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- 7 reviews
Waste of Money
They never provided the 2MB of data as promised in our plan, and even went so far as to brick our phone when we reached 1MB of data (so we could not even use the phone credit we had already paid for). Total waste of money and no customer service at all.
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JohnCMBrisbane
- 2 reviews
- Verified customer
The Absolute Best
Great company, great products, great prices and the best phone support I've ever experienced. Nine of our family and friends have moved to C Mobile and all love C Mobile.
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- Verified customer
Excellent company
Excellent company and great plan. It's cheap, the customer service team are awesome (never on hold). Highly recommend (and I do to all my friends). Great coverage. No issues. Also, C-mobile value customer loyalty and reward you. What's not to love?
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Review collected in partnership with C Mobile
Dave 82316Central Queensland, QLD
- 5 reviews
WHAT A REFRESHING CHANGE
Unfortunately I changed to Southern Phone Orange 3 days ago due to loss of Optus Network in my area. After signing up I requested International Roaming to find by my surprise you forfeit your data allowance. See reviews under Southern Phone.
Anyway I called CMobile, NO 1.5 hour wait like with Southern, 3rd ring. He advised me no issues with International Roaming, No forfeiture of plan data, can even use data overseas if you can afford it. What a refreshing change.
Instead of a company and its people deliberately trying to make things hard....Read more
CMobile appear to go out of there way to be helpful and make things easier. As such I have now signed up with C Mobile for my 3 sims Blue. Walking away from Southern after 3 days, with Ombudsman, ACCC and lawsuit to follow. Highly recommend you take a look at their plans and compare the reviews of both C Mobile and Southern, you will not be disappointed.Similar opinion? Write a review on ieatwords.com.au!
Ric S.Perth, WA
- Verified customer
Excellent Service
Always easy to contact and talk with. Always willing to help.
I have a "Blue" account and the coverage, connectivity and quality is always excellent.
They have a variety of plans to suit all budgets and are always happy to either upgrade or downgrade plans to meet your current needs.
I highly recommend this company to anyone who wants true value for their dollar and also wants to be valued as a customer.
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Review collected in partnership with C Mobile
Best mobile plan available !!!!!!
This is the best mobile plan I have ever had. It's so inexpensive but gives me loads of talk/text and I get much better coverage and reception than my previous "Big Name" provider.
I wish more people of my age (71) knew about it as it's perfect.
I havn't had a single problem in two years !!!!!
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- Verified customer
AS you go Red plan works ok for me
The as you go red plan suits my situation fine. Coverage is Vodaphone, so probably not as good as Telstra, but I hardly go bush anymore. I rarely use data
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Review collected in partnership with C Mobile
electroboySouth East Queensland, QLD
- 6 reviews
- 9 likes
Excellent service, Value for money provider
Just signed up my mother for a new service after she was getting the run around by a optus store. it was an easy process to sign her up online with the sim arriving a few days later. Great work Guys many thanks as now i don't have to hear about optus not working.
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ozCPAQueensland, 4020
- 7 reviews
- 9 likes
You Cannot Go Wrong With C Mobile (FABULOUS SERVICE)
Since moving over to C Mobile a few years ago, I have found their service THE BEST in the industry. They offer very reasonably priced phone and data plans with a choice (by the customer) of using either Telstra or Vodafone. Their plans are post-paid and do not require the customer to enter into a long-term contract,,, plans can be swapped or cancelled on a month-to-month basis. And in the very rare event that an issue needs to be discussed, their Customer Service team is based in AUSTRALIA; with very customer-focused Australian representatives. In my opinion, you just cannot go wrong with C Mobile. I would recommend them without any hesitation whatsoever!
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Brian HowardSydney, NSW
Robust, Reliable Great Aussie Service and Inexpensive!
I've been with C Mobile for just on 12 months and was previously with Vodafone. I'm now using the same network but at less than a THIRD(!) the price. The Aussie based service is at least as good and as responsive as Vodafone, which was good itself. The transition over and keeping my number was smooth as I could ask for. I can highly recommend C Mobile.
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JRGreater Melbourne (Metropolitan), VIC
- 4 reviews
- 1 like
Outstanding customer service sets C mobile apart.
Outstanding customer service sets C mobile apart from other phone providers. Adjustments to plans are made.quickly and efficiently. To C mobile I'm an individual, not just another customer. I'm using their blue plan for excellent coverage.
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DVN
- 2 reviews
- 1 like
Happy with the prising, coverage and support
Joined CMobile in 2016. Didn't have huge issues since when.
Great network coverage (especially after we moved to blue plan - Telstra network).
Support is good and quick with response (via email).
Strongly recommend!
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Great service
Cheap plan
Really great service
whenever I call with any issue (most being my own fault) it is always resolved with a quick friendly call. They even called me to upgrade my plan for no extra charge
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WoodpusherNorth Western Region, NSW
- Verified customer
Customer Service Less Than Good
C-mobile did not advise me as existing customer that it had new plans with price reductions. Tried telephoning their "help desk", and it rang out. Tried again later in the week, and was contacted to a non-English speaking service officer. When I ported to a better value alternate supplier using the Telstra network, they continued to bill me. Their accounting system did know I ported my number elsewhere. Not a seamless port. Telephoned and got through to a service officer eventually who arrange for a system credit to be applied to a bill I received for a period after I ported my telephone number away from Cmobile. Customer service less than satisfactory
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Review collected in partnership with C Mobile
DuncanSydney, NSW
- 2 reviews
- Verified customer
Great service
Great service at a competitive price. Coverage is very good. Support is excellent; when I need help there is always a real person the answers the phone with no waiting time. Very happy with the service
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Review collected in partnership with C Mobile
Dodge_Charger
- 2 reviews
- Verified customer
Highly recommended
Offers very reasonable PAYG rates on a plan for the low call user. Would suit retirees.
Using the Vodafone network, the coverage is fine for our daily use. Can also choose to use Telstra for a slightly higher rate.
Great service when I mislaid the tiny nano SIM card.
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Review collected in partnership with C Mobile
Brian PiperSydney Surrounds, NSW
- Verified customer
Finally, a customer focused supplier
The product is good (Telstra's coverage) but the customer service is superb - you can call, get the phone answered, understand the person AND be understood, get clear and concise response. I have multiple accounts through this provider and thoroughly recommend them.
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Review collected in partnership with C Mobile
- Verified customer
Online speed, connectivity, good as per my contract (RED); monthly report woeful
The statement I receive each month is all but unintelligable regarding my usage patterns to date, ie its purely a reproduced billing statement, period! Might as well just inform me by email when my contract is about to expire, so I can top up then.
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Review collected in partnership with C Mobile
angieggSouth East Queensland, QLD
- 2 reviews
- Verified customer
Adequate service at a good price.
Network coverage is excellent. No issues encountered and no dropouts. Coverage has been available in city, rural Queensland areas and northern NSW.
Data download is fast. Have had no lag time.
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Review collected in partnership with C Mobile
- Verified customer
Happy with C Mobile service.
We are happy with all aspects of this mobile phone service provider. Their billings costs are very reasonable and they are easily contactable and easy to deal with if you need to query anything.
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Review collected in partnership with C Mobile
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Questions & Answers
Lammyasked
Do you have a human Customer service number to call ?
Carl A Masked
I recently changed provider from Vodafone to cmobile (Telstra) sim but am unable to receive reception where I live in Red Hill Victoria. I notice that cmobile also offers Vodafone service. How do I change from my current sim?
Additionally, members of my family also fail to receive service from both Optus as well as Telstra and service from both is not available in my area. Carl Marshall
No answers
Amelia C.asked
Can you phone internationally for free with C Mobile ?
I don't think Circles.Life offers free international phone calls.
Can I keep my current Vodafone post-paid number with C Mobile ?
2 answers
As far as I know, when I asked C Mobile (who are actually in Australia, so do speak real English!), you can choose Vodaphone or Telstra as the carrier of your particular service, so you get whatever those carriers provide. C Mobile suggest it is cheaper to get a foreign card when you go overseas as a best option for international travel. As to calling overseas from here, I don't do it, but the C Mobile help desk people have been very good to deal with, so just give them a call. They have a web site. Cheers DC
Will do so thanks DC. Interesting that C Mobile gives you the choice of either Vodafone or Telstra.
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