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D.AblettGreater Melbourne (Inner), VIC
- 19 reviews
- Verified purchase
- Ambassador Review
Great for ironing on the run
The Philips Steam & Go is great for those early morning rush jobs before leaving for work. The unit heats up and produces steam in under a minute to quickly remove wrinkles without the use of an ironing board. This is supposed to be done whilst the garment is hanging but the included glove for holding the back of the fabric was too small to fit my hand, so I placed my shirt on the kitchen bench and in a few seconds the job is done. I have some Hard Yakka work shirts made from very thick cotton and after a wash the pockets are deformed. A quick ...Read more
5 second hit with the Steam & Go and the pockets are flat. It also worked flawlessly on my business shirts. My wife has a few dresses and skirts that don't really need a full iron but a quick run-over with this unit and the wrinkles are gone. Pro's * Very fast heat up * Very easy to do a shirt in a hurry * Packs up nice and compact in a neat looking bag. Con's * Supplied glove is too small. I couldn't wear it to use on hanging garments. * No light indicating the unit is on. This could be a safety issue. The Steam & Go performs as it suggests. It's not a replacement for the iron but it is the alternative to pulling the iron and ironing board out if you just have a quick job to do. It would also be a very good travel iron due to it's compact bag. I will use this at least once a week.
1 comment
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Review collected in partnership with Philips
hostie42AU
- 23 reviews
- 17 likes
- Verified purchase
- Ambassador Review
Does what it claims to do, but doesn't replace an iron
The Philips Steam & Go is designed to remove wrinkles from clothes without physically ironing the clothes, just using steam from a hand-held wand.
The instruction manual was clear and easy to follow, and when I first retrieved everything from the box I was up and running very quickly. Then once switched on, it took less than a minute for the device to warm up.
I've used it for two weeks on a variety of fabrics.
It struggled a little on heavy pure cotton. With perseverance, I could get a reasonable job.
It worked better on light cotton a...Read more
1 comment
Philips S.Philips
Hey there, thank you so much for taking the time to write down your experiences. We appreciate you sharing your honest opinion. Your feedback is a great help for us improve our products in the future.
Kind regards,
The Philips Australia team
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Review collected in partnership with Philips
duesseldorf67Sydney, NSW
- 29 reviews
Not as effective as I was hoping
My wife hates ironing with a passion but she does lots of it whilst watching her favourite tv shows. She was excited when I gave her the steam& go but this soon turned to disappointment. She noticed that the steam was not very powerful so she had to go over the area a number of times to get the item ironed out. The water tank is so small, she had to refill twice to complete a top, very annoying to have such limited supply of water reserves in the tank. We were anticipating a steam gun that would power through the garments but it was not faster than using our iron. It would probably be handy to take along when travelling and one needs to steam items that can’t be ironed.....but that’s about it.
1 comment
Philips S.Philips
Hi there, we regret to hear that the Steam & Go is not performing as quick and powerful as you and your wife expected. We'd like to thank you for sharing your honest feedback here with us. If you have... Read more
any questions about our products, now or in the future, then feel free to give our colleagues a call at 1300 363 391. We wish the two of you a very nice week. Kind regards, The Philips Australia TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Philips Steam & Go GC362/80 compares to other Garment Steamers
Know better, choose better.
APPerth, WA
- 38 reviews
- 1 like
- Verified purchase
- Ambassador Review
Great for business shirts in the morning - an ideal gift idea.
This is a really great alternative to ironing. I have a lot of "non iron" shirts which actually do need some ironing. With this product, it takes about 1-2 minutes in the morning to "iron" one of my shirts.
This steamer looks and feels like it is of a very high quality. The cord is quite long, which is a plus.
It takes literally a few seconds to heat up, which is great for a busy morning routine.
It comes provided with a heat proof glove, however, it produces pretty powerful steam so I am not sure if it is advisable to put your hand...Read more
anywhere near the "business end" of the device as you would risk getting a steam burn. This would also be a very useful device to take on business trips to give your shirts a bit of a spruce up and it comes with a cloth bag - presumably for this purpose.2 comments
Philips S.Philips
Hi there, thank you for your review and we're happy to hear the Philips Steam& Go made ironing your close so easy and comfortable. We got our fingers crossed for many years too and we wish you a pleas... Read more
ant day. Kind Regards, The Philips Australia Team.Update:
I've now taken this on a trip and it is fantastic. Great for suits, and it even works wonders on linen shirts. I have seen some other reviews complain about the capacity of the water reserv... Read more
oir, but honestly, for travel or doing a shirt in the morning, this is perfect. It is called the "steam and go" after all. Just refill it. It takes a couple of seconds.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Philips
BaxtersinNorthern Region, NSW
- 25 reviews
Do yourself a favour and buy an iron.
I was sent a Philips GC360 as part of Product Review's Ambassador program. I suspect after this review they won't let me anywhere near things like this again. Heaven knows I tried to make some positives out of it. I actually went to a couple of foreign review sites because I thought I might have been a bit too harsh. Thanks Google Translate!
After going through the user manual it seemed like a good idea. A device that pumps steam onto garments via a heated plate as an alternative to an iron. The manual and marketing insist you can hang up ga...Read more
rments and they become instantly wrinkle-free with the touch of the steam device while you support the back of the garment with a mittened hand. The Steam&Go comes with a brush attachment that keeps falling off so you can scorch your fingers while trying to keep it on, the aforementioned insulated mitten so you can toast your inner forearm while supporting the back of a hanging garment and an insulated bag to control the steaming inferno if you are stupid enough to put it away hot. It comes with a two year warranty period. It has a water reservoir that lasts 150 seconds (2'30”) on continuous use and doesn't fit under some tap heads. You need to stand next to a water source and basin while you use it. The device would be very useful for touching up delicate fabrics more suited to ethereal fairy wear than real life. On my sustainable property it was less than useful. I'm on house battery power and at 1300 watts, the Steam&Go eats charge because it's very inefficient. Watch your power bill with this one.2 comments
I just read the review below from Jorgejio. Yep, I think if you are a clever quilter or use it on velvet (or other really un-ironable fabrics) the device would work for you in that niche.
Philips S.Philips
Dear Baxtersin,
Thank you for your honest review. It's unfortunate to read that you weren't quite happy with the device. What you said about the Steam&Go brush attachment is something we take quite ... Read more
seriously. If you wish to discuss this further with us, please respond to the private message we've sent you.Similar opinion? Write a review on ieatwords.com.au!
Jorgejio
- 20 reviews
- 1 like
Handy for a quilter; excellent for an office-worker
(Packaging: [Jorgejio reports]: the lack of Styrofoam and the presence of environmentally friendly disposal advice appreciated.)
“The Quilter” (not Jorgejio) Reports:
The steamer did everything I asked of it. The awkward areas of shirts were a breeze, and it worked beautifully on heavily embroidered panels. I tried using it on velvet, which I would never iron, and was impressed with the result.
My only complaint is that the glove has no grip, so some fabrics are hard to keep taut.
If I were still working in an office every day, I think I’d prefer the larger steamer with a stand that had a vertical board and a hook to hang the clothes on; but: for my purposes (quilting and the occasional spruce-up) the compact version is all I need.
1 comment
Philips S.Philips
Hello Jorgejio,
thank you for sharing a few words with us on your experience with our Steam&Go. We're glad to hear that you find it easy to use and are happy with the results.Thanks for your feedback!
Kind regards,
The Philips Australia Team
Similar opinion? Write a review on ieatwords.com.au!
jpcnttiVictoria, 3770
- 59 reviews
Not really sure how to rate this one...
So let start by saying what bothers me first.
The fact that only when the unit is heating you know it’s on, when it’s hot, you have no idea if it is plug or not... there is only an orange led to indicate the the unit is heating. If let say get distracted leave for a second or 2, how do you remember if you left the unit on??? There is no light. So that is on safety point to consider.
Second point, it heats up, so how are you suppose to avoid to burn something when you have it on a table or ... I would have love to have some kind of base that ...Read more
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DBOSouth East Queensland, QLD
- 49 reviews
- 1 like
Powered by Steam
Look we all love things that are powered by steam right? It's fun - water goes in, add power of sorts and steam comes out to the amazement of all. Steam is very handy for a range of domestic chores, be that heating your dim sums or for getting those pesky wrinkles out of your clothes. This little marvel does the latter of course. Steam&Go, as the name suggests, is a product that lets you steam your clothes in a jiffy before you have to run out the door to do more important things. Stay with us.
The GC362 comes in a nice compact box and encl...Read more
osed you'll find a handy temperature proof bag for storage, a space man type glove/mitten suitable for children up to the age of 2 and the Steamer itself. The glove is no doubt targeted at the women in the audience because most guys would have trouble fitting it. Never mind, it's just steam right, how bad can a burn be. So, back to the device itself. Reasonably handy would be the first impression (due to the compact design and light weight). You could see that this would come in as a handy addition to a travel kit perhaps. The steamer itself is very simple to come to terms with. There's a clip on brush, which feels a tad flimsy (especially the top clip), which is designed to .. well brush as you steam. Handy for a jacket or similar I suppose. Then there's a small tank which clips onto the back, plus the wand itself (all in one type unit). You slide the tank down to unhook it from the steamer and there's a little rubber stopper at the base to fill it up. A little fiddly and the tank itself is quite small (more on that later). Once you hook the tank back into the handle, you just plug the unit into the power outlet and push a small button near the base of the handle. Then ... nothing. Well kind of. There's a light which comes on and goes out again in under a minute. If you've been distracted during that time there's no indication that the steamer is actually on. This isn't good when boiling water and steam is concerned. Especially if you accidentally leave it on and the kids find it. It would make much more sense to have power ON indication. A big fail in the safety aspect. Once the light is off, the steamer can be activated via the trigger. It starts a small pump inside and obviously sends jets of water onto the hotplate in the front of the unit. It's a little underwhelming to tell the truth. Yes there's steam but if you've been lulled into thinking that there will be a gush of steam like the product image on the packaging, you'd be mistaken. I would equate the steam amount to be quite similar to a normal steam iron or a kettle on high boil.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Kazzaasked
How do you get brush off?
1 answer
Philips S.Philips
Hi Kazza, you should be able to gently pull it off the steamer. If you have any difficulty doing that, please feel free to reach our product team directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. They'll be happy to help.
Kind Regards
The Philips Australia Team
Anthony M.asked
How do you de scale model GC362 steam and go?
1 answer
Philips S.Philips
Hi there,
Thanks for reaching out to us. You can clean the Philips Steam&Go by rinsing the water tank to remove any deposits. If there is anything left, make sure to wipe them off with a cloth with a non-abrasive cleaning detergent. If this doesn't help, we'd like to refer you to our product team for more information. You can reach them directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. They'll be happy to help.
Kind regards,
The Philips Australia Team
Bevasked
Hi I have purchased this product and can not get it to steam. Yes it has water in the tank, yes I’m waiting long enough for it to heat up. I have tried everything, could this be a faulty one?
1 answer
Philips S.Philips
Hi Bev,
Thanks for reaching out to us. We're sorry to hear about that. How long do you have your steamer? Keep in mind that your Philips Handheld Steamer is designed to be used vertically. When it is positioned horizontally, the water from the tank can't flow freely. Therefore we recommend to hold your Philips Steam & Go vertically while using it. Also make sure that the water tank is properly inserted, your garment steamer won't be able to produce steam if it isn't inserted properly. Let us know if this has helped you out. If it doesn't, then please feel free to contact us via 1300 363 391 (Mondays to Saturdays: 7:00 am - 7:00 pm EST).
Kind Regards,
The Philips Australia team
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Philips S.Philips
Hi there, we are happy that you are so pleased with the Steam & Go. Good to hear you find it useful! Thanks so much for sharing your experiences with us, and for your kind words.
Kind regards,
The Philips Australia Team