at 75 degrees, do Zi need to put washing powder?

1 answer
Miz M K
Miz M K
Belle
Belleasked

Hi. I have just purchased a Miele WK130 and the cotton wash has stripped the decorative foil and glitter off my children’s clothes. Any advice on how to stop this happening? Thanks

2 answers
Miz M K
Miz M K

Belle,
You should use a very gentle cycle for these items - like wool or silk. Also the water temperature should be very cool - 20 degrees - and use the Miele wool wash or silk caps.
Regards
Miz MK

Beatrice
Beatrice
Angela B
Angela Basked

Can you add to the load once started?

2 answers
Miz M K
Miz M K
Valana K
Valana K

You can’t. You have to cancel the program and start over.

glamdol
glamdolasked

Does this have a short option on cottons and how long is it take to run short option forncottons if there is one

2 answers
Miz M K
Miz M K

Hi Glamdol,
To use the short option you simply press the button marked "short" and the cycle should take around 59 minutes.
Regars
Miz MK

Anne
Anne

Use the 20 min express cycle a press the short button =30mins. Spin speed on 1200. Perfect wash. Boristoes soap powder a no fabric softner.

Freddy
Freddyasked

I can’t find the “extra rinse option on my Miele wkb130 washing machine? I have pressed water+ and the light comes on but no message shows on the display where how do I select “extra rinse”? As well I can’t find the “ gentle action” option in the minimum iron programme. I would appreciate help please.

1 answer
Sonya M
Sonya M
Toulouse
Toulouseasked

Can I use liquid fabric softener instead of the caps in my Miele?

3 answers
RBB
RBB
Shano
Shano

The Missus dose, doesn't seem to be a problem

Toulouse
Toulouse

Thanks all,

Dianne
Dianneasked

My towels are now always rough after being washed. Were never like this in my old top loader. I have tried express wash and normal wash. Does anyone have any suggestions?

6 answers
Aurora
Aurora

Hi,
If you use good quality fabric softener it will make difference, and also it depends how your water is

Klaus
Klaus

Towels are rough when they are dried in the sun . But soft when dried in the Miele dryer . That is our experience .
My wife likes them rough dried in the sun ---I like them soft through the dryer !

desia
desia
Chookie G
Chookie Gasked

What are the best settings to use for washing towels in a Miele front loader washer model WKB130. I have done about 5 loads now varying the settings and they always come out stiffish & rough, not soft. I do use Softly, have done for umpteen years in a top loader & the towels were always lovely & soft.

5 answers
Margaret Doro
Margaret Doro

I use Power Wash 59 minutes and usually wash 6 towels using 2 tablespoons of bicarb soda and a dash of washing powder and in the rinse I use 2 tablespoons of vinegar and the towels are beautifully clean and soft.

Anne
Anne

Wash towels on short 20min program but press short button off=30min. 40dg,1200 spin speed. Boristoes soap powder a No fabric softner

Chookie G
Chookie G

Thank you Anne for answering my question. (Chookie G). I will try your suggestion. I feel it may just work.
To date, I havd not had any success. The towels are just awful.

ramonski
ramonskiasked

I have a hurdle before I buy a Miele WKB130, it seems that Express20 program is really just a 'refresh' program. So not to be used for a normal daily load. Which means that a 'normal' wash will be anywhere between 2-3 hours every time!! Can that be right? How do you current WKB130 (W1) owners feel about a wash cycle that long?

6 answers
Maggie
Maggie

I sent back my Miele WKF130. Worst machine ever. I now have an AEG 8000 series. Leaves the Miele for dead and cheaper. Do not buy Miele. Ruins clothes.

Oodlemeister
Oodlemeister
Victoria
Victoria

My W1 washing machine has a "Quick Power Wash" cycle - under a hour and cleans all the kids clothes perfectly. My model is a WKH122WPS from John Lewis.

sashimi
sashimiasked

How do i set my machine to do a rinse and spin cycle?

6 answers
Maggie
Maggie

Hi. Turn the dial to further programs. Then press the up or down arrows on the lit screen until separate rinse comes up then press ok.

sashimi
sashimi

Hi Maggie, i tried setting it to the rinse cycle but it will take 28 minutes just to do a rinse?

Miz M K
Miz M K
Settlers
Settlersasked

My Miele washing macihine is new. Can you tell me how fast should it tumble or agitate the clothes when washing them? It appears very slow and makes a ticking / tapping Boise at some point which is quite annoying . It is a front loader.

3 answers
Maggie
Maggie

Hi There should be no noise. Think you need to get Miele service to check this. It should be free. I am returning my machine as I do not like it at all and it is too hard on clothes.

Settlers
Settlers

How can you return it? Will they allow you to do that ?

Anne
Anne

Use the 20 min express cycle a press the short button off=30mins. 1200 spin speed. Boristoes soap powder a no fabric softner. (Perfect wash ) you can do more than 3kgs.

Chris
Chrisasked

HI we bought our mile w130 in may this year .There is a message saying prog. Cancelled on cotton's setting.when I turn dial to any other position the messay says Cannot be changed.
How do I get out of this?

3 answers
Miz M K
Miz M K

Chris,
You simply press the start/stop button, "Cancel Program" will appear in the display, you touch "ok" and then "program cancelled" should appear and you will be able to open the door and then select another program.
Miz MK

colin
colin

I have a Miele Twin Dos also. What if no light is showing in the start/stop button and it keeps on showing Cannot be changed, what do you do then?

colin
colin
Mau
Mauasked

What is water plus? How do you get hot water, when only cold is connected?

1 answer
Miz M K
Miz M K

Hi Mau,
Water plus simply means that the water level is increased during the wash and rinse cycles.
If a cold water temperature is not selected the machine heats the water to the required temperature.
Miz MK

ladybird
ladybirdasked

I was due for a new washed and have purchased my first front loader. I've always had top loaders and been told by numerous people you should go for a front loader and now am completely disappointed I did. Although it washes extremely well and spins good I find my clothes, especially towels are hard. I have altered all my rinse levels to the highest settings and cut the recommended front loader powder dose down by half but it hasn't helped. I really have no idea what to try next. Does anyone have any suggestions for me. It's not like it is a couple of hundred dollars machine

6 answers
Albervin
Albervin

If you have a clothes dryer then put towels in it on warm for just 5 minutes. The results are better than excellent. Obviously you do not have the latest Miele as it most certainly will not accommodate washing powder. Liquids are best.

ladybird
ladybird

I do have latest machine it was only purchased end of January this year. I really love my clothes on the line and never have had to put them in the dryer to soften them.

Paul Gioia
Paul Gioia

Try reducing your spin cycle to a lower setting.
When you hang them out to dry, give them a bit of a shake.

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