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- 23 reviews
- 11 likes
this is my first electric shaver after using razors for 20 years so i cant compare it with other electric shavers. after having it for 2 weeks. i found it is best used dry without shaving cream. it will also leave some strands that you can redo over until it gets it or just finish it off with a razor. i like that it is water proof and it does not take forevef to charge. i like how it is light weight and easy to clean. and finally, i like how the skin is protected well from cuts
still need to finish it off with a regular razor every now and then
Thanks for your follow-up comment. We're sorry to hear this is the case though. If you'd like you could get in touch with us through 1300 363 391, we could perhaps find out if there are other ways to ...
Read moreget better results. If you'd prefer, you could also find us on @PhilipsCare on Twitter or through our Facebook pages. Hope to hear from you.- 2 reviews
Not as described on paper, better as a wet shaver, at times accidentally switching off while saving. The actual head is a little large and doesn’t quite shave properly. Unfortunate.
Thank you for your review, EhLouey.
We're glad that you've rated it as you did, but it sounds like there are a couple of things that could be better. For the best results we recommend shaving in circ...
Read moreular motions of approximately 5 cm, and not pressing too hard.- 43 reviews
- 54 likes
Full disclosure: My first electric shaver was a Philips, some sixty years ago. I liked the look of it but when it gave a poor shave I ditched it and bought a Braun.
Stupidly, last month I neglected to pack my Braun lead when going on vacation and was forced to buy a replacement shaver at the airport to tide me over. The retail outlet only sold Philips so I had to get this shaver.
The good news is that it does shave. The bad news is that, just like the one I had half a century ago, it makes a lousy job of it.
Instead of a manly four-str...
Read moreoke noise that gives you confidence that it's doing something it emits an almost inaudible whirring just like a battery motor that's out of charge. After some five minutes of rotating the heads in all directions it has collected a fair amount of bristle debris, but unlike other shavers I have owned I can still feel the stubble on my face: ten minutes later it's as if I haven't shaved at all. And that's without mentioning the bits under the nose that the circular cutters don't reach very well. Philips have stuck to a rotary technology that was not up to it years ago, and it shows.Hello there,
Thanks for taking your time to leave your valuable feedback here. We are sorry to read that the AquaTouch shaver did not meet your expectations. Nevertheless, we would like to see if we...
Read more can still help you and improve your experience with the shaver.Thanks for the reply.
I do use it with circular motions, and always have to shave every day (can't stand stubble!).
I think the problem is more fundamental. Foil shavers are just that bit closer to th...
Thanks for the feedback, Wilsr.
We'll make sure to take the time to pass it on to our product development team for their reference. If you'd like to discuss your experience further, please know that...
Read more you're more than welcome to contact us on the aforementioned phone numbers or through social media.- 14 reviews
- 5 likes
I have always used philips shavers, 50yrs, This Model is a Huge Backward step in performance compared to all models previous, the only plus is that it is Gentle on the skin. But leaves much stubble & is very time consuming to get a Good Result. I Have persevered now for 5 months.
Hi Bob,
Thanks for sharing this with us.We regret to hear that you feel that way, especially given the fact that our shavers have been giving you so much joy throughout all these decades. It's good...
Read more that you've tried it for a longer period, as skin and hairs always need a little time to adapt to a different shaver and blades, but five months is definitely far too long. Therefore, we kindly recommend you to reach out to our customer care team. You're able to reach them at 1300 363 391, and they'd be more than happy to assist.Yep the Phillips 1300 Number was Most Helpfull Not, They Told me to Return it to the Retailer. Which I Did (useless)
Find out how Philips Shaver Series 5000 compares to other Men's Electric Shavers
Know better, choose better.
- 11 reviews
- 10 likes
Firstly I'll state that my review might be a bit jaded as I was talked into this shaver over the one I intended to purchase in store, so not happy with myself for that happening either I guess. Also missed my chance to send t back under the 90 days trial due to when it was purchased versus where I was working.
Anyway, to the review:
On the box its called a "protective shave" this is marketing speak for it doesn't give you a close shave as far as I can tell, as to actually get all the hair, especially around my neck it takes twice as long an...
Hi Ralph,
Thank you for taking the time to write down your experiences. We truly appreciate it! However, we regret hearing that you’re experiencing some difficulties with your AquaTouch Wet and Dry...
Read more. Especially from a loyal customer like yourself, that’s not what we would like to hear!- 9 reviews
The product is pretty handy. But I didn't find something special about it. It works well but not superior to other Phillips shaver. The heads only tilt in one direction.
Hi Rita,
Glad to hear you're finding the product handy. Thank you for sharing your feedback here. ...
Read more Kind regards, The Philips Australia Team- 2 reviews
- 1 like
From day one I was not happy with the result but persisted.
Performance:
I had tried another brand of electric shaver but was not happy with the result so I purchased another Philips shaver, having had satisfactory results with other Philips shavers over the years.
No matter how much time I spend going over and over my face the result is unsatisfactory.
Have gone back to using my old (several years old and kept for the trimmer) Philips shaver, having fitted new heads to the Aquatouch supplied by Philips and persisted using the shaver ...
Read morefor some weeks at Philips request. How my skin and beard were going to adapt ("your skin and beard need time to adapt to any new shaving system" was suggested in an earlier reply from Philips) leaves me wondering. Ease of Use:Dear Rocky,
Thank you for taking the time to write this feedback to us, we appreciate all the feedback we can get. We would like to share the telephone number of our specialists with you so you can c...
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- 85 reviews
- 25 likes
I got this shaver to have a shave it’s great and I use it every day it cost 78$ I got additional warranty by registering online and it comes with a shaver attachment
- 2 reviews
- 1 like
After 5 weeks of trail i have had to religate this shaver into the cupboard never to be used again.
This shaver has twice the cutting area, half the speed and takes twice as long to achieve half as good a job as my 20 year old remington. I have tried using it wet and dry, wet is more comfortable but the results are the same...poor.
I expected a lot more from phillips but they have focussed more on gimmicks and styling rather than performance.
Not sure why i bought a wet/dry shaver anyway the whole idea of an electric shaver is convenience and portability and not have to be bothered with wetting ones face.
Find out how Philips Shaver Series 5000 compares to other Men's Electric Shavers
Know better, choose better.
- 5 reviews
It can't do more than one day beard, on top of that you have to run several times on the same spot to get good results very disappointed.
Well Good things are:
-Fast charge
- Wet shaving is a good feature
- Easy to clean: just rinse under tap
Thanks for the review, Bijay! We're happy to hear the good points you mentioned, but we can also see why it would be disappointing to not have the best results. Have you tried the thorough cleaning me...
Read morethod to see if this would bring any change? Replacing the shaver head would be an idea as well. If you'd like for us to assist you further, kindly reach out to us on 1300 363 391 if you're in Australia or 0800 658 224 if you're in New Zealand. Kind regards, The Philips Australia Team- 12 reviews
- 2 likes
For some reason, cheaper models have very slow motors, takes ages to shave with them. This model runs a bit faster and gives a reasonable shave (only used it three times so far, so it might improve as my skin adjusts to it) none of them run as fast as my 1980`s 555 which gives a good close shave and still has the original blades.
Hi Leon, thanks for your review!
We're glad to hear you like it. If you ever do have any questions for us, don't hesitate to contact us on 1300 363 391 or through http://philips.com/support/. We'll be happy to help you out! ...
Read more Have a nice weekend. Kind regards, The Philips Australia Team- 24 reviews
- 14 likes
After some 40 years of using a blade, and after some research i purchased this shaver. For me it is more than adequate, but i do not think i would use it 'dry'. Ok it has only been a month but so far so good. It was just $89 on sale at Myer, normally $199!!!...(but $99 everywhere else) . Having said that there is no way i would have paid the original price of this shaver
Thanks for taking your time to write this review and sharing the valuable feedback! :)
We hope can use the product for years to come....
Read more Kind regards, The Philips Australia TeamFind out how Philips Shaver Series 5000 compares to other Men's Electric Shavers
Know better, choose better.
i was expecting a shaver that works with water (that's the good part ) but it takes almost twice as long to shave with this thing than other shavers (wet or dry). It shaves in a patchy manor and i spend more time going over the same spot trying to get a consistent finish. i like the wet idea and fact i gan just put it under the tap to clean but shaving performance is poor.
Hi Jarloo,
Thanks for taking the time to leave your review. We're sorry to see that the shaver hasn't met your expectations, but we'd like to see if we can be of any help. There are a few things th...
Read moreat might help getting better results. First of all, we'd like to advise to make circular movements, since this ensures that the hair is approached from different directions. This increases the chance of catching the hair and results in greater hair removal efficiency. If you move the shaver in circles, you have a bigger chance of catching and cutting hair because you approach it from both vertical and horizontal directions. Secondly, it is also advised to pre-trim before shaving in case you haven't shaved for a couple of days. If you've already tried all this and it still isn't working the way you'd want to, please feel free to contact our product specialists on 1300 363 391 if you're located in Australia or 0800 658 224 if you're located in New Zealand. Furthermore, you can always reach out to us on Facebook or Twitter (@PhilipsCare).Thank you for thew reply ..i have tried all of the above and still have to shave for twice the amount of time..... . it just seems to not pick up and cut the hairs effectively...(just my thoughts for your R&D Team ) :)
Had this for only a few months but the beard trimmer is now jammed internally with hair. I only use it once every few days and I wash it after every use but because of how poorly designed the trimmer is hair falls inside the attachment and can't be washed out. The trimmer attachment can't be disassembled or opened like the shaver attachment so it can't be cleaned thoroughly. Was bought this for Christmas to replace a 10+ year old Braun that never missed a beat. Waste of money, already using the Braun again.
Hi Ben. Thank you for taking the time to review our product. We're sorry to hear that the trimmer attachment is jammed with hair. We can imagine this is far from ideal and would like to ask you to rea...
Read morech out to our product specialists to see if there's anything they can do for you. If you're based in Australia you can reach them on: 1300 363 391, and if you're based in New Zealand on: 0800 658 224. Kind regards, The Philips Australia TeamFirst time I tried to switch from traditional Razor to Philip AquaTouch wet and dry (S5070/04).. my experience was horrible.. it doesn't give clean shave.. Precisin trimmer even doesn't work at lot.. Feel cheated after buying this.
Hi there,
That's definitely not the first impression we want you to have. We do recommend to give it another chance though, as it may take a couple of weeks before your skin gets fully adapted to the...
Read more new shaving system. It's also normal that you need to learn how to use the new device. Make sure to shave with circular movements, while not exerting too much pressure on the skin.- 5 reviews
- 3 likes
I have been a user of Phillips shavers since I started shaving over 20 years ago,Using a blade only on special occasions to get that really close shave.l I have noticed a slight decline in build quality over the years.
My wife purchased this model as a Christmas present. The Idea of a portable shaver that can be used in the shower looked great. The shaver looks fantastic but feels like a cheap toy.
It comes with Phyllip's famous cutting system but performs poorly, possibly due to the slow flimsy motor. You go over your face over and over bu...
Hi Bernard,
We don't like hearing that we lost a loyal fan. We do appreciate the honest feedback though! This is very valuable for us as well as for other potential customers. Maybe you can try to ex...
Read moreert less pressure on the skin, so the hairs will get caught by the shaving system more easily.The transition from an electric to a battery is a learning curve. Less pressure does make a difference. The battery life between shaves is also impressive.Thanx
- 27 reviews
- 8 likes
I bought this because I wasn't able to get replacement heads for my old Philips Wet and Dry shaver ( the cost was more than a new shaver ). I know that switching to a new shaver takes a few weeks for your face to adjust, and that electric shaver will never give as close a shave as a razor. After using this new model a few times the results were a bit average. I'd spend a long time trying to get an acceptable result, but still felt that I hadn't shaved. I tried it with shaver oil as well, which conveniently clumps the stubble together so cleanin...
Read moreg is really easy, but still haven't achieved a close shave. My old Braun gives a closer shave but it's not a wet and dry model. I also tried a pre shave exfoliating scrub before using the Philips shaver, but still didn't achieve a close shave. There's always trouble areas that get missed. I asked the saleslady in one shop which rotary shaver gave the closest shave, and was told the highest priced model. I doubt spending big bucks will give me a close shave. And also, the shaver sounds weak and underpowered, even when fully charged. I tried it on a three day growth and it eventually gave a result. I wouldn't recommend it, don't get swayed by the clever marketing, and remember that every face is different, so it might work great for some people but not necessarily others. It's a backup shaver now.Hello there, we're sorry to hear about the difficulties you have experienced and thanks for sharing the valuable feedback. We're more than happy to look into this for you. If you feel like discussing ...
Read morethis further we advise you to call us on: 1300 363 391 Mondays to Fridays: 8:30 am - 5:00 pm ESTUpdate: I just tried a different shaving foam and shaved just after showering. I have achieved a better result. It may be a case of experimenting until you find a method that works best for you. Phili...
Read moreps wouldn't sell a product if it was really bad. I'd be glad to take part in any future product development.The s5050/06 Looks great can be used in wet or dry. The on off button is located perfectly I switch it off at least 3 to 6 times while shaving, guess im in training, not ideal. But due to the fact I brought this less than 12 months ago and now it doesn't work I'm thinking someone's taken a short cut. However on that note I wish phillips all the best and thank you for the older reliable models of shavers and other items I have purchased from you in the past.
Thank you for your review. Sorry to hear about the shaver malfunctioning, our team would like to get in touch to help out. Would you mind reaching out to them through 1300 363 391 for Australia or 080...
Read more0 658 224 for New Zealand? Kind regards, the Philips Australia team.This shaver is hopeless. It was purchased by family to help me shave when left with the use of one arm after an operation. I cannot get an anywhere decent shave.The ad claims 40 minutes of shaving on one charge. (One needs this and more)! I went to the trouble of travelling to the shop to ask advice as to whether I was using it correctly. The offhanded response from the manager, was that I needed to spend more money and buy a more expensive shaver. I would not recommend this product or the Shaver Shop, Pacific Fair.
Hi Bob,
Thank you for your review. We want you to know that your feedback, positive or negative, is very valuable to us. It’s good to know that the first few shaves may not bring the expected resul...
Read morets, this is because your beard and skin need time to adapt to the new shaving system. Also try shaving in a circular motion, this will ensure that the Shaver picks up the hairs evenly. We hope this helps you in getting the result you expected. Otherwise you can always call 1300 363 391 for more help if you’re located in Australia, or 0800 658 224 for New Zealand.- 2 reviews
- 3 likes
I was a little wary of rotary shavers but when I got this as a gift I had to try it. What a great little machine! Easily the smoothest, most comfortable, hi quality shave I have had from an electric. My previous shaver was a Braun which I'd had for 10 years but this is so superior it's not funny. It's also ridiculously quiet. The beard trimmer is excellent, sharp and accurate because it's so easy to see when in use. My only quibble is that it doesn't come in a hard case like the Braun does, which means the trimmer (it's a snap-on rather than attached to the shaver) would be easy to lose. That's a minor issue though. I love this razor like a secret child from my wilder days. Don't read anything into that, it's just an expression.
Hey rocknews, thank you for the compliments. We’re very proud to be able to give you such an amazing shaving experience. And the traveling case sounds like a cool idea. As we already have one for some...
Read more of our other shaver models, it might not be out of the question for the future. In any case, we’ll pass it on to our colleagues for their reference in the future. Kind regards, The Philips Australia TeamOther Men's Electric Shavers
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Thanks for taking some time out of your day to reflect a bit on your experience with our AquaTouch, New Dad. :) It's good to hear that you've found a shaving routine for yourself that works great.
We...
Read more can only recommend against the strands to make circular movements, to catch the hairs from every direction and not to press too hard, as this will flatten the hairs instead of allowing them to stand up, so the razor can get 'm.