Reviewer Photos & Videos
Great service and so easy to change providers
I’m glad I changed to Pennytel, great customer service and fantastic value for money . Now realize I was being overcharged for years by the opposition. Great work Pennytel Team. Thank you
Changing over to Pennytell was quick, easy and painless,. I am more than happy with the coverage, the data speed is not a concern to me as i am not into social media or such. All good, a very happy customer.
Such a good idea to change providers
I am a new customer of Pennytel. It is an excellent service. The coverage has not dropped out. It is about 75% cheaper than Telstra and I've yet to fully use my monthly limit (I was always going over with Telstra). One of the best decisions I've ever made.
Great products !!
I have now had pennytel for around 4 months after switching from Telstra and still everything is working fine. You are the first company that sends out a "thank you " for payment of the monthly account AAA+++ on that !!. If anything i would like a little bit more internet capacity, I'm currently on your highest level ( 20 Gb's ) and maybe 30 would be better, i just have to watch my usage.
Could be better signal only 2 bars in regional area
Very good service, is reliable however disappointing as only 2 bars and using Telstra lines I expected better.
Would like access to 1900 numbers for competitions, no real issues or dropouts that I’ve experienced
The reviewer stated that an incentive was offered for this review
I switched from Telstra because it was simply too expensive for my needs. Pennytel service provides more for less plus it was a simple process to speak to a person, rather than an annoying robot
Great value and coverage. Found a plan here that others could not match.
Have yet to experience a drop out. Now that my nbn is down I rely on my phone more and it is up to the job of browsing at acceptable speeds.
Great value, great service
Well, I was hesitant to start with to join. After all the price seemed too good to be true. After fact finding (great customer service) I decided to give Pennytel a go. Awesome. I am so happy I did. As long as they keep up good service (technical and personal), I give thumbs up.
Network coverage has been great with only a momentary dropout in the high hills. Data download speeds more than adequate. Thank you for the always prompt, polite and professional people at Pennytel when speaking on the phone.
Couldn't be happier since switching all of our mobile services to Pennytel
Network coverage is every bit as good as Telstra. No coverage or dropout issues.
I have found the Data download speeds to be perfectly adequate (again every bit as good as Telstra)
And the bonus is I am saving over $1,300 a year compared to my previous provider (Telstra).
Since switching to Pennytel I have saved money and now have better coverage. It’s a great low cost service - I went from paying $40 to $24.99 a month and getting better coverage.
Coverage is very good No dropouts, no problems and good to know you keep in touch with your customers Thank-you .Very hard to believe that we are getting better deals than we did with another company and first class service
This is a VERY good service, plenty of coverage, no dropouts etc. I don't need a lot of data so this is PERFECT for me. I went from paying $39 a month(Telstra) to paying just $11 a month. If you don't need a lot of data this is perfect.
no idea about network coverage and dropouts as i only have a 4G flip phone and just use it for emergencies,so that is all i have to say on this topic!
Excellent service from both the Phone reception and customer service.My phone works in more places then it ever did.
My Data speeds are excellent for what I use my phone for and the network coverage is awesome making my phone work in more places then it ever did with my former service provider, eg like shoping centers and underground carparks and remote rural areas. Never had a dropout yet. Very happy customer.
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Questions & Answers
why can't I receive sms from uzbekistan?I can send with no problems and can receive sms on telstra but not pennytel.
can i cancel my order
Can I cancel or return my order/delivery?
You can cancel your order as long as you do this prior to receiving or activating your SIM. If you wish to cancel your service after you have activated the SIM you will not receive any credits and there are no termination fees.
To cancel your Pennytel order or return your unwanted SIM card, please contact our Accounts team on 1300 232 888.
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