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Oz Trampolines Summit Oval 8x12ft Questions & Answers
2 questions from our users
Christine Casked
Hi, I am very keen to buy one of your oval trampolines, however am put off by the numerous reviews that state clips, zips and matting have all broken really quickly. Have you or are you planning on doing anything to rectify these issues on new models, or if not, are replacements available free of charge when they break? I would be quite upset to spend over $700 on a trampoline if bits break this easily.
2 answers
OZ T.Oz Trampolines
Thanks for your email, we are constantly upgrading our trampolines to ensure they will last in the Australian conditions, this includes our new released 2018 model that has a tunnel entrance so we no longer need clips and zips that do perish in the Australian Sun. We also have long warranties to cover you for any incidents that may occur and will replace items by seeing a picture by email. Hope this helps in your decision
Oz Trampolines
Hi. Thank you for your reply. I have actually just ordered one of the 8x12ft models before receiving your reply. Please can I check - will this be the 2018 model, or should I put this order on hold and wait till the new ones are in stock? With the tunnel entrance instead of a zip, does this mean you can't close the net completely? I have a 12 month old who will likely crawl out of a tunnel....
Cecileasked
Hi... will you be releasing a shade cover for the oval trampolines? Looking at buying the 8x12ft. Thanks :)
1 answer
OZ T.Oz Trampolines
The new roof designs will be here in late September for the round frames. The oval rectangular roofs will be arriving sometime in 2018.
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