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KX-TG7892AZS (2 Handsets), KX-TG7893AZS (3 Handsets), KX-TG7893 (3 Handsets), KX-TG7892 (2 Handsets)25 questions from our users
Deniseasked
Just bought a KX-TG7892. I tried to listen to the answering machine and it told me to call my provider to get it set up. Still no help. Rang Panasonic and they said get the Voice Mail activation suspended. What do I do?
Denise
1 answer
I assume you have downloaded the detailed operations manual from Panasonic (https://www.panasonic.com/content/dam/Panasonic/support_manual/Cordless_Telephone/English_03-other/KX-TG7892_7893AZS.pdf). It has instructions on how to set up the answering service on the unit (page 55). You may have to ask your telephone service provider to set the number of rings (lots) before they terminate the call so that the call doesn't hang up before the answering machine answers.
Mark Facchiniasked
Just purchased the 7892 and would like to know if theres a Call Forward feature?
1 answer
For plain old telephone service (which is all this phone provides), Call forward is normally a function of of the telephone service provider. This is not an IP (or ethernet) phone.
Tina K.asked
Hello
One of the handset has a bell with a slash across it when the incoming call comes through . How do I remover that symbol do the phone rings .
3 answers
According to the user manual, "Temporary ringer off. While the unit is ringing for a call, you can turn the ringer off temporarily by pressing this symbol."
Which symbol?
Hello
the bell with a stroke over it is that the ringer is turned right down or turned off.
press menu
Go into initial settings scroll up or down then ringer volume turn it up via scrolling after turned up at any level other than all the way down then hit save
i hope this helps you
please add to this please so i know this was the fault
thank you
Graeme
Ross Pasked
How does one set up voicemail?
No answers
berensasked
Setting date and time. Where is the ok button?
2 answers
Hi
when you finish adjusting date and time you will see OK on the right bottom of screen.if you can't see it well you may need to adjust LCD adjust
you will find that in the initial setting settings scroll down 8 clicks.
when ever you need to adjust something you will always use the OK which is directly under the OK on the screen the very first press button top right beside the center 4 way wheel.
hope this answers all your queries.
Graeme
Thank you
Clemasked
When e\we have incoming calls they last for about three to four minutes and then the call drops out, can you help me with this problem,
2 answers
Hi Clem, I have never experienced that problem so don't know how to advise you.
OK But thank you for answering,
DavidHasked
which handset key act as the OK button
1 answer
Panasonic Australia C.Panasonic
Hi David, It is the button right underneath where the screen says ok
JoeHasked
How do i confirm having input the date time etc?
2 answers
I'm sorry but I can't help. I found the phone very hard to programme - complicated methodology and a poor manual - so I took it back and bought a Uniden.
HW.
Panasonic Australia C.Panasonic
Hi JoeH, please contact our customer service team on 132600.
Gailasked
Hello, I have just purchased the Panasonic KX TG7893 and for the life of me cannot see how to make when someone is calling me more than two rings. Please help. Gail
2 answers
I'm sorry, but I can't help you. The difficult "functionality" - or menu structure - and useless "Manual" were the main reasons why I returned the Panasonic and bought a Uniden.
Try calling Panasonic's "help" phone number in your country - they will be able to instruct you on how to do this.
HW
Thank you Howard, yes the manual is very difficult to understand. I had the Uniden and wasn't happy with it, crackled after five minutes of talking. I hope you have better luck than me..I will have to call the help line I think. Thank you for your input. Cheers Gail
Brendaasked
Purchased my Panasonic KX-TG7892 today and trying to enter date and time but having problems. Where on earth is the 'ok' button???
1 answer
Dear Brenda -
I returned the Panasonic and bought a Uniden for this very reason - the functionality is NOT intuitive (you can't work it out for yourself easily!!) and the manual, such as it is, is very hard to follow. Ring Panasonic's support number and they will tell you how to do it.
Hope this helps -
HW
Paulasked
How many individual incoming numbers can I bar. My old Panasonic as 30 and this is not enough any more.
1 answer
Blocking for 250 numbers and apparently phonebook can store 3000 numbers though I find that hard to believe and is either 3K characters or 300 entries?
Kay Wasked
Bought the phone to use as our landline when the NBN was connected. There is a voicemail notification on the screen which appeared a week ago and I cannot clear it. We do not have voicemail connected. How can I clear this message?
1 answer
You may already have an answer, but in case not - Check with your provider (e.g. Telstra) as my mother was switched to NBN and found that she had voicemail she didn't want (only knew because someone asked if she had received a message, which she hadn't). I called Telstra and they gave me a number for her to phone which disconnected it : #99# She said it worked and now receives all her messages on her home answering machine. This is Very annoying, being switched to voicemail this way. I have found that every time I change my phone plan I automatically get switched to voicemail which I don't want.
Shahabasked
Is this phone NBN compatible?
2 answers
Dont know
The Australian DECT frequency band is 1880MHz to 1900MHz so your Panasonic needs to be set for Australia if you have not done so already, DECT 6.0 is applicable to the USA only.
NBN compatibility is not relevant as such, Retail Service Provider (RSP) Gateway compatibility is what you are really concerned about. In the case of NBN FTTP/H (Fibre To The Premises or Home), NBN supply the Network Termination Device (NTD) and it does not have an in-built DECT transceiver but instead has two telephone ports (UNI-V) where you would plug the Panasonic base station into. In the case of NBN FTTN, FTTDp and HFC it is the responsibility of the NBN RSP to provide a suitable Gateway device, some Gateway devices have in-built DECT transceivers so it is possible to "Pair" several DECT handsets to the RSP supplied Gateway and not have to plug the DECT base station into the phone port, typically the RSP Gateway supports DECT CAT iq 2.0 profile. Alternatively just plug your base station into the Gateway analogue phone port.
harwayharryasked
Does the answering machine record messages from cell phones or only landline?
1 answer
I dont know . I have a hearing device connected to the base unit which prohibits connection of my cell phone .
Noel
Astroasked
Panasonic Cordless Phones KX-TG7893AZS. Can I connect the answering service base unit to an external speaker to increase the volume?.
1 answer
I dont know the answer. I have enough hearing in one ear to get by with the speaker phone. If you find out you can connect to an external speaker I would appreciate if you would let me know .
Noel
Caralasked
How to setup to have a different ringtone to identify contacts in a group
Peteasked
What batteries do the handsets need? AA or AAA batteries or does it need a specific Panasonic battery?
Josie Gasked
Just wanting to know if the extra handset need to be connected to a telephone line as well as a power outlet
RoBoasked
Can I use two Base sets. one connected to the NBN modem and the other in a different room and used as a handset with access to the base facilities (Large print phone book etc)?
Ross
2 answers
Yes it comes with 2 seperate hand sets that can be used in seperate rooms to the base set
i.e. 3 X handsets in separate rooms.
Please people read the questions asked - i.e. the question was about a second BASE SET - not handset
I was wanting to know this as well, so does anybody know if a second BASS SET can be used
Cherylasked
How do I enter an overseas mobile number into the phonebook? There is no + symbol.
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