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Navman Drive DUO 2.0 Questions & Answers (page 3 of 4)
76 questions from our users
my drive duo 2.0 will not record even with the recorder showing it is
Hi Phillip,
I am so sorry to know about that. ...
Read more Please make sure you are using a compatible memory card. Problem such as this could be caused by a faulty or incompatible memory. More information can be found here: https://service.navman.com/m0100/F0110_DownLoad_Faq.aspx?bullid=102076&faqid=AllFaq *Note: if it's your first time visiting our FAQ site, select a region first then try the link again. I would also recommend performing the Smart ST update. this should further resolve the issue you are experiencing with your device. you can follow the instructions here to do this: https://service.navman.com/M0100/F0110_DownLoad_Faq.aspx?bullid=AllBull&faqid=131402 Hope this helps. Otherwise, feel free to contact our support team on [email protected] Regards The Navman Team
Lost spoken guides on my drive duo 2?
Hi Thetford,
Im sorry to hear about your experience, though we have a couple of things we can do which should definitely help. may we private message you to provide these steps?...
Read more Looking forward to hearing from you. Thanks in advance. Kind Regards, The Navman TeamWhy is my Navman driving duo 2 question being answered by Thetford Spare Parts???
Hi Thetford,
Sorry for the delay. I have answered your query regarding trip simulation mode....
Read more Feel free to contact our team for any other concerns via [email protected] Regards, The Navman Team
Does driving duo 2 have trip simulation mode.
Hi Thetford,
Thanks for posting your query....
Read more The Drive DUO 2.0 has trip/route simulation feature. From the main menu, simply go to 'Route Simulation' and you will be asked to enter your starting point and destination. This will give you the overview of your turns. I hope this helps. Feel free to contact our team for any other concerns via [email protected] Regards, The Navman Team
Thanks for your answer. I could not find that in the quick start guide (might be my male look)!
This is my third Navman. I must say the on line hand book is obviously written by a Navman expert, which...
how do I change the contrast on drive duo cannot see screen in daylight
I don't think you can i put the gps
Under my rear view mirror and angle the screen slightly towards me i seem to see it ok
Hope this helps
Hi Pete H.
There's no way to change the contrast on the unit, but you can adjust the brightness settings and/or try different colour schemes....
Read more To adjust the brightness level on your unit, please follow the steps below: 1. Go to the main menu. 2. Tap on ‘Settings’. 3. Select ‘Screen’. 4. You can then adjust the brightness manually. The unit is set to ‘Auto’ as default. This means that the unit will automatically change from Day to Night mode. 5. You can override the Auto setting by tapping on the ‘Screen Mode’ option at the top of the screen and select either ‘Day’ or ‘Night’ mode. To change the colour scheme of the map on your unit, please follow the steps below: 1. Go to the main menu. 2. Tap on ‘Settings’. 3. Select ‘Map Display'. 4. Select ‘Map scheme’. 5. Choose the desired colour scheme from the list. Appreciate Bryan R. for another helpful tip. If you have any other queries, please do not hesitate to contact us via [email protected] Regards, The Navman Team
Hello,
How many Bluetooth connections can a Duo 2 have, i.e. connected to two mobiles or only one?
Thank you
John
Hi John,
Thank you for your question....
Read more The Drive DUO 2.0 cannot be connected to two or more mobile phones at the same time. Feel free to contact our team for any other concerns via [email protected] Regards, The Navman Team
i connect to the computer and the navman screen shows the connected to comp iage and i cant go anywher else I want to change from imperial to metric and endsure card is formatted
I did the same with this one and it also did nothing -- I emailed Navman -- TWICE -- and they never got back to me either I am convinced Navam are a dead loss
Hi Eric S. and Playcat,
We are so sorry to hear about your experiences....
Read more Please note that when your device is connected to a computer, it is normal for it to display a data-transfer screen. This indicates that your unit has established a connection with your computer. If you wish to use your device, we recommend charging it first for at least 30 mins or 1 hr via in-car power/AC adapter or 1 hr via USB cable to your computer. Hope this helps. Otherwise, feel free to contact our support team on [email protected] Regards The Navman Team
Is there a repacement battery available for the Navman Duo 2.0. I have had mine for about three years and have had a few problems recently. Battery depletes charge overnight, have charged it seperately but still loses charge rapidly. Guess the3 internal battery is cactus. Other than that the screen has gone dark a few times but I am putting that down to the battery. Any help will be appreciated. Other than those few problem shave had a great run out of the device. Regards Kevin
Hi Kev,
Thank you for your question....
Read more Please note that your device is designed to be connected to the in-car power adapter at all times. The battery is designed as a backup power source for Short-term use only. Please always ensure you are using the Genuine Navman in-car power adapter as using a different adapter can cause issues such as the one you have described. It is recommended to connect the device to your computer once a month (charge for 24 hours) to fully charge the battery and to check for software updates. Regards The Navman Team
I am using the power cord that was supplied with the Navman. The problem seems to be when I turn off the vehicle and the Navman shuts down it still uses battery. Since I bought it it turns on and disp...
Read morelays the map on start up. Recently it goes back to loading the maps and I have to accept the terms and then it will load maps. The screen has also gone dark on me two times but has come back when I have connected the Navman to a power supply to charge it out of the car. Other than that it works fine, just wondering if the battery is the problem. I have, today, fully charged it in the house, then turned it on and the battery was fine and didn't drop while I had it on for an hour. I allowed it to shut itself down as it does in the car and after an hour the battery was half flat.Hi Kev,
We understand that, however, your device uses a lithium-ion battery. Due to that, it’s normal to lose some battery charge during inactivity or even the power is off. With default settings, battery life generally ranges up to 15 minutes....
Read more For the problem in going back in accepting the terms and loading the maps, it is possible that the problem is with the software or the in-car power adapter (not giving the device enough power). To test this, please refer below: 1. To update your software, please refer to the link below: https://service.navman.com/M0100/F0110_DownLoad_Faq.aspx?bullid=AllBull&faqid=131402 *Note: if it's your first time visiting our FAQ site, select a region first then try the link again. 2. For the in-car power adapter, you may purchase a new one from the appropriate link below: Australia: https://www.navman.com.au/vehicle-power-adapter-for-2016-device New Zealand: https://www.navman.co.nz/vehicle-power-adapter-for-2016-device Hope this helps. Otherwise, feel free to contact our support team on [email protected] Regards, The Navman Team
I own a Navman duo 2.0 and the touch screen is not working when i want to change screens, can you please advise on what i can do to fix the problem. Thanks Anne
Hi Anne,
We are sorry to know that your devices touchscreen is not working properly....
Read more The first thing I would suggest to get the issue rectified is to charge the device via in-car power/AC adapter for 30 mins or 1 hr via USB cable to your computer. Then while on charge perform a hard reset to the device by poking the reset hole at the back. If the problem persists, we may need to perform Smart Recovery on the NavDesk2. Please follow the steps from the link below. https://service.navman.com/M0100/F0110_DownLoad_Faq.aspx?bullid=AllBull&faqid=131869 *Note: if it's your first time visiting our FAQ site, select a region first then try the link again. Hope this helps. Otherwise, feel free to contact our support team on [email protected] Regards The Navman Team
my navman keeps going back to last journy map can,t get to home page wont let me cancel rout
Hi Mary H.
Thanks for your question....
Read more Based on your description, it seems like your device is on demonstration mode. To get this rectified, please perform a hard reset to the device by poking the reset hole at the back of the device. Then, try to go to the main menu > Settings > Scroll down > Select Demo > Select Off (first option) > confirm by selecting Yes. Hope this helps. Otherwise, feel free to contact our support team on [email protected] Regards The Navman Team
can get as far as demo can,t find off button/switch got about split second brfore it goes back to the map
navman drive duo 2.0
Does the duo2 display speed alerts when in dash came mode thanks
Hi BWW,
Thank you for your question....
Read more Im sorry to inform you that the visual speed alerts are only visible on the map screen. Feel free to contact our team for any other concerns via [email protected] Regards, The Navman Team
How do I change the video quality? I just reviewed a close call today and the quality is terrible. Also, the unit warns of railway crossing and speed cameras, but they are not on the road i'm on?
Hi Gizzy J.,
Im sorry to hear about your experience, though we have a couple of things we can do which should definitely help. may we private message you to provide these steps?...
Read more Looking forward to hearing from you. Thanks in advance. Regards, Navman Support Team
Just installed Navman and get two cars one on top of the other image and a beep alert when there are no cars around and very often. . Can I turn it off or what does it mean
take it back & get your money back, they are garbage & the worst thing is, Navman know it, they even said for me to return it for refund, now that's confidence in your product for you.
Hi Pete,
Thank you for your question....
Read more Based on your description, you are referring to the Front Collision Warning System (FCWS) feature of your device. This feature will allow your device to alert you if you are quickly approaching a car in front of you. We recommend calibrating your device to have accurate alerts. Please refer to the link below for the steps: https://service.navman.com/M0100/F0110_DownLoad_Faq.aspx?bullid=AllBull&faqid=131814 *Note: if it's your first time visiting our FAQ site, select a region first then try the link again. Hope this helps. Otherwise, feel free to contact our support team on [email protected] Regards The Navman Team
how do I change menu to english on my drive duo 2.0
please see my answer to Pete I posted today.
Hi Douglas Orr,
Thanks for your question....
Read more To change the language, please follow the steps on the link below: https://service.navman.com/M0100/F0110_DownLoad_Faq.aspx?bullid=AllBull&&faqid=131872&&Region=Australia%20NAVMAN&&Language=English%20NAVMAN *Note: if it's your first time visiting our FAQ site, select a region first then try the link again. Hope this helps. Otherwise, feel free to contact our support team on [email protected] Regards The Navman Team
My Navman Duo Drive 2.0 camera is not functioning The red dot shows its recording but when i touch the camera on the bottom left hand corner of the map screen the camera is displaying a black screen Same with the rear camera. I have tried resetting and it still doesnt work.
Ken,
not sure if this will help black screen but FAQ at Navman support has
Question: ...
Thank you. I will order a new micro sd card. And let you know if it works.
Hi Ken F,
Thank you for your question....
Read more Darb is right. The problem could be caused by your microsd card. Please ensure that you are using a High Endurance card, which is designed for intense read/write like in a dash camera, and not general cards like SanDisk Ultra or Samsung EVO. Also be sure to back up your data once a month and format the card to keep it in tip top shape. For the recommended microSD card brands and types, please refer to the link below. https://service.navman.com/M0100/F0110_DownLoad_Faq.aspx?bullid=AllBull&&faqid=131565&&Region=Australia NAVMAN&&Language=English NAVMAN *Note: if it's your first time visiting our FAQ site, select a region first then try the link again. Hope this helps. Otherwise, feel free to contact our support team on [email protected] Regards The Navman TeamThe Drive Duo 2.0 instruction manual doesn't give instructions for the dashcam functions, like how to operate & is it a continuous drive feature?
The dashcam functions are available when you choose Drive Recorder from the main menu.
If you download manual from navman (could try this link
http://service.navman.com/M0100/F0110_FileReader.aspx?f...
Hi Darb, the manual you have linked says it is the Drive duo 2.0 manual, but it has no reference whatsoever to a camera, and the illustrations do not show one? Page 54 is a reference to Bluetooth ope...
Read morerations - do you have any other manuals available? Regards, RoyHi Roy,
Thank you for your question and sorry for the troubles with our user manual. ...
Read more On the page 25 (check this on the bottom right part of the sheet) of the user manual, you will see how the drive recorder works. To customize the dash cam settings, go to pages 56-58. Hope this helps. Otherwise, feel free to contact our support team on [email protected] Hey Darb, thanks for the helpful tips. Regards The Navman Team
How do I turn on/off the dash cam? I have a Drive Duo 2
How do I know if it is recording?
The User Manual does not appear to cover this subject
Chris
Hi Chis,
Your device should record automatically once turned on. At the bottom left part of the map screen, the video camera icon should have a red dot in the middle, as it indicates that a recording...
Read more is ongoing. To check if it is indeed recording, you may tap the video camera icon on the map, then tap the another camera icon.
Happy with my duo but it has an Annoying feature of a beep & display of caution car ahead or car left lane or right lane when there is nothing around me on the open road
Drives me crazy after hours of driving
How do I disable it?
Dear Oscar
For online self-technical support, please visit our FAQ site: http://service.navman.com....
Read more Alternatively, you can email our support team on [email protected]. Regards The Navman Team
I have recently purchased the Duo2 from HN. I had tried to do the Trade-In offer for this unit, but was told that the Duo2 was out of stock for online Trade in. I had to pay the full price to update my dead MiVue Drive LM, which was disappointing. Even though I've read several bad reviews for the Duo2 I didn't like many of the alternatives, so went ahead. So far the Duo2 has been brilliant, and I can honestly say the video playback is superb. My one gripe though is the annoying bumper alert that goes off every 30 seconds. I can't find a setting to turn it off, so maybe you could enlighten me how to edit this distraction to OFF
Thanks
Found the setting for the crash alert and now can drive without this annoyance
Dear Mike,
For online self-technical support, please visit our FAQ site: http://service.navman.com....
Read more Alternatively, you can email our support team on [email protected]. Regards The Navman TeamThanks for that, but I did find the answer to my question a few weeks ago, and have disabled this feature
Cheers
Mike
Hi, when I connect the drive duo 2 to the computer, orange light stays on yet it constantly disconnects while trying to do a map update. Have tried 2 different leads on 2 different computers, and have also tried a factory reset. Any ideas?
Dear dis gruntled,
For online self-technical support, please visit our FAQ site: http://service.navman.com....
Read more Alternatively, you can email our support team on [email protected]. Regards The Navman TeamGet an answer from our members and Navman representatives
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