Nike Online store (page 2 of 2)

There is no indication at checkout that the transaction will be charged as an international transaction although in Australian dollars. So my bank charged me an international transaction fee - I would have avoided the fee by using a different credit card if I had known.

My order arrived one day after the stated time frame. Items in the order were correct.

Bought goods online. It was super easy to hand over the cash of course. 4-8 day delivery quoted. Goods not arrived after 9, 10, 11, etc days. Nike staff fob me off onto the deliverer and do nothing about it. The deliverer says they are investigating and does nothing about it. Now 3 weeks later, still no product and still no one doing anything about it other than investigating.

I purchased some Air Force ones for my daughter from the official Nike store.
Site was easy to navigate.
They arrived promptly in the post.
They were packed securely in their box with tissue paper and cardboard inserts in the shoes.
Nothing about this purchased suggested cheap. Everything was nike branded. The shoes were packed with what seemed love and care, with quality items for the boxing, lining and shoes themselves.
Shoes smelled new, clean and fresh even.
Very happy, will purchase again.

DO NOT SHOP ONLINE. Maybe don’t even shop Nike. As everyone else here as already stated, you will not receive your order anywhere near the estimated delivery time ( add a month). Absolutely shocking experience with delivery and refunds. Shocking. Still waiting for a $280 refund from weeks ago now - all Nike can offer is for me to go ask my bank.
No sympathy, no compensation, oh wait - a 20% discount voucher to shop online again - what a joke. Do they seriously think their consumers are such fools they would want to go through that experience again?

The website boasts: 'No questions asked, and no delivery costs. And after 30 days, you can still return items if they're unworn and unwashed.
So go ahead, shop with confidence and enjoy your 30-day, risk-free trial'.
The returns reality might be a 14 BUSINESS DAY wait for processing your refund. I wouldn't know, I'm still waiting after 14 non business days.