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HX8331/01 (Grey), HX8331/02 (Pink), HX8462/01, etc...DeeCanberra Central 2601, ACT
- 3 reviews
Received as a gift and will continue to use it
I got this as a gift and will continue to use it. It looks good and functions well. It is easy to clean and i can leave it out on the bathroom bench.
Purchased in December 2021.
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The reviewer stated that an incentive was offered for this review
Good product for teeth.
Useful. Highly recommend this product.I feel that my teeth are cleaner and fresher after using it.And Philips product has very good quality and east to use. I really enjoy using it.
Purchased in December 2021.
1 comment
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Perfect product
Philips sonicare protective care provides an easy way to clean my teeth every day. Especially the AirFloss. It is my first time to try AirFloss. I thought It might not be strong enough to remove sticky things on my teeth. However, my mind is blown. The Airfloss is perfect to clean my teeth up every day and night. It can reduce my time of cleaning my teeth comparing using conventional floss. I think this Philips sonicare is the only one I could use.
1 comment
Philips S.Philips
Hi Alicia, thank you for sharing your review here with us. We're glad to hear it's to your satisfaction. Should you ever need any assistance, or have questions about it, just let us know.
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The reviewer stated that an incentive was offered for this review
MilordDuffy 2611, ACT
- 187 reviews
I wouldn't recommend this product to any one; I had a bad experience.
Introduction
After purchasing the Philips Sonicare DiamondClean Black Electric Tooth Brush a few months ago after my partner convinced me to do so at a local Costco store; I was rather astounded by the price... and quite a lot for an electric toothbrush.
A few months passes, and my partner suggested an AirFloss; again after seeing it for the first time at Costco, I wasn't overly convinced about its capabilities; it really looked like a toy. Anyway, after my partner again twisted my elbow, I went along and bought it; it was a large box bundled...Read more
in a twin pack in white that also came with small pouches and additional accessories. Filling the AirFloss requires a bit of patience and finesse; especially lifting the transparent plastic cover on the same front size as the trigger and power button. If only I had an eye dropper which probably would have been cleaner? Instead, I had a large bottle of Listerine mouthwash and through its large black plastic lid, I poured the contents into it and carefully emptied it some of it into the very small hole on the AirFloss. I then proceeded to use it after consuming the very basic instruction in a multi-language booklet.Purchased in November 2021 at Costco ACT, Canberra for $189.00.
1 comment
Philips S.Philips
Thank you for sharing your experience here. We're happy to hear you're enjoying the Sonicare toothbrush, however we understand you are a bit disappointed with the Airfloss. We want to thank you for yo... Read more
ur feedback, this will help us to keep improving our products! If you have any questions regarding your Sonicare products, please feel free to call us on: AU 1300 363 391 or NZ 0800 658 224. Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
brieSydney, NSW
- 4 reviews
Total Game Changer
I love the Sonicare toothbrush...it is a total game changer.
It cleans my teeth so well whilst been super gentle on my gums (the regular brush I was using before this would always leave me with bleeding gums). I feel like it is faster than my clean with a regular toothbrush too - that might be just me but the electric clean compared to manual is such a timesaver.
My teeth look whiter and brighter and the only change to my routine for the past two weeks has been this toothbrush and airflosser.
One hundred percent worth the investment...the only negative it that the brush and flosser are too tall for my shelving unit so I need to leave them out on the bench but it looks ultra chic in the black so it is fine.
Purchased in November 2021.
1 comment
Philips S.Philips
Hi there, thank you for sharing your Sonicare experience with us here. We're happy to hear your toothbrush has been a game changer for your brushing routine.
It's also nice to hear that you've already... Read more
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Grace McDonaldSouth East Queensland, QLD
- 2 reviews
Amazing!!!
Loved this product so much! Ive never seen such a flash tooth brush! Even the sound of it sounds awesome! Flossing so time consuming and with the floss ultra, it takes care of my gums with a fraction of the time and my overall oral hygiene is on point now!
Purchased in November 2021.
1 comment
Philips S.Philips
Hi Grace, thank you for your positive review. Nice to hear you enjoy using your Sonicare toothbrush and Airfloss so much!
Kind regards,
The Philips Australia Team
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twink118Metropolitan Adelaide, SA
- 240 reviews
Game changing product
This is a game changer in the world of oral hygiene. my teeth have honestly never felt so clean. when you go to the dentist for a clean and your teeth feel brand new afterwards thats how I feel all the time now. My teeth are also whiter then before using the set. very happy with the Philips Sonicare toothbrush and floss set.
Purchased in November 2021.
1 comment
Philips S.Philips
Thank you for sharing your experience here! Nice to hear you happy with your Sonicare toothbrush and Airfloss and that it really gives you the dentist-clean feeling.
Kind regards,
The Philips Australia Team
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The reviewer stated that an incentive was offered for this review
Powerful and effective
This product was a massive step up from my old Oral-b electric toothbrush. Have really noticed improvement in oral hygiene using this. The AirFloss is a game changer for someone who has never been a fan of flossing.
Purchased in November 2021.
1 comment
Philips S.Philips
Hi Cray, thank you for sharing your experience here! We're happy to hear you enjoy the Airfloss and it's a real addition to your oral hygiene game.
Kind regards,
The Philips Australia Team
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The reviewer stated that an incentive was offered for this review
Kim PVictoria
- 2 reviews
- Sonicare AirFloss Ultra HX8431/03 (Black)
- Verified purchase
Philis Sonicare AirflossUltra is great
I had the older style appliance that didn't have the charge indicator, this has lights to tell you when it is charged, it is great how it does the multiple bursts of water, it is a really easy way to make sure you are completely cleaning between your teeth. The black colour of the appliance looks styling in our bathroom.
Purchased in November 2021 at Harvey Norman Appliances Physical Store for $169.00.
1 comment
Philips S.Philips
Hi Kim, great to hear you're happy with your new Sonicare Airfloss! Thanks for sharing your experience.
Kind Regards,
The Philips Australia Team
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The reviewer stated that an incentive was offered for this review
ZoeyPerth, WA
Great product
Airfloss Ultra is amazing.
I love it so much, I have been using this airfloss for a week now.
It is super easy to use. Only take 30 sec to deep clean the teeth.
Purchased in November 2021.
1 comment
Philips S.Philips
Hi there, Zoey. Glad to hear that you love our product! Spread the word. :)
Kind regards,
The Philips Australia Team
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Janet G.Metropolitan Adelaide, SA
best product ever
with full dental implants this product just makes it so easy to keep under my plate clean. The 3 burst function is wonderful and its easy to pack for holidays.
Purchased in September 2021 for $99.00.
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The reviewer stated that an incentive was offered for this review
manjulaSydney, NSW
- Sonicare AirFloss Ultra HX8462/01
- Verified purchase
So far so good
Dentist suggested, after 1 month feel so far happy with the result
A bit bulky for the bathroom bench
Charging good, beats flossing original way I am in my senior years 70 + so a new experience
Was a gift from my family
1 comment
Philips S.Philips
Hi there,
Thank you for taking the time to share your experience with your new Airfloss - we're glad it has been a refreshing touch for you, and we hope it keeps living up to your expectations. If yo... Read more
u have any questions in the future, please feel free to reach out to us. Thank you!Similar opinion? Write a review on ieatwords.com.au!
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RonSydney, NSW
- 2 reviews
Good flosser. Very poor reliability.
I bought the Philips flosser on the advice of my dentist and it does a good job at flossing between teeth. However the first one failed after 6 months. It was replaced by the agent but then the second one failed after a year. So cannot recommend it due to poor reliability.
Purchased in May 2021.
1 comment
Philips S.Philips
Hello Ron,
Thank you for sharing your honest review here with us. We are sorry to hear that you had this experience with both the AirFloss models. We can imagine that this was not expected for you. P... Read more
lease do reach out to our team on social media (Facebook or Twitter) if there is still something we can do for you. We hope to hear from you soon.Similar opinion? Write a review on ieatwords.com.au!
BrittanyIllawarra, NSW
- 3 reviews
- 3 likes
Perfect
I feel like this product improved my dental health a lot it makes my teeth feel cleaner and I love how it has one burst a two and a third one and it is so simple to use and had a charger you just sit it on and perfect to sit next to your tooth brush
Purchased in May 2021 at Shaver Shop.
1 comment
Philips S.Philips
Hi there Brittany,
Thanks for your review! :-) Great to hear you're enjoying your Sonicare and that it really improved your dental health -- that makes us happy to read! ... Read more
Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
SharamGreater Melbourne (Outer), VIC
- 3 reviews
- 2 likes
- Sonicare AirFloss Ultra HX8331/02 (Pink)
- Verified purchase
Easy and nice to use
I feel my teeth are already clean and light after using for a couple of days. It is easy to use and store, easy to refill water.
The design is good and easy to hold the item and press button.
It would be great if the nozzle would come off easier. me and my partner wanted to use our own nozzles but to remove the nozzles is not an easy job and there is a risk of breaking the unit.
Overally, it is a great item to have.
Purchased in May 2021 at Shaver Shop for $149.00.
1 comment
Philips S.Philips
Hi there, Sharam,
Thanks for sharing your feedback with us. This means a lot! We're happy reading that you're generally happy with the unit. We will take your suggestions on board. Thanks again.... Read more
Kind regards, The Philips Australia teamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
jessGreater Melbourne (Inner), VIC
- 4 reviews
- 1 like
- Sonicare AirFloss Ultra HX8331/01 (Grey)
- Verified purchase
Cleaning my teeth so well
This toothbrush is my best toothbrush so far. It cleans my teeth so well, especially it can cleans out the stuff in the gap between your teeth, so I do not have to use any floss anymore. The price is definitely worth, would recommend it!
Purchased in July 2021.
1 comment
Philips S.Philips
Hi Jess, thank your for sharing your positive review here. We're glad to hear that you like our Sonicare this much. If you ever need our assistance, or you have questions, please feel free to reach ou... Read more
t to us on one our social media channels (Facebook and/or Twitter @PhilipsCare). Alternatively, you could reach out to us by phone (AU 1300 363 391, NZ 0800 658 224). Kind regards,Similar opinion? Write a review on ieatwords.com.au!
flyhorse501Sydney, NSW
- 12 reviews
- Sonicare AirFloss Ultra HX8462/01
- Verified purchase
Didn't blow the food debris out from the gaps of teeth
Very disappointed with Philips airfloss, which pump out air and water mixture, but the amount water is too little, most of it is air, so the mixture mass is not heavy enough to impact the food remains between the gaps.
I bought a no name brand portable water floss from ebay, cost me much less than Philips, but it worked very well, which used continuous paused water stream, blow out everything perfectly.
My conclusion is Do not buy Philips sonicare airfloss, waste money.
Purchased in November 2021 at Shaver Shop Online store for $109.90.
1 comment
Philips S.Philips
Hi there, thanks for sharing your thoughts. How unfortunate to hear that you haven't been able to enjoy the AirFloss so far. We'd like to see if we can help you improve your experience. The nozzle mig... Read more
ht be clogged by a collection of dirt, therefore not pumping out enough water. You can follow these steps in order to clean the nozzle: 1) Remove the AirFloss nozzle from the handle. 2) Rinse the nozzle with warm water. We advise you to clean it after each use to eliminate the residue.Similar opinion? Write a review on ieatwords.com.au!
NicoleGreater Melbourne (Outer), VIC
- Sonicare AirFloss Ultra HX8331/02 (Pink)
- Verified purchase
Fantastic product!
Improved my gum health and removes food stuck between teeth!
Charge lasts for almost 8 days for me which is fantastic!
Love that it makes it so easy to floss my crowded teeth!
Purchased in April 2021 at Myer Retail Stores for $129.00.
1 comment
Philips S.Philips
Hi Nicole, thank you for sharing your experience with the AirFloss - we're delighted to hear that it has contributed positively to your gum health!
Kind Regards,
The Philips Australia Team
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pcc86South East Queensland, QLD
Not as good as I thought it would be
This is my second airfloss, and I think this new ultra airfloss does not work as well as the Philips Sonicare AirFloss(HX8111/02 my old one). The pressurized power is not as strong as the other one, and the brush head does not fit in between teeth that well. Bought this new one because the old one's battery was dead, and wanting to try the new function Triple Shot (which I think it could clean my teeth better than the old one did). Sadly, very disappointed, wish I could bought the old one back.
Purchased in April 2021 at David Jones Online Store for $129.00.
1 comment
Philips S.Philips
Hi there. Thanks for the honest feedback. We have mixed feelings about this one. ;) It's great to see your old AirFloss was such a big hit, but it's very unfortunate his new brother doesn't offer the ... Read more
same experience for you. Feel free to reach out to our customer care teamon social media(@PhilipsCare) or by phone at: 1300 363 391. Hopefully they can give you some tips to get you to love your new AirFloss. Kinds regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
amberSydney, NSW
- 2 reviews
Easy to use
The battery lasts pretty long and i am using it everyday to keep my teeths healthy, i can actually see the difference before and after i am using it, it is also much easier to use than I thought
The price is quite expensive tho
Purchased in October 2021.
1 comment
Philips S.Philips
Hi Amber. Thanks for sharing your review. We love to hear that you're already seeing results, and are finding it so easy to use. :)
Kinds regards,
The Philips Australia Team
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Questions & Answers
Pia H.asked
Where ca I get a new battery for it?
4 answers
Get a friend to check the company website
Philips S.Philips
Hi, Pia. Thanks for your question. Your Philips Sonicare AirFloss comes with a built-in rechargeable battery that cannot be replaced. We recommend that you only remove the battery at the end of your product's life. If you need any further information about the battery, feel free to get in touch with our customer support. You could contact them on 1300 363 391 (AU) or on 0800 658 224 (NZ). Alternatively, you could also reach out through social media.
Kind regards,
The Philips Australia Team.
Thank you very much for your information.Quess the battery has just completely died now - time for a new Airflosser!
Lee Yean L.asked
Hi, I have just received a replacement for my Hx8340 as mine one stop working as well. Unfortunately, the old nozzles I have does not fit the replacement unit. I wonder why this happens. How to make sure that the new nozzles that I purchase would fit the replacement unit and not the old one? Totally confused.
1 answer
Philips S.Philips
Hi Lee. Thanks for reaching out to us. It's a bit odd that your nozzles won't fit on the replacement unit you've received. We'd be happy to look into this for you, and make sure you can find the right nozzles. You can reach out to us directly at 1300 363 391 (Mondays to Fridays: 9:00 am - 7:00 pm EST) for Australia and 0800 658 224 (Mondays to Fridays: 9:00 am - 5:00 pm) for New Zealand.
Looking forward to hearing from you.
Kind regards,
The Philips Australia Team
gullapalliasked
I bought Philips Sonicare about 9 months ago from a dentist. It worked well for few times. Then I used mouth wash into it and used once. Later it never worked. It is dead since then (no light or no sound). I am not sure whether it is battery or what. It is still lying like that since then. I could not even open to check battery. Any advise or help?
2 answers
You can contact Philips under the warranty & they will replace it. They cannot be repaired.
Philips S.Philips
Hi there,
Thank you for sharing your experience with us - we regret hearing that your Airfloss won't work anymore, and we'd like to see what the issue is. You're more than welcome to ring us at 1300 363 391, or to send us a message on Facebook or Twitter (@PhilipsCare) - our team will do their best to assist you with this as soon as possible. Thank you!
Kind Regards,
The Philips Australia Team
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Philips S.Philips
Hi Mon, thank you for sharing your experience with the Sonicare Airfloss. We're happy to hear that your satisfied with this product. If you have any questions, feel free to reach out to us!
Kind regards,
The Philips Australia Team