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Pros

  • Openpay Plans are interest-free

  • Flexible payment plans - set up payments to suit your schedule

Cons

  • Establishment Fee, Plan Management Fee and Redraw Fee may apply to some plans

  • Default Fee of up to $9.50



  • Referral Fee of $19.50 if you have failed to pay a missed instalment 8 days after your due date

  • May conduct credit checks during application; may affect your credit score if you default on payments

Reviews

3.5

465 reviews
5
(227)
4
(58)
3
(26)
2
(30)
1
(124)
  • Transparency
    3.4 (240)
  • Customer Service
    3.4 (174)
  • Rates and Fees
    3.4 (176)
  • Application Process
    3.9 (179)
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Jodie D.

Jodie D.Perth, WA

So simple

published

Openpay is so easy to set up and use.
Unlike Afterpay the repayments are smaller and over a longer period.
Great for unexpected emergencies eg: car services ect
As long as you pay what’s expected on the due date you can’t wrong.
Highly recommended

Don’t use

published
Ben B.

Ben B.Metropolitan Adelaide, SA

Good for Bunnings, Customer Service is lacking

published

Overall solid, heard reviews about affecting credit scores, my limit never increases after plans complete despite always being on time, and have completed over 15 so far.
Customer Service in the call centre is generic and not very helpful. Fledgling company still and not worked out their Customer Service Model, loves taking cash and fees if people are late looking at the other reviews, not as good as Afterpay, but a good alternative.

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Suzi

SuziSouth-Eastern Region, NSW

Excellent option

published

I like using Openpay because it’s easy to use and has the option of 2 or 3 months to pay. I would like it even more once they get a few more retailers on board.

Sammi73

Sammi73Greater Melbourne (Outer), VIC

I was penalized for making extra payments!!

published

I loved this app and had no bad things to say until they locked me out of my account when I was in the middle of making some extra payments.That's right!! They penalized me for paying them back!!! So I called them to find out why and was told that I was paying my account off too quickly, as they are a buy now pay later. I couldn't believe what I was hearing. I said, "so I can't pay my account quicker so i can use it again, HOW RIDICULOUS!!!!" I use openpay to pay my vet bills, and I'll be suggesting to my Vet to change to zip pay or afterpay as both afterpay and zip pay let you pay as quick as you want. I'm disgusted in the service I've received from openpay this week, just appalling!!!

Fern Smith

Fern Smith

  • 2 reviews

Do not use this ap

published

Do not use this service. I spent $74 and they charged an extra $25 just to use the service. Absolute rip off. If I could give 0 stars I would. Do yourself a favour and use afterpay!

Sadsack98

Sadsack98South East Queensland, QLD

  • 2 reviews

Never made a purchase with them yet they have charged my card

published

Going through my credit card statement today I have found that I have two charges taken from in form openpay. Only problem is we have never made any purchases. So I would be very sceptical of their security processes as they don’t seem to care if they charge the right person or not for purchases. Now we have had to cancel the credit card and dispute the charges.

Naomi Adams

Naomi AdamsGreater Melbourne (Inner), VIC

Life Changes ok with Open Pay

published

Life changes, thank you to open pay I now have the flexibility to extend my cash flow with very little $ impact, thanks you have made it possible to complete a small renovation early.

kylielah

kylielahSouth East Queensland, QLD

Transparency is an issue.

published
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Darah

DarahGreater Melbourne (Outer), VIC

Awesome,awesome,awesome....

published

As a single mum, I use openpay on a regular basis, wonderful payment schedule and the best part is no minimum spend, so no need to get unnessary items to make up a purchase..... Love it.....

Cheryl W.

Cheryl W.Metropolitan Adelaide, SA

Good option and easy to use

published

Good variety of stores using this payment option it is Easy to use and quick outcome. Happy with payment options maybe can make extended options too to increase people using it

Timtamjunkie

TimtamjunkieMetropolitan Adelaide, SA

  • 2 reviews
  • 1 like

Best way to get what you want on a budget

published

I've really enjoyed this form of buying. I've always been terrible at waiting- having to save- but now it's reversed, kind of like buying then saving!
I then want to pay things off quickly to buy the next fun thing.

Miff

MiffWimmera, VIC

Happy first time user

published

Made a small purchase to increase my limit, great so far, it’s handy for gift purchases over the year I can pay off and buy better gifts for family, need more stores to join up a shopping at Woolworths occasionally would be super handy sometimes

Candice

CandiceSouthwest, VIC

  • 3 reviews

Awesome

published

I've made several purchases using openpay . I've had all good experiences even with payment issues happy to sort it out and customer service is excellent ! Better than afterpay!
Openpay just needs to add kmart target big w or myer on board

Julie Walker

Julie WalkerCentral Highlands and Goldfields, VIC

  • 2 reviews

Openpay took my payment twice

published

Appallingly Service Openpay took my payment twice when I rang to inform them, they told me I had to provide bank statements to prove my claim. Surely they have a computer system that would show my payment had been taken twice Never again ! I have Closed my account with Openpay. Disappointed and Disgusted

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Thomas

ThomasGoulburn Valley, VIC

  • 39 reviews
  • 1 like
  • Verified customer

So far brilliant

published

I've used openpay for two transactions so far and they've been brilliant, had contact the customer service representative once due to volunteer work I had done meant my pay week was out and they were very accommodating at rescheduling the payment for the next week, I wasn't on hold for long and my query was sorted in matter of minutes both transactions explained the payment schedule ahead and the amount to be taken from my card on the said dates so far I can only praise the service I've received. However I will update my review in the future if anything changes.

UncleJay

UncleJay

  • 3 reviews
  • Verified customer

Pay Smarter? NO, Pay Fees, Experience Inflexibility, Dropped Calls

published

Don't loose your card. They have no willingness to provide alternative payments. After multiple contacts they still attempt your card every day even both days of the weekend, and Charging you an escalating fee as they go. On my last call trying to negotiate a complete pay out, my call was dropped. Deleting this app, closing account my small purchase is doubled in size!

Tania

TaniaQueensland

Good so far.

published

I found the app easy to use and so far I have no problems. I have only used this service once. Will see how things go with buying other products.

Scott M

Scott MSouth East Queensland, QLD

  • 5 reviews

Account Locked

published

Recently, I have used the Openpay facility to purchase products from Bunnings. About payment of my purchases, I was wanting to change credit card options. The system was impossible to navigate, even though my cards were registered.
The end result was my account has been locked, shocking service, combined with incompetent technology within the app.
One star rating is to high.
Back to after pay..!!
Cheers..

Keith B.

Keith B.Greater Melbourne (Outer), VIC

  • 3 reviews

Great way to pay something off

published

This is a great way to pay something off if you cant afford the lump sum but can afford the repayments with absolutely no interest at all and is so quick and easy to apply.

Page 3 of 24
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Questions & Answers

Peter

Peterasked

Is openpay available at most stores. Or is afterpay more acceptable?

2 answers
Tammy
Tammy

Afterpay seems more acceptable and certainly gas better service

Peter
Peter

That's what I thought. Thanks

Lella

Lellaasked

Hi my available balance says $750 but I’m worried to try and increase my amount because of the reviews I’ve seen on here people saying that applied then have got less some even ended up with zero available?

No answers
Rebecca

Rebeccaasked

Hiya, I was just wondering I dont know if it's a silly question. But if you buy a product with openpay do you get the product during or after the payments???

1 answer
SMC
SMC

You get it instantly like Afterpay

Get an answer from our members and Openpay representatives

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