MiniMelbourne
- 4 reviews
Not bad to date
Have just purchased the Philips GC4512 Azur Performer recently, was the same price at both JB Hi Fi and Good Guys, so will see how it goes over the long haul but so far really good and waaaaaaaay better than the dripping Sunbeam irons we've had. The soleplate surface really glides along well across cotton, linen and denim and lighter fabrics although yet to do anything really light and synthetic and usually use it for the same sort of fabrics... so hope it doesn't stick as reported. It seems to heat up enough ok but hard to tell as yet as the s...Read more
oleplate glides along so readily. The water tank I found easy enough to fill, we use a squeezy/sauce bottle anyway but could see it may be tricky to fill under a tap like many irons, but we have noticed that the water lasts lots longer than it did with the Sunbeam.The squirty spray water function seems to shoot out less volume but maybe that's just my imagination. Have read about the steam trigger in other comments but haven't really found it a problem in fact I find it more convenient to use than the usual push button but maybe that's just me again. The iron itself seems light enough although I did notice the next model up in the store was certainly getting on the heavy side, also fortunately we don't have a big washload to iron just iron as we need stuff. I really like the auto-off... hope it continues to work! and I like the calc features. I think we paid maybe $30 or so dollars more than we did for the Sunbeam but hopefully the Philips continues to perform well.
3 comments
Well I did say to date, and I feel an update would be helpful to others especially as I'm reading all these crappy reviews, although I'm also reading that the iron is discontinued.
Good points - it i... Read more
Philips S.Philips
Hi there. We appreciate you sharing your concerns with us here. We really value all the input from our customers. Although we would have like to see you as a happier customer, we think it's good that ... Read more
you pointed out the pros and cons of the unit. We wish you a lovely evening and let us know if we can do anything for you.Similar opinion? Write a review on ieatwords.com.au!
Trouble
I purchased a Phillips GC4512 Azur Performance Plus which worked OK for a short time (months) before the Auto Off function started engaging and turning the iron off mid ironing. I easily exchanged the iron with the same model and started using the new iron in mid May 2015. I've had this iron only two months and I can't use it on the steam setting without it spitting brown spray, mostly from the lower holes. I rang Consumer Care this morning and was told that I should just descale the iron every 8 uses! I've never had to do this before in my thousands of ironing hours and I don't believe it's a descaling issue. The GC4512 Azur Performance Plus is going back, again!
1 comment
Philips S.Philips
Hello there, thanks for writing us your review. We're sorry to hear you received twice an iron that's not working according expectations. Usually descaling is the problem, so we're a bit confused why... Read more
this is not working on yours. Please email us at [email protected] please, and we'll take a look into it. Kind regards, Philips Social CareSimilar opinion? Write a review on ieatwords.com.au!
NormanSydney
- 4 reviews
Painful to Use
I hate ironing so when my last iron started to fade, I wanted to buy a good quality iron on the hope this would enable me to reduce my time spent ironing.
I purchased a Philips GC4512 Azur Performer Plus steam iron based on the features and the ceramic based SteamGlide Plus soleplate.
I have a number of criteria for a good iron: smooth ironing, plenty of steam as required, easy to use steam boost button, large capacity in the water tank, auto clean and easy calc cleaning.
However after I used this iron for a couple of months I found th...Read more
e iron to be a big waste pf money. The soleplate glides smoothly over cotton and linen but on synthetic fabrics, the soleplate catches on the material. It also has burn marks on the soleplate which I cannot scrub off after only three months of usage. Unbelievable in the past I've had an iron with a teflon coated soleplate for three years that was easily cleaned and rarely had any burn marks on the soleplate and any burn marks were easily cleaned off. The GC4512 also leaks even when not full I've been trying to locate the leak without success. The biggest pain is the steam boost button which is shaped like a trigger on the underside of the handle. It is a terrible place to place the button because you are trying to avoid holding the handle to tightly to prevent accidentally pressing on the trigger and after a while your hand starts to hurt in this position.1 comment
Philips S.Philips
Hello, sorry to hear about the difficulties you’ve experienced. Please call us on 1300 363 391.
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Find out how Philips Azur Performer Plus compares to other Irons & Steam Generators
Know better, choose better.
ProspectBallarat
- 7 reviews
- 8 likes
Design disaster
The Steam Shot button on underside of handle is a design disaster. This means handling the iron is a very uncofortable procedure which puts strain or pressure on all the wrong parts of arm, hand, etc. At the same time, due to the lack of finger room under the button, the touchy heat setting dial is reguarly bumped off it's setting. Iron was then returned because Auto Off function did not work.
It's a very attractive iron and I like that most Phillips Irons have a silent Auto Off.
We do a lot of ironing in our business and I regularly purchased Phillips. The previous iron was a GC4855 and I concur with others regarding problems with dripping and loss off heat after about a year.
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Questions & Answers
Julieasked
I purchased this iron as the display model and was not provided with the packaging - which included operating instructions & care guide, and warranty card.
Are you able to send me a copy of the manual? Electronic or hard copy would be fine.
1 answer
Philips S.Philips
Hi Julie. Great to hear you purchased one of our iron. :-) You can find all documentation, frequently asked questions and troubleshooting regarding this particular model on the following page: https://bit.ly/2FDweOd. Warranty can be based on either the receipt or the serial number that is located on the device, so it's recommended to keep a copy of the receipt to be sure. Kind regards, The Philips Australia Team.
Scottyasked
How to clean water tank?
1 answer
Philips S.Philips
Hi Scotty,
Thanks for submitting your question here. :) Do you like you GC4517? To clean the water tank, you can try to:
1) Fill the water tank half way with hot water and shake it carefully.
2) Empty it and rinse well with fresh water (do not use detergent).
This is the only way to clean the inside! Hope it helps.
Kind regards,
The Philips Australia team
Kayasked
I love my Phillips Azur steam iron but today it keeps turning off. It has a light under the steam control lever, the left side says heating and the right automatic. I have moved house & lost my instruction book, could you send me a copy, please. I would really like your help as soon as possible, thank you.
1 answer
PhilipsPhilips
Sure thing, Kay. The instruction booklet can be found right here: http://philips.to/1YTSZ4L We do have to say that the issue you're experiencing doesn't sound too good, and we would like to advise you to contact our customer care to inquire about this. You could reach us on 1300 363 391, if you're located in Australia. Or if you're located in new Zealand on 0800 658 224.
Kind regards,
The Philips Australia Team
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Philips S.Philips
Thanks for taking your time to write this review. We appreciate the valuable feedback.