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1 question from our users

Rex M.

Rex M.asked

MR-420EK-W (White)

I purchased my Mitsubishi MR420EKWA on the 15th May 2022 and it sounds as if it is running all the time now.. At first it seemed to be shutting off but in the last 48 hours it seems that it is continuing to run for hours at a time.. There seems to be no vacuum when you shut the freezer door and when you close the refrigerator door it looks as if the freezer door bounces open so i have to check that it's shut..At this point the refrigerator has been running non stop for hours..What could be the problem?..



3 answers
LetsTalk
LetsTalk

I had the same thing with the doors. What I had to do was make sure the fridge door is 'slammed tight'. Then I make sure the freezer door is reshut. It sounds unusual to be hearing the noise all the time. Mine tends to come on at night for maybe a minute or two and then stops. Perhaps you should contact Mitsubishi.

Mitsubishi Electric
Support C.Mitsubishi Electric

Hi Rex, sorry to hear you are having an issue with your refrigerator. Feel free to give us a call on 1300 651 808 or lodge a support request via http://www.mitsubishielectric.com.au/service-request-for-consumers.html

We would like to get this sorted out for you.

Best regards,
Mitsubishi Electric Australia Support



LetsTalk
LetsTalk

A question for Mitsubishi.
Could you do something with the freezer door?
It doesn't have the sort of grip like the fridge door, hence the 'bounce' open effect whenever you shut the fridge door.

See all Mitsubishi Electric 420L Top Mount questions

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