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Happy customer
Purchased the 16ft trampoline for our kids for Christmas. It arrived promptly & well packaged. Great that the ladder comes standard. We found that the instructions on the website were better than the ones that came in the box! Kids and parents alike are very happy with our purchase! Would recommend to family & friends!
1 comment
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Thanks
Emails prior to purchase were answered and informative.Delivery of the trampoline was as promised - very quick. The trampoline is great. Kids love the numbers. A recommendation would be two clips per pole. Clips attach pole to trampoline leg. It is not essential but I think it might prolong the life of the net system. i would use this company again.
1 comment
OZ T.Oz Trampolines
Thank you Diane for the review. Happy Jumping.
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Warning about wind!!
We bought our 16 foot trampoline for our 5 kids at Christmas and by feb it had all ready been blown over by wind. We then went on holiday and returned to find it had been lifted up and dumped ontop of a tree by wind and I'm talking a massive tree to which it took 5 guys and a car to remove. It is now destroyed as it is bend in half and no longer safe for the kids to use. The trampolines should come with anchors that anchor into the ground or at least come with a warning that this is possible. This is not our first trampoline but it's the first one that we have ever had a problem with and now I have 5 extremely upset children and no spare $$$ to buy a new one.
Delivery was great everything supplied
No warnings about wind! No anchors.
4 comments
OZ T.Oz Trampolines
Hi thanks for your comment regarding your trampoline, we have been trying to match your email against our records but are unable to. The reason for this is that all our trampolines come with anchor k... Read more
its as standard. It is our policy that you should never have to purchase anything extra top safely use our trampolines, this includes ladders and anchor kits. We would appreciate if you are able to contact us to see if the purchase was made through us. If it was and no anchor kits were supplied we would take full responsibility and supply you with a new trampoline. Please call us on 1300 393 004
ok so after I rang and spoke to Suzie today - who was very helpful- all pieces which had been damaged are being replaced. My kids are all very excited. we will not only be using the anchor kit but wil... Read more
l also make sure we add some extra weight to prevent it happening again. Thankyou again you have made 5children very happy. It was also a santa present so he is now off the hook too lol :-)This is a great outcome - well done on great customer service Oz Trampolines. I was trawling the reviews to find the best company to purchase from and the service you have provided to Barossa has sold... Read more
me. We'll be purchasing from Oz Trampolines for sure!Similar opinion? Write a review on ieatwords.com.au!
Find out how Oz Trampolines Summit Round 16ft compares to other Trampolines
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Great trampoline
Great trampoline and the kids love it. It was a christmas present and only took a couple of hours to set up. It is larger than what we thought and lots of kids can go on at once. I would have to say that it is a high quality trampoline.
size, easy to set up
maybe it could be a little more bouncy
1 comment
OZ T.Oz Trampolines
Thank you Sandy for your review. Keep jumping.
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KimSeaham, NSW
Oz Trampolines 16ft Round
Fantastic trampoline. The kids love it. It is large enough for a few of them to be on together. The nets make it safe and add to the fun when they turn it into a bouncing ball pit! Researched beforehand and Oz Trampolines got the best reviews. Delivery was speedy, setup was uncomplicated. Would highly recommend for any family.
Size is great for a few kids at once - and that is what the kids want, to be able to have fun with a friend.
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Great quality and customer service
Fabulous trampoline. Great quality & the size is perfect! We can fit our kids and their cousins on it at the same time. We talked to them on the phone before we purchased & their customer service was really helpful in tailoring the trampoline to what we wanted and providing the best price.
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These guys know customer service.
We have now had our trampoline for over a year. It has been the best present for our 12 year old. He, and his mates, have certainly given it a hard time over the year. Not surprisingly some parts didn't last the distance. So I went back the Oz Trampolines with some trepidation expecting a big bill. Not only were they pleasant to deal with they were prompt in all their responses. They asked for some photos to check the damage and then said all would be covered by their warranty. I was totally blown away. It gets better as we live in Melbo...Read more
urne and they are in Brisbane and the parts were delivered within a couple of days of them saying "No worries – will be leaving the warehouse this afternoon". These guys could teach a heap of very big companies what customer service means! On the "bounce" issue, my son does trampoline for a sport at Monash Uni, and albeit the bounce is never going to be good on a home unit, he gets some pretty impressive "air" on his Oz Tramplines 16ft one. Great product, super fast delivery, superior warranty, Amazing customer serviceSimilar opinion? Write a review on ieatwords.com.au!
RobynGold Coast
AWESOME - DAUGHTER TOTALLY LOVES IT!!!
It took my husband until our daughter was 10 to allow her to have a trampoline, after months of researching we decided that Oz Trampoline offered the best product and backup service. Well the trampoline is fantastic and as my daughter is a cheerleader, the 16ft was the way to go. She is forever out there tumbling and practicing her flips and when her friends are over, having four girls on there is no problem. We are so happy with the super fast delivery and fool proof instructions to erect the trampoline. This trampoline is made of the best...Read more
materials and holds up well in all conditions, Queensland's hot weather is no problem and the service from Oz Trampolines is second to none - friendly and nothing is too much trouble. We have had the trampoline for 6 months now and it is perfect, plenty of bounce, still in immaculate condition and all my daughter wants is a tent to go over the top!!! Thanks goodness Oz Trampolines sells them too. I highly recommend this trampoline, you won't be disappointed. The size, the safety features, the quality of the materials used. Not a thing!!!Similar opinion? Write a review on ieatwords.com.au!
Kirstie BrittenBargo, New South Wales
- 2 reviews
Very happy! Quick delivery, easy installation!
Before buying I read reviews and I was worried this trampoline was not going to have enough "bounce" as suggested by two other people. On the contrary it has plenty of bounce and I do not regret my decision.
This trampoline was delivered in days and was easy to put together. I would recommend OZ trampolines to other people.
fast delivery, easy to put together, plenty of bounce.
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Find out how Oz Trampolines Summit Round 16ft compares to other Trampolines
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TammySydney
- 4 reviews
- 4 likes
Happy allround
We were really happy with the service on the phone and it came in a few days. Took about 3 hours to assemble and my husband found it wasn't difficult. The kids absolutely love it. The find out bouncy enough and being so big all our kids can jump on it as well as all the neighbours kids and we frequently have 6 kids all playing various games around it. We were having trouble getting the kids outside but now they're outside on it all the time. The quality seems good, and cant fault it although we've only had it for 6 months. Overall, very happy and would recommend.
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Jodie GillMedowie, New South Wales
Oz Trampolines 16Ft Round
Service was pleasant. Delivery prompt. All pieces accounted for. Product quality seems commendable although it is still early days (5 months old).
We wanted the 14ft trampoline but there was no stock in time for Christmas, so we bought the 16 ft. The kids are disappointed that it is not as "bouncy" as they would like. They are comparing it to a Spring Free trampoline owned by their cousins. I believe the "bounciness" is affected by the size which makes me feel disappointed that we weren't able to get the 14 ft. We were tossing up between Oz Trampolines and Vuly who did have a 14ft in stock. Kind of wishing we went with them.
Service
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MarkCanberra
- 2 reviews
Good product. Good service.
We've had the trampoline for 4 months, so still early days, but everything has been great so far. Delivery was as promised, everything there and all went together fine and seems well made. It's pretty big and the kids love it.
I would happily recommend these based on my experience so far.
It's big, good quality and good value
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LizWithcott
Go big for the whole family!!
We bought the pink 16ft trampoline and we all love it. There is room for everyone, and my daughters enjoy making games with the numbers on the mat. We originally planned to get the 12 ft with the tent, but were not organised enough leading up to Christmas so had to go for the larger size. The staff I spoke to were fantastic help and would have got us the 12ft if they could have- but we are glad they recommended the larger size because it is perfect for us!! Delivery was prompt and it was easy to put together. We have only had great experiences with the company and the trampoline itself.
Big, great quality, prompt delivery and great customer service
So big it can be tricky to move
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Terry RaynerNowra
- 2 reviews
Very Satisfied
The tramoline came very quickly and met our expectation in every regard. It was exactly what we wanted. My children (aged between 11 and 13) managed to put it up themselves, with a little help from me to attach some of the springs. The children love it and it's been used constantly since it arrrived.
Ease of construction, timely delivery, great size for our four children.
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Love It!!
We all love this trampoline. Mum and Dad can join in the fun too. Its very high quality trampoline, the numbers/colours/shapes on the mat add extra fun and learning. Bought a pink one as we have two girls, the kids love it, spend a lot of time on this trampoline. Had some bad wind not long ago....it didn't move at all!
very strong, fantastic quality, great price! Numbers/colours/shapes a great addition!
little bit heavy to move for mowing :-)
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Find out how Oz Trampolines Summit Round 16ft compares to other Trampolines
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The best children's toy!
My children love the trampoline. It is awesome. It is my children's most used toy. It is the highest quality and durability. This trampoline is massive - so big my children rarely crash into each other. The trampoline is very safe. The safety net surrounding it is very sturdy. The ladder is great. Ordering was easy. Delivery was great. I am very happy with my trampoline from Oz Trampolines.
Top quality, great safety features, value for money
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JacCoffs harbour
No bounce
Product arrived on time, quality is fine. Unfortunately it has very little bounce.
Less than half the bounce of the last trampoline. Our 6 year old doesn't use it much as
is such an effort to get any height. I have tried it to check and she
Is quiet right- no bounce. Very disappointed.
Quality was ok
Not bouncy- huge effort to get air
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Great Trampoline and great customer service!
Very Happy with the trampoline, easier to put together and great customer service. The side mats are much more resilient than previous models. However, elastic straps that hold side mats underneath have already broken, meaning mats become loose. Also, basketball ring attachment is difficult to fit. I could only get one bolt on around the pole. Overall though, the kids love it and that is the main test!
Great customer service, trampoline easy to assemble, side mats better quality than previous models
Elastic straps that hold side mats on and basketball ring attachment difficult to attach
3 comments
OZ T.Oz Trampolines
Hi Rob - if you'd like to send us an email with a photo that shows the problem with the safety pads, we'll work out a solution for you.
Sure. Will do. What is your email address?
OZ T.Oz Trampolines
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Paul & PaulGeelong
If you have the space go BIG!
Bigger the better which is great when lots of kids come around. We have had ours for 15 months now with no issues, no fading, no cracking of the padding, even the surrounding net isn’t sagging. Have to say this one is much better than our previous 14ft Action Tramp….
Easy to setup, particularly the net which can be a real pain.
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Excellent Product
We bought the tramp for my son for his 4th birthday and Christmas. He has been taking lessons and I wanted something that was big and would last. He thinks it is wonderful and has a great time on it. The customer service was excellent. It arrived in time. The only difference from the description was the amount of time it took to put together which was a lot longer than stated. We recently had strong winds which flipped it over but it is still functional and the main frame is only slightly bent. (The posts for the netting are bent.)
I l...Read more
ooked around at a lot of different ones and this was one of the best witgh its features and shipping. Excellent customer service For me the bed is quite hard but I'm used to the yellow mat action trampolinesSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Philasked
My trampoline has 180mm springs will these suit if I buy an oz trampoline mat?
No answers
Emma masked
Hi I'm interested in purchasing the 16ft round trampoline . I'm in wa. Have u got them in Stock and how long is delivery? On the 16ft trampoline do u get the cover that goes over the top . Thanks emma
1 answer
OZ T.Oz Trampolines
Hi, Yes we have 16ft in stock. Delivery time is approx 5 working days but if you are more regional WA, it could take a little longer - up to 2 weeks. There is no cover for the 16ft with current design, but in Feb 2016 we will be bringing out a new model roof which should cater to the 16ft range too.
How much is it? Are you in Brisbane? Pick up ok?
1 answer
OZ T.Oz Trampolines
Hi - here is a link to our great range of Oz trampolines for you with prices listed. http://www.oztrampolines.com.au/trampolines-size.asp Pick up is welcome from our Warehouse/Show room in Breakwater, Geelong. Vic
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OZ T.Oz Trampolines
Thank you for your review. We hope the family are still enjoying the trampoline. Happy jumping.