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linda Tsydney
- 2 reviews
- 1 like
not what i expected
the picture shows a continuous flow of water but the product only gives the options for short burst -1,2 or 3 at a time. It takes a little to get use to as it seems to product "burst" of water which can feel abit strong on the teeth if not angled correctly
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LuluAuckland
WORSE PRODUCT I HAVE EVER BROUGHT, DO NOT BUY THIS PRODUCT !
There is no continuous automatic burst, (as in continuous stream of water), you just get three bursts, blasting thru and you cant even tell if you've placed the nozzle in the correct place. It is awful to use. and definitely not recommended, I'm going to try and get my money back, don't fancy my chances as had to use it before you could tell what a crap product it is. A BIG FAT ZERO !!
1 comment
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yuyucheuAU
- 3 reviews
Model hx8431/03 only can use 6 months
Philips airfloss ultra bought from harvey Norman. It only used 6 months, than dead. It's not working at all. Waiting for repair? Or replacement? Spand time to ask warrenty. What's happens. $180 thought away. Bad luck.
2 comments
Philips S.Philips
Hey there,
Thank you for taking the time to write us a review. We're sorry to hear your Sonicare Airfloss stopped working. Generally, you have a 2-year global warranty. In case, your Airfloss complet... Read more
ely stopped working, we'd like to ask you to reach out to us. You can find us via Facebook or Twitter, of course, you can also call us at 0800 658 224. We can then help you get back to enjoying your Airfloss as soon as possible. We hope to hear from you soon.Philips airfloss ultra bought from harvey Norman.
Hi, every I like continue to write review for this produces. On 23 Mayember, 2017, I said the airfloss ultra was broken. But I claimed and was replac... Read more
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Find out how Philips Sonicare AirFloss Ultra HX8431/03 (Black) compares to other Electric Toothbrushes & Flossers
Know better, choose better.
Awesome tool instead of normal floss.
I have been using this product for 4 months now and my gums have never been better. Much easier to use than the traditional version of floss and it has me using it every day. Love the clean.
Buying one for my dad at Christmas.
1 comment
Philips S.Philips
Glad to hear that you think this is an awesome tool! More importantly, it's great that your gums are much better. If you need any questions about this product, please let us know. We are happy to help... Read more
and online on Facebook and Twitter 24/7! Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Antonio S.asked
Can the flossing still be used to brush your teeth?
2 answers
Flossing only blast over the surface of your teeth, I think if U could also brush you teeth that would be better
Philips S.Philips
Hi Antonio,
Thank you for reaching out to us. You ask us a good question here, but the answers is unfortunately that our AirFloss devices aren't designed for the purpose of brushing your teeth. If you'd like a toothbrush, then you may want to take a look at our Sonicare line of electric toothbrushes: https://bit.ly/2RFf9bT. We hope this helps, if not, then please feel free to reach out to us via 1300 363 391 from Mondays to Saturdays: 7:00 am - 7:00 pm EST. We'll be happy to help.
Kind regards,
The Philips Australia Team
Flosserasked
Why is my airfloss ultra not giving any air now it is only 8 months old?
3 answers
Philips S.Philips
Hi there,
Thanks for reaching out to us with this question. We'll gladly have a look at the issue.So if we understand correctly, there is no air/spray coming from the nozzle? Do you hear some kind of strange sound when you press the button? It may be that the internal parts of the product are clogged. You can try to clear them by putting hot water in the water reservoir and to spray at least 50 times. Let us know how that works out alright?
Kind regards,
The Philips Australia team
We have tried hot water and let it stand before hitting the air/water button 50 times, there is no noise at all and if you shake it you can feel water drops from the head, it seems like it is dead and has been on charge for 2 days without trying to use it..it is a fabulous machine when it works,
My 1 st one died after 2 years but 2 people were using it. Thisoneisonly 8 months old and one user.
We have tried your hot water and let it stand for 5 minutes before hitting the button 50 times as suggested, the Flosser appears dead there is no noise or green lights even after charging for 5 days. This product is faulty and this is my second one in less than 3 years.
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Philips S.Philips
Hi, we're sorry to hear of your disappointing experience with our Airfloss, Lulu. We would like to see if there is anything we can do to help you, and it would be great if you could reach out to our C... Read more
ustomer Service line for further assistance. You can reach us on: 1300 363 391 (Australia) or 0800 658 224 (New Zealand). Kind regards, The Philips Australia Team.