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Andy BGreater Melbourne (Inner), VIC
- 4 reviews
- Verified purchase
This product needs to be significantly improved
I was so looking forward to use this steamer.
Unfortunately when hot the hose becomes very weak and keeps bending blocking the steam and causing a significant drip on the garment to the extent that the garment needs ironing to dry.
The stand for the wand is not designed well the wand can fall very easily.
Some leakage can be noticed around the water tank device must be used on tiled areas
This product seems suitable for silk and silk immitation.
Avarage to poor results on pure cotton garments of any description.
Need to finish with classic iron...Read more
for perfect smooth finish. Not suitable for refreshing worn clothes only refreshes them to a very little extent. Overall a lot of wasted time and hassle. Would not buy again. I had it for 2 weeks hope it can be returned...
Purchased in October 2021 at David Jones for $299.00.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Jaimi EGreater Melbourne (Inner), VIC
- 4 reviews
Am is using it wrong?
It's able to get rid of small creases without applying pressure to the back board but everything else is as though you're trying to iron it vertically against the board. Bought this product thinking it would make the task of ironing easier.
Purchased in February 2021 at Bing Lee Online store for $279.00.
1 comment
Philips S.Philips
Hi Jaimi, thank you for sharing your review on the ComfortTouch. If you have any questions regarding the product or you need assistance with it, please feel free to give our team a call on 1300 363 39... Read more
1 (Mondays to Saturdays: 7:00 am - 7:00 pm EST). Our team on the line will be more than happy to assist you further. Kind regards,Similar opinion? Write a review on ieatwords.com.au!
AmySydney
- 8 reviews
- 3 likes
Now this is a quality product overall. Winning!
Came with a 2-year warranty. Doesn’t leak whilst it’s operating. Quiet. I am loving this! Worth it.
Truly a beautiful design. Aesthetics a plus for me because I leave this out in my dressing room for ease of access. Colour tone is nice - and the design of the base is eye catching - love it.
Not heavy, not awkward to handle nor flimsy at all. I like the structure, clean lines, soft hose with very nice material which makes for ease of moving the hand held steamer around.
Creases and crumples disappear efficiently without much effort and easi...Read more
ly does the job even at a medium setting. Does delicates, linen etc. Delighted to see a protective glove is provided for the other hand holding the garment. Long run time. Easy to move to a different location. And really is easy on the eyes versus a clunky contraption. I reviewed this item and against 5 other similar types and brands before purchasing it for 299.00. I must say, this by far is the best and true to the review of others is a quality product that can handle anything from delicates to thick material.
1 comment
Philips S.Philips
Hi Amy.
Thank you for giving us such elaborate feedback, we really appreciate you taking the time. It's nice to hear that the features of the model suits your needs and has easily helped you get tho... Read more
se creases out of your clothes. We're glad to hear that the color suits your dressing room too!Similar opinion? Write a review on ieatwords.com.au!
Find out how Philips ComfortTouch GC557/30 compares to other Garment Steamers
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Questions & Answers
Sandra G.asked
A little time has passed now since this review, I'm curious to know how it's performed over time - still great? Any problems? Thanks.
3 answers
Philips S.Philips
Hi Sandra,
Thanks for commenting here. Do you have any questions that we can help with? If you're interested to hear experiences of other users, you might want to read the review page: https://www.philips.com.au/c-p/GC557_30/comforttouch-garment-steamer/reviewandawards
Take care!
Kind regards,
The Philips Australia team
Thanks but there aren't any reviews on your website.
Philips S.Philips
Ah, that's a pity, Sandra. In that case, we recommend having a look at the reviews on our website: https://bit.ly/2uaoWKN.
Kind regards,
The Philips Australia Team
JudeBasked
Is this a heavy steaming unit. Is it portable? Would it fit in a suitcase? I have 30 light choir garments that we need to iron when travelling and it is such a chore. We are looking for a portable steamer to do the job
No answers
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Philips S.Philips
Hi Andy, thanks for sharing your experience with us. What a shame to hear that it hasn't been smooth sailing. Feel free to reach out to us on Facebook and/or Twitter (@PhilipsCare) for further assista... Read more
nce. Alternatively, you can contact our support team by phone on: 1300 363 391. Kind regards, The Philips Australia Team