Nike (page 2 of 6)

the shoes brake after 1 day, adidas is better never will be a good company, big w shoes are better than nike by a mile, and i don't care what people say it is trash

Nike online customer service doesnt know the difference between NIKE sizing mens vs womans. For example, i wanted to purchase online the same size I purchased in their flagship store which is: Nike Air Hurache US 9.5; UK 8,5; EUR 43; CM 27,5. I kept asking online customer service to let me know which size is that in their online store mens or womens as they make that distinction online (but not in store) and they did not know. How confusing is it for consumers when even their customer service cat assist. Really bad service NIKE!

Ordered 2 shoes from nike online store didn’t receive it on time and now have big problem for returning it not refunding my money any suggestions please refunded one shoes and the second shoes the say never received i got the trucking number both shoes delivered by auspost

NEED VEGAN SHOES!!! Just want some cute Air Force ones that don’t hurt the animals pls give me vegan shoes told all my friends that this is a disgrace and to never buy shoes again

Purchased a Nike crop top for me daughter and after a few months of 'normal' wear (nothing out of the ordinary) the top is coming apart!
I contacted Nike online telling them about it and advising I no longer had the receipt, but they were unable to help and directed me to call a number.
Calles that number only to be told they wouldnt even acknowledge my complaint about the quality without an assessment and they wouldnt assess it without a receipt. Poor quality and poor customer service. Save yourself the time and money and go elsewhere.

There is no indication at checkout that the transaction will be charged as an international transaction although in Australian dollars. So my bank charged me an international transaction fee - I would have avoided the fee by using a different credit card if I had known.

My order arrived one day after the stated time frame. Items in the order were correct.

Nike is such a wide brand branching between sports wear to skating they almoat cover it all all my workout gear is nike all my day to day is nike there durable and lightweight

Bought goods online. It was super easy to hand over the cash of course. 4-8 day delivery quoted. Goods not arrived after 9, 10, 11, etc days. Nike staff fob me off onto the deliverer and do nothing about it. The deliverer says they are investigating and does nothing about it. Now 3 weeks later, still no product and still no one doing anything about it other than investigating.

I purchased some Air Force ones for my daughter from the official Nike store.
Site was easy to navigate.
They arrived promptly in the post.
They were packed securely in their box with tissue paper and cardboard inserts in the shoes.
Nothing about this purchased suggested cheap. Everything was nike branded. The shoes were packed with what seemed love and care, with quality items for the boxing, lining and shoes themselves.
Shoes smelled new, clean and fresh even.
Very happy, will purchase again.

I’m Canadian and in North America you are able to return a product but in Australia that isn’t the case. The store manager at Bondi Junction was so rude to me and just kept pointing to “the policy” and reminding me there was nothing he could do. So I don’t live here and now I have a credit I’ll never use. Thanks Nike for ripping me off and making me dislike your brand because of poor management and a complete lack of understanding that when someone doesn’t live in Australia they actually can’t use your bull crap credit. I feel ripppppped off!

I have been wearing Nike for years, really good quality with good comfort and stylish looks to match. I wish some of the shoes weren’t so expensive. Overall I give most of their products 8/10

Comfortable for my son and aesthetically pleasing,
but he tells me they are very dangerous to wear whilst driving his car as the segmented soles have caught onto the pedals and it’s taken some effort to separate the shoe from the foot pedal.

DO NOT SHOP ONLINE. Maybe don’t even shop Nike. As everyone else here as already stated, you will not receive your order anywhere near the estimated delivery time ( add a month). Absolutely shocking experience with delivery and refunds. Shocking. Still waiting for a $280 refund from weeks ago now - all Nike can offer is for me to go ask my bank.
No sympathy, no compensation, oh wait - a 20% discount voucher to shop online again - what a joke. Do they seriously think their consumers are such fools they would want to go through that experience again?

The website boasts: 'No questions asked, and no delivery costs. And after 30 days, you can still return items if they're unworn and unwashed.
So go ahead, shop with confidence and enjoy your 30-day, risk-free trial'.
The returns reality might be a 14 BUSINESS DAY wait for processing your refund. I wouldn't know, I'm still waiting after 14 non business days.

Ordered a pair of shoes for a Christmas present. Website stated it would be delivered a week before,ie.December 17.Was not delivered. 4 Phone calls and 3 and a half hours later, a 20% discount was offered. Boxing day sale had the same shoes 50% off. Offshore call centres are well schooled in wearing you down with no action with and no problem solving policies in place . Just listen and tell you they will get back to you. Doesn't happen. No shoes for Christmas and 20% off for shoes that are on sale for 50% off. Little wonder Nike shares are plummeting. DON'T SHOP ON NIKE WEBSITE!

Order status has not changed in 2 weeks. Was meant to be delivered 12 days ago and still waiting. No response to my emails at all. Stay clear of ordering from them. Certainly feels like I've been scammed.