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12 questions from our users
Dannyasked
My backyard has a slight slope.
Do your trampolines come with stabiliser kits?
1 answer
OZ T.Oz Trampolines
no they don't you may have to build up the yard where the legs will sit to provide the even surface
Rajesh K.asked
When we say 6ft or 8ft or 10ft, is it the height or the diameter?
2 answers
It is the diameter. I would suggest going for a 12 ft as big kids or adults can use as well.
OZ T.Oz Trampolines
the measurement given is the diameter across the frame not the height, please call if you would like all height measurements as it does differ slightly as the trampoline sizes get larger
Theresaasked
Hi, we purchased an 8ft round Oz Trampoline in January 2016. Over the last year the zip has slowly deteriorated to the point now that all the teeth have fallen off, and the material holding the clips has also given way. I assumed we were out of warranty and ordered a new safety net last week, but now reading the comments above think perhaps not? so my two questions are:
1. Is there warranty still applied to our safety net - especially now that we've gone and purchased another one
2. I'm unsure if we have set the 'tunnel entrance' up correctly on the new net - I've searched your site and cant find specific directions/pictures regarding this. Can you point me in the right direction?
We do love our trampoline and apart from the closure issue its been fantastic!
thanks
Theresa
1 answer
OZ T.Oz Trampolines
Hi thanks for the questions, we have a 2 year warranty on our products and to claim you need to email us photos so we can view the issue. As I am unsure of your purchase details if you can email us at [email protected] we can send you out the instructions for the net.
Thanks
Oz Trampolines
Mickdomasked
Looking at purchasing an 8ff round with upgraded springs and jet sprays. What is estimated deliver time to 4208 and can I get package dimensions as we need to hide until Christmas.
Many thanks
1 answer
OZ T.Oz Trampolines
Hi, Transit time is approximately 2-3 working days. The boxes are no longer than 1.3m long. Quite well flat packed, no higher than 30cm and 40cm wide.
Michelleasked
Purchasing for my grand baby she will be one but mum and dad would be on with her until she is a little older size is not a concern as large yard. I have heard that lots of trampolines with large weight capacity unsuitable for small children. which of you trampolines would you suggest?
1 answer
OZ T.Oz Trampolines
Hi,
We recommend starting at a 10ft trampoline as this will allow mum and dad to be on the trampoline with their child (200kg weight capacity). And this is a great size for a toddler to grow in to and get plenty of use out of. Anything larger is a bonus for more space and logevity of use, but the 10ft would be more than suitable for at least 7-10 years.
Weber Newbieasked
When you quote Minimum Space Needed 345cm does that include clearance from actual trampoline?
1 answer
OZ T.Oz Trampolines
yes
l writingasked
Is this suitable for two 4 year olds at a time? We are restricted to the 8 foot because of the size of our backyard.
4 answers
OZ T.Oz Trampolines
Hi an 8ft trampoline is suitable for smaller children like yours and would provide many many hours of fun and laughter for all the family
Our four kids have great fun in our 12fter so i would think the 8 fter should be good for two :-)
My 2 1/2 year old grandson has a great time on his 10 foot. Great for co-0ordination. My other three grandsons have the 12 foot and all play together. Great buy for any age.
Kerryasked
is this suitable for a 12 to 13 year old?
2 answers
OZ T.Oz Trampolines
Hi Kerry - yes, in terms of weight capacity it takes up to 140kg comfortably. It is a smaller trampoline, with a great bounce. If your child was wanting to get adventurous and attempts flips and acrobatic tricks you may like to think about something with a bit more surface area, if you have the room for it. It would be suitable for only one child at a time.
Hello Kerry
As per Oz Trampoline response you may want to look for next size up. We have the 8ft which is great for 3-9yr olds.
mandawiasked
I'm looking to buy replacement safety pads as the ones we currently have (pretty sure not from you) get water logged any time it rains and even a week since it last rained they leak water all over the trampoline so my daughter gets off soaked - which in turn leads to her not using it very often....how water proof/resistant are your safety pads? Thanks
1 answer
OZ T.Oz Trampolines
Hi and thank you for your email, Our Trampoline pads are a New Improved Design.
They are available in three colours, green, blue or pink and are 1 Piece 30mm thick closed cell EPE foam. (twice as thick than others on the market)
Encased by a 550gm PVC Cover that ties onto trampoline frame. (a much higher grade pvc which is why it has a glossy appearance)
Our Trampoline Pad is 30cms wide with a 10cm flap over PVC material to cover the frame
550g PVC Pad Cover - Thicker and Tougher and are
Water & UV Resistant with a 2 Year Warranty.
Will Fit ANY 6, 8, 10,12, 14 &16ft round trampoline.
Here is a video link regarding our pads for you to look at;
http://www.oztrampolines.com.au/videos.asp
If you do have a lot of rain in your area we also have weather covers available to cover and protect the mat and pads.
http://www.oztrampolines.com.au/products/58/180/Trampoline-cover-10ft
* please feel welcome to call us should you have any other questions. 1300 393 004
Annaasked
Can the 8 ft be used inside? we have a large kids room, but no backyard space.
2 answers
OZ T.Oz Trampolines
Hi it would depend on the ceiling height of the room and if there would be high enough that the children wouldn't hit their head while bouncing
I don’t see why not, it should fit under a normal roof, and kids would be very unlikely to jump higher than the netting.
Leonie12asked
We have a limited front yard of grass as high trees but have large gentle sloping concrete large area in backyard. Which is safer for a tramoline. Is an 8ft trampoline too small for a tenyear old and five year old to lay on. ? Thxs leonie
1 answer
OZ T.Oz Trampolines
Hi Leonie,
If your able to accommodate in size a 10ft I feel it would suit better, especially in the long run. Depending on how low the trees are at the front I would put it on the grass, rather than the concrete area.
Pi55asked
Hi there just wondering about spare parts? Are they readily available and at reasonable prices please? Any help much appreciated!
Thank you.
1 answer
OZ T.Oz Trampolines
Hi
thanks for your email, we carry all spare parts on all trampolines we sell - Prices vary depending on the part but for 8ft pads price is $95 and the nets are $85. We offer free delivery on all items and make the trampolines and parts to last longer than the average trampoline
Please feel free to call us on 1300 393 004 if you have any further questions
Regards
Oz Trampolines
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