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Phil FTamborine Mountain
- 2 reviews
Good price and delivery service
I have just started caravaning and needed extended mirrors to see whats behind. I would buy from them again. Thanks
1 comment
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Dave
- 2 reviews
Car Cover
Extremely happy with the quality of the cover as well as with Outback Equipment. I would certainly use Outback Equipment again.
1 comment
Scott B.Outback Equipment
Hi Dave,
Thanks for the glowing review! We're glad to hear the cover has worked out well for you. We look forward to hopefully being of service to you again. ... Read more
Best regards, The Outback Equipment TeamSimilar opinion? Write a review on ieatwords.com.au!
Chris TMatcham
- Verified customer
Zero service
Like other poster I ordered and paid for goods and was then contacted to call a 1300 number to confirm order or goods would not be shipped. After trying 6 times over 2 days I called a mobile no. contained in an email and was told that if they were busy the phone would ring out and they do not get notification of my call. In the meantime they are sat on my money. I’ve requested a refund which I have been told will be actioned today. Time will tell but no further interest in ordering from this company
1 comment
Scott B.Outback Equipment
Hi Chris,
We apologise that you felt the ordering process did not go smoothly for you. ... Read more
We did call and email you for confirmation - due to the amount spent on your credit card as per our policy - the same afternoon you placed your order and then when you got a hold of us first thing the following morning you cancelled your order. From the moment you placed your order, to the moment you cancelled, 5 business hours had lapsed. Our accounts department was informed the following day and as you said, the refund was actioned today. Based on the fact that you ordered 2.5 hours before close of business, your order would still only have started getting processed the following day due to the hundreds of other customers we serve in a day and the courier pick-up times we must work within. It seems we were always bound to fail in this scenario, but we thank you for your feedback. Best regards, The Outback Equipment TeamSimilar opinion? Write a review on ieatwords.com.au!
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De-flappers
The de-flappers fitted perfectly with the added curved awning support bar made the whole plan of stopping the awning from moving around in the wind, thanks again.
2 comments
Scott B.Outback Equipment
Hi Douglas,
Thanks a bunch for the positive review! Glad to hear the de-flappers and roof rafter are working a treat! ... Read more
Best regards, The Outback Equipment TeamGlad to help out .
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Great product - great service
Very helpful customer service after ordering the wrong style car dash mat but was changed quickly before despatch. Delivery was quick. Extremely happy with product. Great quality.
1 comment
Scott B.Outback Equipment
Hi Jake,
Thanks for such a positive review. We're happy to hear it all worked out in the end. ... Read more
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ArgyBargyPerth
- 5 reviews
- 2 likes
- Verified customer
Does what it says on the packet
It does what it says on the packet, a functional dash mat that fits the proton jumbuck well. My only criticism is the holes around the delisted don't match perfectly..
1 comment
Scott B.Outback Equipment
Hi ArgyBargy,
Thanks for the constructive review. We'll be sure to pass on that point of information to the manufacturer. ... Read more
Best regards, The Outback Equipment TeamSimilar opinion? Write a review on ieatwords.com.au!
Great dash matt
This dash matt fitted perfectly and is finnished off very well, looks great and does the job very well that it was intended for.
1 comment
Scott B.Outback Equipment
Hi Jobbo,
Thanks a bunch for the great review. Glad to hear the dashmat is serving you well. ... Read more
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TymonIllawarra, NSW
- 3 reviews
- Verified customer
Deliberately wasting my time and lied to
Bought a Maxxair fan. 500+ dollars disappears from the card instantly. Wait. Two weeks. Nothing. Call up and was told a blatant lie of the following " yeah ah we haven't sent out your item because you are a new customer and we are worried about fraud and we just need to double check your details".
Me: I'm fraudulent?! You take my money two weeks ago without any correspondence.
Outback: I'll express post it for you
Three weeks later
Still no fan. Call up again and was told that their supplier has a back order, and it will be in tomorrow.
Me: refund me immediately and I'll take my business to somewhere not run by monkeys
Yet to see refund.
1 comment
Scott B.Outback Equipment
Hi Tymon,
We're sorry to hear your experience with Outback Equipment was less than ideal. ... Read more
We do perform fraud checks with customers who spend a certain amount with their credit cards through our website. This is because online retailers have been targeted by groups using stolen credit card details who then get items sent to different/fake addresses. By the time the error is discovered, the item has already been sent but the money must be returned to the credit card holder which leaves the retailer out of pocket. We did email you for confirmation, but it seems your details were then overlooked for a follow-up phone call which explains the initial delay and for which we are very sorry. Due to the same misplacement of processes, the fan missed getting ordered for you and we completely admit fault to that and apologise for the sizable inconvenience. By way of reparation we did provide you a $50 store credit and refunded you the full cost of the fan on the 13th of August - of which we have transaction records. If you are actually yet to see this refund you should contact your credit card provider immediately. Again, many apologies for the oversights on our behalf. We are working hard to ensure mistakes like these do not occur in future. Best regards, The Outback Equipment TeamSimilar opinion? Write a review on ieatwords.com.au!
Quality product
Ordered a molded dashmat online as unable to find particular vehicle version in auto stores. Arrived as expected and fit perfectly. Thank you.
1 comment
Scott B.Outback Equipment
Hi Marie,
We're glad to hear you were able to find your dashmat with us and that it fit so well. Thanks for the positive review! ... Read more
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BobCOWRA NSW 2794
Excellent Service - ThankYou
"Excellent service, quick delivery. Definitely recommend. Thank you. Regards Bob"
I purchased a duplicate order for my Son's vehicles. Thanks again.
1 comment
Scott B.Outback Equipment
Hi Bob,
Thank you for the glowing recommendation! We're happy to hear you had a great experience with us. ... Read more
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Bev
- 2 reviews
- Verified customer
RV Water Tanks
We are interconnecting the 6 tanks we purchased, and they will be perfect for the area we are installing them into. Exactly what we wanted, and appreciated the prompt shipping, with all arriving in good order. Thank you
1 comment
Scott B.Outback Equipment
Hi Bev,
We're happy to hear that the tanks are just the right fit. Thank you for the excellent review. ... Read more
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- Verified customer
Fantastic product.
Great value and quality, fast delivery. Perfect for the project that I had in mind. I would recommend this store to others.
1 comment
Scott B.Outback Equipment
Hi J.J.,
We're glad we could be of service to you. Thanks heaps for the positive recommendation. ... Read more
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- Verified customer
Fantastic company!
"Brilliant product, well made. All instructions were in perfect english. Came with template and all fittings. TJM didn't have any problems installing the snorkel, considering they don't like to install products bought off eBay. Usually inferior cheap products with no templates or templates that don't align correctly! No hassles,Delivered promptly.."
1 comment
Scott B.Outback Equipment
Hi Don,
We're stoked to hear that you manged to get the snorkel installed with such ease.Thanks for the great review! ... Read more
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rabiesadelaide
- 2 reviews
Just what i needed
"i found these levelers to be of high quality and they work well the deliver was fast no problems will buy from them again."
1 comment
Scott B.Outback Equipment
Hi Rabies,
Thanks for the positive review. It's great to hear the levellers are working out well. We look forward to hopefully being of service to you again. ... Read more
Best regards, The Outback Equipment TeamSimilar opinion? Write a review on ieatwords.com.au!
Sal.Sydney
Great step
Very pleased. Nice strong step that is easy to use. Folding and unfolding are not hard to do. Suits older persons too.
1 comment
Scott B.Outback Equipment
Hi Sal,
Glad to hear the step is working a treat. Thanks for the review! ... Read more
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ron.s
- 2 reviews
- 2 likes
nissan patrol bash plate
it is hard to believe the quality for the price of this item ..fitted to patrol without any mucking around ...good product for price ...big 4x4 trip coming will test it ..delivery and communication smack on ..will purchase from this company again without any hesitation..
1 comment
Scott B.Outback Equipment
Hi Ron,
Thanks for the great review. We're glad you had a positive experience with us and look forward to hopefully being of service to you again in future. Enjoy the big trip!! ... Read more
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- Verified customer
Great people
Great product and quality, the Mrs is happy fits well for our camper van project
Another happy camper
Would recommend and buy from them again in future
1 comment
Scott B.Outback Equipment
Hi Jai,
Thanks for such a great review. We're happy that the Mrs is happy! We look forward to hopefully being of service to you again. ... Read more
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clarkeyjlogan
- Verified customer
smev 2 burner stove
Can not fault this stove, price was more then competitive ( camec was way dearer ) delivery was unreal ( ordered Monday delivered Tuesday ) so can highly recommenced Outback Equipment as a supplier.."
1 comment
Scott B.Outback Equipment
Hi Clarkeyj!
Thanks for the fantastic review! We're stoked you had a such a positive experience with us. The Smev is a nifty little stove. We hope it keeps serving you for a long time to come. ... Read more
Best regards, The Outback Equipment TeamSimilar opinion? Write a review on ieatwords.com.au!
17ft Carefree Caravan Awning
I purchased the 17ft Carefree caravan awning to replace my existing one on the van that was damaged. I found the product was delivered in packaging with the utmost care, the product very easy to install with two people and the guys at Outback Equipment fantastic to deal with. I would shop here again.
1 comment
Scott B.Outback Equipment
Hi Alistair,
Thanks for the positive review! It's great to hear that replacing your caravan awning went so smoothly. We hope this one lasts a long time. ... Read more
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Banga
- 2 reviews
Great
Really great so easy to install, anyone can do it. Recommend to anyone towing a caravan. No bulky mirror extensions
1 comment
Scott B.Outback Equipment
Hi Banga,
Thanks for the recommendation! Glad the install went so well. Hope we can be of service to you again in the future. ... Read more
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Questions & Answers
Ivanasked
Interested in towing mirrors for my Isuzu D-max, any reviews? thanks
2 answers
Hi Ivan,
I tow with a Mazda BT50 and my van is 2.5m wide. Initially I purchased the Milenco removable tow mirrors they were ok but not legal because you need to see down along the side of your van to be legal, and they shake and a pain to take on and off. I then purchased the quality Clearview towing mirrors, they are fantastic not that hard to install, they replace your original mirrors and don’t shake they are adjustable electronically and extend out so you can clearly see down the side of your van and clearly see trucks approaching etc. A tip - you can go onto Clearview website and purchase pre loved mirrors to suite your model much cheaper, which is what I did. You just need to check the website everyday they sell quick.
Great answer thanks .
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Scott B.Outback Equipment
Hi Phil,
Thanks for the positive review! Best of luck with the caravanning adventures and let us know if we can be of any assistance to you again. ... Read more
Best regards, The Outback Equipment Team