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Miserable Product
All Motorola baby monitors suck! I currently have my 5th monitor, which means I've had to deal with their customer support more than anyone should have to. Now it's broken again (loses connection, randomly turns off, scan stops working, loses sound). This has been what happens to every single monitor. They even upgraded me this last time because there were so many issues and yet here I am dealing with all the same nonsense again. Then they have zero sympathy for the fact that the only time I can call for assistance is when my kids are sleeping....Read more
I've been through this 5 times, I know how to do a master reset, so why do I have to do it with you again over the phone? I can't get to the camera right now and the camera is not where the issue is!! Whatever you do, DO NOT but a Motorola monitorPurchased in September 2021 for A$200.00.
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Stopped working properly after 3 months - no warranty support
simply - Do not buy this monitor, you will regret it! It will break within 6 months and you will be stuck with a malfunctioning camera
Cant get a refund or a return - they want to spend 6 weeks fixing it, not a great option for anyone.
There is nothing more to say about how bad this product is, but i have to write at least fifty words.
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Looking for perfectionSydney, NSW
- 48 reviews
- 1 like
- Verified purchase
MBP854CONNECT Looses connection for no reason in the middle of the night then beeps constantly
Waste of money. Has good features (picture quality, good sound, directional etc) but sometimes fails to connect with camera and beeps constantly till you get up and turn it off which defeats purpose of having a monitor. I have approached support but useless and have done nothing. Had an old Motorola which worked well for 3 years but then died.
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Find out how Motorola MBP854CONNECT compares to other Baby Monitors
Know better, choose better.
Noha116AU
- 3 reviews
- 1 like
Rubbish
Sound & image quality are ok, the wires are a bit limiting but ok, it’s terrible: whenever i open it it gives me this fake cry of my baby’s voice!!!! It opens on its own when u start charging it!!!! It’s battery life is very bad!! Its low battery sound is awful it wakes up the baby in next room... simply don’t buy thus rubbish, in the end it was $260!!!!
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PaulMelbourne
Please wait.... Connecting to camera
I have been using it for 6mths now, cant have volume up as it picks up a lot of interference regardless of where i put it, and if my partner or myself try to use our phones to view it we just get screen saying " please wait connecting to camera" then it works for 2 secs and goes back to msg, doesn't matter where in house we are, our wifi isnt an issue for anything else as its super quick.
I suggest you try a different camera.
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Birdieb444Illawarra, NSW
- 2 reviews
- 1 like
Disappointed! Earlier Models much better night vision and camera panning
The night vision is terrible compared to previous models. I have had MBP36 & MBP36s which I loved, the night vision on this one is fuzzy and blurry at times and not clear.
Trying to pan the camera into the spot you want is hard also as you can press the left or right or up/down buttons quickly to move a little and it moves all the way across to the other side. It also has a delayed movement after pressing the arrows so you dont know if it is going to move.
Trying to get this returned to the online shop for a refund. (Which is extremely difficult also)
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PitpatHobart, TAS
- 65 reviews
- 1 like
Okay but expensive for what it does and could have easily been much better
Overall summary
- It took 6 months from time of order until the product arrived. The shop lent us a cheaper instock baby cam that was actually better in most ways but did not have the internet connection.
- There are significantly cheaper units that have most of the functionality but not the web interface. If you want to be able to check on your child via the web then this is it. If not then I would go for something else
- The camera hardware seems to be reasonably good quality. The picture quality is good (even in the dark) and the sound is...Read more
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Questions & Answers
Martin Pasked
Hi there,
You mention that the cheaper one that the shop lent you was better except for the Internet connection. Any chance that you know the make and model of that unit?
Thanks
Martin
1 answer
Hi am sorry I can't remember now (Too many sleepless nights!) and neither can the chap who runs the shop. Having now used the Motorola for a while I would say that the sound quality is better because it is clearer/less hiss but it also has a filter so crying/distress can be heard easily but the Aircon/other noise can't. The loaner we had just transmitted everything. I am still not sure if I can recommend the Motorola though. It has mostly been good we are now looking into a warranty claim because of occasional failures of the camera and power supplies.
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