We needed to move an LCL (Less than Container Load) worth of household furniture and personal effects from Sydney to Singapore in Oct 2015. Scouted around online for a good deal and finally chose OSS (I actually even rejected a couple of quotes after going through their ieatwords.com.au reviews!) which had the great combo of reasonable pricing + fab reviews.

Even though the team who came to pack up Sydney were late by 1.5 hours (they mistakenly went to another pickup in the same suburb), the entire job was done very professionally and e...Read more

Moved from Newcastle to Bangalore in India. Packers promptly arrived on time- friendly professional people, did good job. Our agreement with OSS was door to door delivery. Problem was with a piano. Globe movers, who are OSS counterparts in Bangalore refused to deliver it to the first floor as entry was narrow. They said it needed special equipment and quoted an unreasonable additional sum to do this. They said they had to hire somebody else to do the job. We got in contact with OSS here. They initially said they will check with their manager to...Read more

Moving house from Australia to the United States was a daunting task for us and choosing OSS to manage the packing and shipping made things go much more smoothly! They provided us with all of the necessary paperwork and guidance on how to complete each form, they were very responsive in answering our questions, and they arranged the packing to accommodate our schedule. Our items were delivered to us in the timeframe that they promised and almost everything got here in perfect condition. Of the hundreds of items that we shipped, not surprisingly...Read more

Despite several emails to OSS we still have received no explanation as to why our goods were not put on a ship until 19th May, despite them being packed up on 27th February in Sydney. It looks like we will finally take delivery this week, nearly five months after we left Australia! We had been promised it would take '12 or 13 weeks'. We are also still very angry that we were basically held to ransom for nearly another $1000 owing to their estimator underestimating how many cubic feet our belongings would take up, why is that our fault?? Really ...Read more

Use OSS at your own peril! We moved back from Sydney to Auckland late in 2013. This was our 4th country move so we were (relatively) experienced with what to expect. The initial communication was ok until packing day when all the problems started. When they packed our households good they ran out of room for our motorbike. We had to chase for 5 days to find out what was happening; got promised call backs which never happened. On the final day in Oz we finally heard that our goods and bike were going in a bigger container.
They lost our paperwo...Read more

I am a novice importer of items which I collected overseas and where too large to return with on the airliner. I left a small collection of vintage aircraft collectables with a friend in the U.K. PackSend, Milton Keynes UK, cheerfully collected the items, then carefully boxed them. They advised me OSS in Sydney would be in touch in due course. OSS did contact me and continually advised me of the status of my import. They carefully completed all documentation, arranged for Customs and Quarantine clearance and finally delivered my box of items w...Read more

I recently moved back home to new zealand from oz with oss and oh my god, what a cluster **** of an operation.

These guys didn't tell me anything about quarantine fees or the extra $$$
For handling given they were delivering to the country "rural area". That's a double hit to start with after given them my new address obviously and clearly to begin with.

When I called there Sydney office there manager wouldn't even speak to me!!!
What a gutless coward!!!

I have read the comments posted below and agree that they write their own review...Read more

I recently used this company and we had a total nightmare dealing with this company, we paid for our furniture door to door from newzealand and when when our furniture arrived we were then told we also had to pay to get our furniture delivered to us, we informed OSS that we had paid door to door but we had to contact nz to sort it out, we were then informed that we had to pay quarantine costs and that it would be a set price but it didn't end there, we then got told that the lawnmower failed 3 times and this would incur costs to get the lawnmow...Read more