In January 2020 we engaged OSS to manage our whole house move from Halifax Canada to Canberra Australia. From the first survey through packing loading, offloading and final delivery and unpacking everything was great. The service was exceptional, clear communication, timely responses, delivery on time and great quality service from everyone we engaged. This occurred during the Covid19 challenges, and we were never impacted. I will engage OSS for our return

Moved from nsw to South Wales, UK.Have moved home between Australia and UK several times over the years and I can honestly say this was the best one.Staff from start to finish in every department were friendly helpful and efficient and the move was completed bang on schedule with no damage to our goods.Excellent and highly recommended.

We used oss movers for 2 tool boxes from Sydney to Vancouver. They were picked up in March 2022 and we still have not received our items. The manager [name removed] is not responding to any emails and we still haven’t received confirmation if they even still have our tool boxes or if they went missing. We also requested several calls back from senior members of staff which we have never received. And also asked for a new moving coordinator which was also refused. We’re now forced to take legal actions against oss movers - can not recommend under any circumstances. [name removed] the Manager is absolutely rude, incompetent and horrible to deal with.

We organised and moved from a three bedroom townhouse to an Appartment in Dubai. A consultant came to meet with us to assess our needs. We have relocated many times but this was the easiest move we have done. The packers arrived on time and carefully wrapped, moved and packed every item. They were so efficient that any help we offered was not needed. Several weeks later our 'treasures' arrived in Dubai in exactly the same condition they left and the team of unpackers proceeded to unload, move, unpack and position all our furniture and belongings. They removed all the used packing materials and it was done! I have no hesitation in thoroughly recommending the OSS team.

Moved a 3 bedroom townhouse from Sydney, NSW to Wellington, NZ. Overall, the move was very professional. I would use them again. The only anomalies were a lack of communication as the move date approached, and a surprise 'handling' fee from the NZ movers that seemed to be about the cost of a local move. But everything arrived - nothing missing or broken. That's worth 4 stars alone.

The crew for packing and unload the boxes were professional and efficient. Transit time door-to-door was around 4 month (expected).

Communication prior to departure was good - weekly emails. Once it was on the ship communication dropped off. Staff responds to status update requests quickly so it wasn't a huge issue.

Recommended.

Really good organisation for the delivery.
The date was picked by me quite in advance the movers confirmed the day before and showed up on time.
Everything was perfectly handle and stress free.
100% would recommend too anyone who’s wanting a professional, reliable, honest and ongoing informative company Felicity and the team there @ OSS are fantastic.

Thank you!

I had 20 boxes of personal belonging that need to be shipped to Spain, After 3 months the shipping partners they teamed up with told me my belonging arrived in the Spanish ports. I would take another 3 months of me waiting and complaining for me to receive my boxes. When I did they lost 2 of the boxes. They found 1 box a month later and then I had to pay the Spanish authorities importing taxes and I had to go and pick up the box as well. After complaining to OSS that I couldn't because I was assisting my (late) husband with cancer treatment they organised DHL to send me the box after I paid it and they reimburse me the cost . The other box was never found and they pretty much abandoned looking for it.

Moved 2 different Consignments with OSS from Sydney too New Zealand over the last 2 Years, in a nutshell they were both as perfect as you can get.

Right from the initial contact, the on going communication, the estimates, the on time arrival too pack goods, the WAY your goods are professionally internationally Wrapped bye experienced staff, the careful loading of your goods and the way they leave everything tidy when leaving.

My goods arrived today in Nz not 1 Scratch on ANY of my goods that were wrapped bye the OSS team, everything arrived safely all accounted for, 100% would recommend too anyone who’s wanting a professional, reliable, honest and ongoing informative company Jessica and the team there @ OSS are fantastic.

We are moving from Newcastle to Singapore, OSS were so professional and helpful right from the first call. Their team who travelled up and packed everything were amazing. Recommend it!!

We recently moved from NSW to Poland. OSS packed a 20ft sole use container for us with approximately 18m3.
The two packing guys arrived onsite on time and ready to go. They packed 71 boxes in four hours. Everything was packed extremely well in solid boxes and well inventoried. Upon arrival in Poland there was not a single squashed box or damaged item. Even the unpacking guys commented how well it was packed.
I would definitely use OSS again and recommend them to anyone who plans to move long distances.
Overall fantastic experience.

We moved to Australia from Colorado USA after living in our home for over 25 years. OSS packers in Canberra treated our belongings as they would their own. As it became apparent some goods were damaged during transit, OSS employees and consultants treated us with compassion and supported efforts to file the proper paperwork. Whenever I called OSS with a question during the entire move, I was always provided a prompt and detailed response.

Erin your emails were on point and guided us well to receive shipment delivery of our 3 bedroom apartment from overseas.

Thanks Luis and Fred very thoughtful way of stacking the cartons (when you delivered the shipment) with labels visible so unpacking becomes easier.

Charlie you are a champion handyman - marvelous the way you put together so many pieces of furniture by just a quick look at the stacked separated parts.

I recently reached out to OSS about moving 1-2 rooms to France from Australia. Right from the start, I found OSS to be professional, timely, and incredibly service-oriented. Just a few days after I arrived in France, my belongings were promptly delivered, so I was able to set up my apartment fairly quickly. During such a big and stressful move, OSS provided outstanding service - I am thoroughly impressed and would reach out to them again.