Vacuum Cleaners Buying Guide
Our buying guide will explain which type of vacuum cleaner would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
RezaMelbourne
- 2 reviews
- 2 likes
light and powerful
this vacuum cleaner sucks very well ;). it has really good power, we normally put it on medium power for floorboard and on strong for carpets. it's light and easy to handle and we even vacuum the stairs with it as you can use it in standing position. we bought it as we trusted the Philips brand and it has paid off.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Happy girl
- 3 reviews
Functional machine
Works ok, not the best nor the worst vacuum I've ever had. I have two cats so not sure how will cope with hair long term but for now it does the job and works well. I like the bagless so is easy to empty and does work/suck better when completely empty so I empty it each time which is a bit annoying but manageable
1 comment
Philips S.Philips
Hi there. Thank you for taking the time to provide us with your feedback. We can imagine two furry troublemakers provide you with a lot of cleaning! Glad you like the vacuum machine. If you have any f... Read more
urther questions don't hesitate to reach out to us. If you are located in Australia you can call: 1300 363 391 and for New Zealand it is: 0800 658 224. Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
S.knight
- 4 reviews
Gets the job done...slowly
For the price it is acceptable, does get the job done and is easy to use/clean. After a few months losing suction power due to air gaps around each connection part (anywhere that can be detached). Ok for small areas. Needs constant maintenance and cleaning to function normally. Good value for money just don't expect too much.
1 comment
Philips S.Philips
Thanks for your review, glad to hear that you are happy with the functioning of your vacuum cleaner! If you have any more questions or if you're experiencing troubles with the suction power please con... Read more
tact our local costumer service: 1300 363 391 (AUS) or 0800 658 224 (NZ). Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Philips PowerPro Compact Bagless compares to other Barrel Vacuum Cleaners
Know better, choose better.
A little disappointed
I thought when I bought this vac that it would have variable speed and a small brush attachment like my old one. Now cannot vacuum most of the house as the vinyl gets pulled up because it is so powerful. It is a good vacuum cleaner for the carpeted areas.
1 comment
Philips S.Philips
Hi Terri,
Thanks a lot for expressing your thoughts on this product. Although it's a pity that you are not entirely happy with the product. Still, we appreciate the honest feedback. Let us know if yo... Read more
u have questions or if there is anything else you need assistance with.Similar opinion? Write a review on ieatwords.com.au!
AnonymousSydney
- 2 reviews
- 2 likes
The best suction and not bulky
It is easy to manoeuvre. The head of the vacuum is not bulky. Actually makes it easier to have to vacuum. We have tiles and you can also use the brush function. It's a lot lighter on the arms as well, it doesn't strain them. It's small so you can store it anywhere.
1 comment
Philips S.Philips
Thank you for your review, great to hear you like the vacuum cleaner so much!
Kind regards,
the Philips Australia team.
Similar opinion? Write a review on ieatwords.com.au!
EdwardGawler SA
Puzzled
FC 8472 bought 4 months ago via a website called ... My Deal ..... no complaints until about 2 weeks ago. The great suction drizzled away to basicly none. The filter was gently cleaned after several uses regularly . The dust container emptied after each use regularly. We turned the unit upside down to find out the model number so we could make a complaint to Philips direct. Holy Moly, turned on the vac and guess what ? The suction returned . Not a good endorsement, but for now, it works ..... lol. Will keep you posted if the problem reoccurs. Philips Customer Service please note and look forward to an email reply .
Edward
Gawler South Australia
5 comments
Philips S.Philips
Hi Edward,
Thank for your review. We're glad to hear your vacuum cleaner is now working again. If you face any issues in the future, you can always contact us via Twitter or Facebook. We're available 24/7 on our social channels. :) ... Read more
Kind regards, The Philips Australia Team.Thankyou, but I chose not to subscribe to Twitter or Facebook, never have and see no reason why I would be interested in doing so in the future. I prefer contact via email .
Philips S.Philips
Hi Edward,
That's fine! If you'd like to contact our Australian colleagues via email we'd like to ask you to share the issue here: http://bit.ly/2jX3pSo. They'll reach out to you directly. You can... Read more
also give our local team a call via 1300 363 391.Similar opinion? Write a review on ieatwords.com.au!
DanTownsville
could have better filter moulding
Vacuum is good, cleans well but the blue filter housing/ moulding tab near the black pin keeps breaking, I have been through two of the filter packs in 6 months. Not really happy about that. Also, trying to get Phillips customer service to contact me back via email is a joke or maybe they do not have a customer service department. My opinion, save your money and buy something else due to cheap filter housing/ moulding design and no customer service whatsoever.
1 comment
Philips S.Philips
Hi Dan,
Thank you for your review. We regret to read about the filter tab that keeps breaking. We can imagine this is not ideal. We suggest contacting our customer service team directly to discus... Read more
s this further via 1300 363 391 for Australia or 0800 658 224 for New-Zealand. If you prefer to contact us via Facebook or Twitter, feel free to do so.Similar opinion? Write a review on ieatwords.com.au!
HappyCustomerSydney, NSW
- 20 reviews
Please don't buy a Philips Vac
Terrible. When you first but it great! So I get the good reviews in the first two months then it breaks. I took it back to target got a new one and it doesn't work. Got a third one and I just threw it in bin. Going to go buy another. Once the filter gets dirty it never works. You can scrub it over and over but mine cuts out and doesn't suck. So frustrating!
2 comments
Philips S.Philips
Glad to hear you loved it, at first. Of course, we're not happy to read you're getting frustrated by using the FC8472. You do not have to clean the exhaust filter. But you should replace it after a wh... Read more
ile. You can order a new exhaust filter under code number FC8058. Here you van find more tips about maintaining this product: http://philips.to/2hQWu9e/. If you keep experiencing these issues, please reach out to us directly. Thanks! Kind regards,It only lasts two weeks. Or three cleans then starts to short out. It's thirty dollars to replace I'm better of throwing it in bin and getting a Dyson. I know they have made them for this purpose to m... Read more
ake a fortune on filters but I wish you would stop selling, very tough on your customers. Anyway no probs I threw mine lolSimilar opinion? Write a review on ieatwords.com.au!
CJOSSydney
No Suction!! Dont waste your money on this!!
Bought this from Godfreys after reading hunderds of good review for this vacuum. Very disappointed with Philips, the vacuum does not have any suction while using the combination floor head and doesn't pick up hair/thread etc. What would normally take me 10 minutes to vacuum, takes around 30-40 minutes with this so called Powerpro. Can't believe that a trusted brand like Philips can make a product like this. Never buying Philips products ever..
3 comments
Philips S.Philips
Hello,
We're sorry to hear that this vacuum cleaner didn't really meet your expectations. It might be possible that the lid of the dust container has not been placed correctly. Did you also check i... Read more
f there is any dirt in the filter or an object stuck in the nozzle, the tube or the hose? That might cause this issue as well. If this doesn't help you out, we kindly ask you to reach out to our product specialist at 1300 363 391. They might be able to assist you further with this.Thank you for getting back, I checked the above as suggested and tried again. Had to pick up a bunch of hair with hand..
Philips S.Philips
Hi there,
So we're correct that the tips provided weren't able to fix the issue? In that case, we would recommend you to contact our experts for further assistance. You can call call them at 1300 363 391. :) ... Read more
Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Philips PowerPro Compact Bagless compares to other Barrel Vacuum Cleaners
Know better, choose better.
GpsgirlBrisbane
- 10 reviews
- 14 likes
Great Suction
I am very happy with this little vacuum cleaner and was very surprised by the level of suction power and general performance of the machine! Not heavy to manuvere and felt it was reasonable priced at $149 purchased from Target! So far it is easy to clean and operate and I highly recommend it.
1 comment
Philips S.Philips
We're very glad to hear this and thanks for sharing!
Similar opinion? Write a review on ieatwords.com.au!
Trumpetbrisbane
- 10 reviews
- 15 likes
Brilliant and powerful. But....
Great little machine. Powerful suction and way better then any expensive vacuum we've ever owned.
But...
Once the filter is dirty and beyond cleaning, suction fails miserably.
Easy, buy a new one you'd think.
Good luck with that. Nowhere in Australia carries them except for Philips, and be prepared to pay astronomical prices and wait weeks to receive.
...Read more
1 comment
Philips S.Philips
Hi Trumpet, thank you for your kind words regarding our FC8472/71. We are glad that you are still very impressed by its power. It is unfortunate to hear that you haven't been able to get hold of new f... Read more
ilters that easy or cheap as you'd like. We do have a couple of addresses where they are sold and there are a couple of online vendors that offer competitive prices as well.Similar opinion? Write a review on ieatwords.com.au!
1 year no problems.
It really can take a beating as I managed to clog it with fine masonry dust (about 1 kilo) until zero suction, which meant I had to wash the filter (foam + 1st HEPA) with soapy water about 3 times, but it works like new right now. There is some maintenance to it, but cleaning or replacing old style vacuum bags is similar in work done and usually more messy, the cleaning I hated especially as I usually had to take a shower afterwards, now I do this indoors. Also recovering earrings or small stuff is easy. I have no negatives at this point and really hope it will last.
1 comment
Philips S.Philips
Hi DCa, thanks for the kind words about our FC8473/72. It is quite a powerful machine indeed! It is great to hear that you do take the maintenance seriously, as this could definitely help with prolong... Read more
ing the life of your FC8473/72. Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Horrible!!
Initial the vacuum works fine, just need to tolerate the noise, but after sometime it starts to lose suction. I though it was sometime wrong with the machine, then I realised the whole filter was block!! Then I start to look for a new filter in Singapore departments store, but nowhere is selling it. Then I need to go all the way back to the service centre to get the filter, it costs me 3 times more then what I used to pay for the bags. Really regret hearing the salesman that no maintenance needed for a bagless vacuum. Never want to get a bagless vacuum anymore. :(
1 comment
Philips S.Philips
Hi there, thank you for providing your feedback here. We’re sorry to hear the vacuum cleaner hasn’t been living up to your expectations and that the filter wasn’t available for purchase at local retai... Read more
lers. If there’s anything we can do for you, or you are still left with questions, please feel free to reach out to our local customer service or our team on Facebook or Twitter. They’ll be happy to see how they can help out. Kind regards, the Philips Australia team.Similar opinion? Write a review on ieatwords.com.au!
Started great but with its set of long term problems
I bought this appx 2 and a half year ago. I have had major problems with filter clogging. Tried washing and cleaning multiple times. After an online search have ordered a new filter which has not arrived in 4 weeks.
The joint at the aluminium hose also leaks air suction air making it less effective.
Godd vaccum for short term but i would have serious questions for long term use.
I am now in the market to buy a new vacuum cleaner, want to give it a last chance waiting for the filter to arrive...
1 comment
Philips S.Philips
Hello Adi. Thanks a lot for submitting your review here and for sharing your concerns. In the meantime, we would like to track the order. Could you reach out to us on 1300 363 391? We would love to help. Thanks.
Similar opinion? Write a review on ieatwords.com.au!
Zed
- 5 reviews
Best Vacuum cleaner for the money
I have owned it for over 6 months,Great suction ( with 2000w only use 3/4 power on the variable knob), great 4 way filter system, easy to empty and reassemble, great price. The only drawback is the head could have wheels to help it glide on carpet but it's the best value for money I have found. I would have even paid more if it came with a roller glide head. I bought a Russell Hobbs before this one and it lasted 3 months before the suction died and the hose split.
1 comment
Philips S.Philips
Hi Zaddaz,
Thank you for your review. We're very happy to hear you're satisfied with your vacuum cleaner and that you find it easy to use. Thanks for the remark about the head of the vacuum cleane... Read more
r, we will definitely take it into account. We'ill forward your feedback to our development team, so they could implement the adjustment. If you need assistance in the future, you can always contact us via Facebook and Twitter @PhilipsCare. We're there to help you 24/7. :)Similar opinion? Write a review on ieatwords.com.au!
Find out how Philips PowerPro Compact Bagless compares to other Barrel Vacuum Cleaners
Know better, choose better.
PaplooCork
Worst Hoover ever
When I initially purchased this Hoover it was fine but after a very short period of time, the suction became non-existent, we cleaner the filter as instructed and it was a little better but rapidly deteriorated and cleaning the filter again did not remedy the problem we went back to the shop and received a replacement and again that was fine for a few weeks but again there is no suction and we have a clean filter and empty Hoover, very disappointing.I am going to have buy a new Hoover agin, never never never will I buy Phillips!
1 comment
Philips S.Philips
Hello there, we're sorry to hear this and we like to have another look at this for you. We can imagine that this is not the quality that you would expect from our products and we're more than willing ... Read more
to see if we can help. Please call us on 1300 363 391 (if you are in Australia) or contact us via Facebook or Twitter. Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Great Vacuum Cleaner - But Without Filters, Useless
We bought our cleaner from Godfreys a few months ago, and we're very impressed with it. It has great suction, and it's size makes it so handy and easy to move, even for cleaning the car.
As it seems that replacement filters are unobtainable in Australia, we're returning it to Godfreys - wish they had told us when we purchased it. We'll buy a different brand somewhere else.
3 comments
Philips S.Philips
Hi Skip. Thank you for your review, good to read you're satisfied with the vacuum cleaner! Please don't return it yet, the filters can be found here: http://sselectronics.com.au/883805801010/Kit-FC805... Read more
8_or_01-FILTER-REPLACEMENT-FILTER/pd.php. Kind regards, The Philips Australia Team.Saeco International Group (sselectronics) don't have any filters either
Philips S.Philips
Hey Skip, when did you check the stock? If you follow the link, the filters are in stock. If you can't find the filters and you are in Australia, please call our Consumer Care Team by calling 1300 363... Read more
391. Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Need replacement filters
Have had vac for 22 months. Initially good suction but now I'm need to wash filter and sponge nearly every other time I vacuum or significant loss of suction occurs. I vac nearly twice everyday due to dog and kid. Where can I get replacement parts? I'm in rural NSW and target country doesn't stock parts.
1 comment
Philips S.Philips
Good to hear that you like our vacuum cleaner, Caroline. It's a bit unfortunate that you have to wash the filter and sponge after almost every time you vacuum, though. We would advise you to call 1300... Read more
363 391. They might be able to help you in order to find out where you can purchase these parts close to you.Similar opinion? Write a review on ieatwords.com.au!
suction power
Is horrible. The sales man tell me is very powerful, initial is very strong, but less then 3 mths the suction power drop alot. The filter very easy get dirty too, and couldn't get it at any department store too, very disappointed. Is not true what the promoter told me. Will never get Philips vacuum again.
1 comment
Philips S.Philips
Hi there,
We're sorry to hear our product didn't meet your expectations. Perhaps the information on this page may be helpful for you: http://philips.to/1IduSnE. ... Read more
If you have any further questions, or would like to speak to one of our product specialists (provided you're based in Australia), feel free to reach out to us via 1300 363 391. Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Rochelle
- 2 reviews
- 3 likes
Most atrocious vacuum ever!
Have owned this 2 months now. Have to clean filter every 2 rooms due to lack of suction. To do this you have to disconnect hose then slide out the dust chamber and then remove filter. had a Dyson previously & only had to clean filter 6mthly. Difficult to change feet on this vacuum also. Thought we'd get as much satisfaction out of the $250 cleaner - now we're looking at relegating this one to the car vacuum & getting a decent vacuum for the house. This just makes the chore of vacuuming even more if a chore. Don't waste your hard-earned dollars in this product & don't be fooled by the good suction & quiet of the machine (comes with having to frequently turn it off for filter cleaning & foot changing.
1 comment
Philips S.Philips
Hello Rochelle,
Thanks for taking the time to write us your feedback. We're sorry the Philips PowerPro Compact isn't meeting your expectations. We can imagine this doesn't make vacuumcleaning an eas... Read more
y chore. It sounds like there might be something wrong with the suction unit though. We'd like to take a look at it. Could you please send us an email with details at [email protected]?Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
notasked
Is this a sealed filtation system? Ie no air can escape without going through the filtration system first? What particulates allergens can it filter? Mould? Bacteria ??
Thanks
3 answers
This vacuum cleaner has a HEPA filter but not sure if it is completely sealed, when I use the vacuum I still smell some dust escaping.
Thanks
Philips S.Philips
Hi there,
Thanks for reaching out to gain more information about the PowerPro Compact Bagless vacuum cleaner. We can imagine that you wish you to know more about this, especially if you have allergies. For this, we recommend you to reach out to our product team. You could contact our colleagues with the following phone number: 1300 363 391 from Mondays to Saturdays: 7:00 am - 7:00 pm EST.
Kind regards,
The Philips Australia Team
TLHasked
We just cleaned out powerPro filters and now the machine won't suck - the motor goes. There doesn't seem to be any blockages
1 answer
i had this problem and got a philips screw driver to clean the dirt in each slip. Then it worked. alternatively to buy new filter as suggest in the manual
Cathyasked
We emptied the dust bin and now can't get it back in.
1 answer
Philips S.Philips
Hi Cathy,
Thanks for reaching out. We can imagine it must be a bit frustrating that you can't seem to get the container back on. You can find out how to get it back on in the manual: https://philips.to/2kwn6Tk. If this doesn't help, feel free to reach out to us on 1300 363 391 (Mondays to Fridays: 9:00 am - 7:00 pm EST) for Australia and 0800 658 224 (Mondays to Fridays: 9:00 am - 5:00 pm) for New Zealand.
Kind regards,
The Philips Australia Team
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Philips S.Philips
Hi Reza,
Thanks for being a fan! We appreciate you sharing your feedback here. We hope you have a lovely day. ... Read more
Kind regards, The Philips Australia team