Modern Group VIC, Tullamarine (page 3 of 24)

The installation was flexible and completed as per scheduled. The workmanship was spot on. Once installed it was almost instantaneous, the draft disappeared, the quiet like you never heard a long with the sense of security. Definitely worth the investment. Look forward to my reduced electricity bills.

purchased roller shutters over 6 months ago. i have 3 shutters at 1.8 long and one monster 3.4 meter that covers the lounge and have had zero issues with the shutters. battery powered is a bonus as no electrical work had to be carried out. no mess install and great comunication from installers and modern.representative was amazing at guiding to our needs. i also have had follow up calls to see how everything was going which is a nice touch. this has also got us into getting solar done with modern due to no fuss dealing with modern thank you

We hoped the roller blinds would look great, but they look even better than we thought they would! The service was exceptional as well. I have no hesitation in recommending this company.

Very happy with full buying experience.
Representive came out to measure up for shutters, installers were on time and very professional.
Small problem with colour of one shutter was not noticed until after installers had left, but upon notification, they returned promptly and rectified problem.
Couldn’t be happier.

We wanted shutters to our new home as soon as we bought our home and Modern group is our solution. They fixed it quicker than ETA.very happy with the service.

Great service and excellent communication on behalf of Modern Group. We were informed throughout the whole process from start to finish. Quick installation. Shutters look great. Would highly recommend company!

I would highly recommend Modern Group. The team were very professional and polite. We installed outdoor blinds and where advised 5 to 6weeks, they were installed in 4 week. Very happy with the quality of the blinds.
Elda

Shutters look great and high quality. Everyone is friendly and helpful all the time. Great company and always let me know who will come and what will happen. Highly recommended.

Received a quote from Stephen Grima who was very helpful in regards to choosing our color for our shutter blinds . So very engaging and dedicated to his work very impressed

blinds look grest installed in less than an hr. Great company always let me know what was going on. Would highly recommend this company to family and friends who would be interested.

the service is very good and purchased more shutters from Steve at Modern this afternoon. Feel very secure with my shutters and the privacy blinds are fantastic. Blocks the wind, rain and UV. Very happy!!

Referred by our friend who had shutters installed in their house in Greensborough. He is extremely happy with the result and we are very excited to have ours installed shortly.

I have found the modern has done an excellent job with the installation and very happy with the blinds themselves. making my house safe and and cool in summer. Steve has done a great deal on the shutters and has great educate. this is the third time I have modern come here to fit more now the whole house and garage is safe and secure. The only trouble is, over time I have had a few motor's need replacing at a cost, so BEWARE.

Keeps the bedroom cooler in summer and retains the heat in winter. Noise level from outside is significantly reduced. Excellent product. In the process of purchasing Solar from Modern. Would recommend this company highly.

We had already installed modern shutters on the front of the house since july 2015 And this has made a big difference to our house appeal.! So it was a no brainer to again have modern shutters install more roller shutters . What can I say Stephen was an understanding, patient and very genuine person. No pushy sales, just honest good service and was able to put up with my husband!

We have had outdoor blinds installed in our alfresco area and they are great. They block out the sun and the rain. Great quality and easy to use. Would recommend to anyone looking for outdoor blinds

3 external roller shutters have now been installed since 2017 without fault. Great product and still going strong. The installer, very friendly, professional and clean should be commended for his work. Thanks Modern Group.

Shutters were purchased and installed in 2016 and then some more were purchased and installed in 2017. We are happy with the product and they have worked faultlessly since then. I understand calling the customers after the product is installed is important as it shows good customer support and care. However to keep calling every year for four years has become annoying. We have asked to no longer be called but today we again received another call. What part of "please don't call us anymore, we will call you if the need arises" do you not understand?

Modern have looked after us for over fourteen years. We have installed shutters at home and just recently at our holiday house. Great job, couldn't believe how fast and efficient everything ran. From Andrew at the call center, to Neil who quoted the job and Eugen the installer. Very professional. I highly recommend this Australian company. Great job guys!!

Called into the office as the check measure hasn’t occurred and haven’t heard anything. Was advised that the job had to be changed to another installer due to him being sick and that I was be called today (Monday) called again and was sworn at and told to [censored word removed] because I wanted to cancel. They offered me $130 discount and claimed I was being rude. I never raised my voice, I never swore. The guy on the phone then told me he is going to dump the shutters on my front lawn then send me a VCAT letter and get his money. Then told me that he is recording the call and make sure that the massive legal team he has get everything from me.

Now I have paid a company $500 which refuse to do anything but swear at me!!

We had a slight issue with the process we experienced when obtaining a quote, however this was quickly rectified by Steven who was most concerned about our problem and couldnt do enough to solve it for us. Knowing there is that kind of back up and Customer service goes a long way to instill confidence with this company

Excellent. Blocks light and has good sound proofing.
Installed with a minimum of fuss in very good time.
The installers were very professional and courteous .
The blind is excellent value for money.

I had my motorized shutters fitted 18 years ago by Modern. I have never had any problems & I often get call backs from Modern to see if I’m still happy with their product.
I have recommend their shutters to family & friends & I will continue to do so.

I phoned for a quotation and was given several reasons why I can’t get one. The customer service officer named May, just seemed too busy to want our business. She was full of petty excuses.

Had a new shutter installed. Something went wrong and we rang the company. Technician named little Eugene came over to see the problem. No fuss. Shutter fixed in just few minutes. No dull moments. Professionalism at its best! Thanks Little Eugene. Thanks Modern.

The service was perfect from start to finish, very experienced and friendly and even getting a call this morning from Andrew was lovely to know customers are not forgotten,..I would highly recommend

had the hole house done 18 months ago, got the battery controllers, the small kitchen motor has stopped working and need to replace it, not happy jan as there only covered by a 12 month warranty, should of got the electric motors, so now i hope i dont have to replace the rest of the house motors,

Everything was installed quickly and efficiently and I had no issues until the motor broke on one of the shutters only 4 years later. Wasn’t happy about the fact that I had to pay quite a large amount to have it replaced.

well designed. Great fit. Looks and performs fantastic. Would not hesitate in recommending shutters to any one. Shutters operate with ease and no noise. Snug fit on windows. Best decision we ever had .

The outdoor blinds make a big difference to our back deck area, when they are up you hardly notice they are there, & when they are down they stop so much wind & rain, & look great.

When we decided to install the shutters we went with a well known brand. We were very happy with the service and the shutters have made a huge difference to the temperature of our home

Love the shutters themselves. They perform as advertised. However the battery unit that powers the closing and shutting won't last long. I have had to replace the battery several times.

The installation and set up all went very well. However on review I think that the sales man was very aggresive and the price I paid was excessive. If I was to do it again I would have done more research and probably would not have used MODERN.

The blinds mean my alfresco area can be protected from dust, leaves and birds so it's clean and ready for entertaining at any time. Highly recommend the product and Modern Group.

The service was spot on and when appointments were made for quote and installation they were right on time and also rang ahead to make sure time was good. Good One

Great to deal with, this is why we went back and used Modern Group with our new home.
Follow up and customer service was fantastic. Install was perfect. I would highly recommend them.

I have been satisfied with the whole service provided. From beginning with quotations to final outcome of roller shutters being installed. I have.no issues with the service, especially the phone ladies who called to ask how and if all was on track. Very polite and friendly.