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Pinnacle Safety and Training (page 3 of 6)
- 4 reviews
- 9 likes
cert 4 tae lack of response
Can someone please call me on my mobile
It has been two months since I completed my CERT 4 . Upon completion and after making three phone calls about the certificate not being delivered I was told on each occasion I had passed with a mark of 5 out of 5. The person said they would look into it and get back to me asap... no calls yet received I am still waiting . This is in addition to being been put on hold multiple times, hung up on, belittled and not had any emails answered at all.
Other than a very sarcastic and threatening person on the ph...
Read moreone this week named Sophie from the Brisbane office who said, ( quote) ‘ I will not send an email through for you to advice the course completion ; you can just wait” ... apparently she did not like my tone and could not understand why I was frustrated with their lack of service (no swearing or abuse from myself) then abruptly hung up the phone. Why will you not contact me or send my certificate. I have fully paid and completed the training. Why is it so hard for you to send my certificate return calls or provide any substantial answers. This is disgraceful. Kim
- Verified
Cert 4 Work Health and Safety
I highly recommend Pinnacle for delivering the 5-day intensive course.
My Trainer was Usman Mustafa and I cannot speak highly enough of his professional, clear, concise, and thorough teaching methods.
He kept the entire class engaged and focused through some long days with a high workload.
You can tell he is passionate about the subject and he genuinely wants all his students to succeed.
Thank you Pinnacle and Usman Mustafa for delivering a high-quality course.
Training facilities, course content, and Trainer knowledge and delivery all 5 Star
Great training provider
Undertook Cert IV Training & Assessment. My trainer David was fantastic, had the whole group engaged, explained things brilliantly ensuring everyone understood the material. Thanks David & Pinnacle for a great experience!
- 2 reviews
Fantastic!
I was grateful for the trainer Usman, he was excellent at explaining everything and made it easy to understand. He made the class enjoyable. He provided positive feedback and guidance. I am very impressed with the quality of the class and teacher. Thank you Usman!
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Kim was great.
I did my confined space course and it was great. A lot of great knowledge from Kim and very friendly staff. Kim made sure we understood all information and made the effort to pass on the knowledge. I would definitely recommend it.
Top Training. Good Team
Attended the General Induction Coal Mining. S11 course.
Well run course.
Quality training provided by "Mick trainer"
Clean venue.
Plenty of parking.
Enrolled now for Confined Space, working from Heights and Providing First Aid
- 2 reviews
Excellent trainers and training
Sunny was a awesome Trainer are great to learn from and enjoyed the entire course. Still be back for a couple more later on in the year. EWP and Boom Lift tickets are next.
- 2 reviews
Forklift
Doc is a fantastic trainer, he really knows how to calm people down and help them to keep a level head so that they can get through the course.
Great Doc, thanks buddy.
pinnacle working at heights
course was awesome. Good split of practical and theory. Instructor/ teacher has great knowledge and made it fun. he would not move to the next stage until everyone understood and could complete tasks to required level.
I've done a few courses here with the Sydney branch and would not choose anyone else
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WHS Cert IV
Ian Flynn is very knowledgeable and did a great job of guiding us through the Cert IV Work Health and Safety course in five intensive days. Face to face learning works best for me, and it was very satisfying to walk away at the end of the week with the Certificate in hand.
Fantastic Course
I really enjoyed the HSR 5 day course. Instructor Shane Crook was fantastic and delivered the course content in a way that was easy to follow and understand. I found the information to be relevant and also helped me to identify areas we could improve on in my workplace. Highly recommended.
Excellent course,
Brad Matton is very professional and knowledgeable with this course. I would highly recommend him and Pinnacle to anyone looking to gain more skills.I look forward to completing more courses.
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- Verified
Course and trainer excellent. A small issue of receiving my training materials.
I thoroughly enjoyed my Cert 4 in OHS. Initially, I had some issues getting my learning materials emailed through and had to call 3 times and be re-enrolled before they successfully emailed my learning kit.
Once the course began, I was thrilled and excited and motivated. My trainer was energetic, fun and passionate about what she taught. I know the Cert 4 is a fast-track one week course, but I would have happily spent a couple of weeks there learning.
The staff over the phone were lovely and worked to resolve any issues quickly. I received my C...
Painful
I did the full course, I was not impressed by the TAE course layout/structure at all, and felt it was crap.
like most RTO's they take your money quickly, oversell and under deliver.
They wouldn't let us use the photocopier they had 2m from the classroom to scan documents that they required to assess us, it is a bit rich I thought after paying $2750...
I have done a few pinnacle courses that were run well, so was let down by this one. Avoid this TAE at all costs
- 2 reviews
Extremely Professional place for learning correct Safety Procedures. Would not go anywhere else.
Fantastic place to learn, trainers explained everything thoroughly and in a very professional manner. Left each day smiling and with a head full of knowledge. AMAZING place for learning. Will come back. Keep up the great work !
Informative course
The one day Working at Heights Safely course is informative & covers everything you need to know to conduct at heights work safely.
Our instructor Norm conducted the class in a fashion that wasn't boring, invited student participation & the practical side of the course covered three scenarios that one would expect to encounter in the work environment.
Highly recommended....
TAE40116 Upgrade - An outstanding learning experience!! An exceptional Trainer!! And wonderful value for money!!
Highly recommend Pinnacle Safety and Training.
I attended my 2-Day TAE40116 Upgrade in mid-November 2022 at Canning Vale Western Australia and was very impressed and very satisfied with the Pinnacle training delivery and the course content. The course was well structured to meet individual participant needs which I really appreciated. I also really appreciated the small number of classroom participants.
In comparison with other RTOs I have attended training with, I found that Pinnacle far exceeds all the others in delivering a high standard of professional training and being excellent value for money.
A very special thankyou and deep appreciation to trainer Claire Kennedy for such an outstanding job!!
Excellent traffic management course
The course was excellent. Covered everything I needed to know.The trainer was very professional and knowledgeable. Very comfortable environment to learn in. Would highly recommend to anyone wanting a career in traffic management
- 2 reviews
Professional and efficient
I recently completed the RAL course at Canningvale WA the information supplied for this course was excellent and up to date, the trainer Kim was has a wealth of experience and real world experience which shows in his teaching. From the admin staff to the trainer I found everything a great experience, the facilities are modern and clean and relevant.
Excellent and thorough presentation
The information and manner of teaching was well developed. It drew out people and showed how the information applied to us in our many workplace endeavours. Very helpful. Rob Bullen showed an interest in all students in his class, and taught them according to their needs. Excellent work Rob.
Highly recommend this place for all licences
Brad Matton & Dok were great trainers. Anne & Sophie were very supportive from the admin team. Great team effort. A big thumbs up for the trainers specially. They were very attentive. They both made sure we all understood what was required for all tests. Everyone was very professional and treated everyone equally with respect. Their equipment are extremely good. Thanks for making it happen. I will definitely recommend you guys to all of my mates. I highly recommend Pinnacle training to everyone who wishes to obtain various licences. Keep up the good work Pinnacle training Port Melbourne. You guys rock. Wish you all the best team. Cheers Sameera.
Highly recommended
I recently completed the TAE40116 Certificate IV in Training and Assessment through Pinnacle, I did the 10 days face-to-face with Helen Pentony
The volume of learning I received was above and beyond anything I could of expected. The course’s material and the training provided from Helen was extremely engaging and formed sequence for the major portfolio component perfectly, Helen and Pinnacle’s support was always available to myself.
I would recommend doing this particular course via Pinnacle Safety and Training to anyone wishing to become a T...
- 2 reviews
Highly recommended
I have done the TAE40116, the instructor (Helen) was very good and hands-on. Being myself new in the vocational sector, she provided invaluable support and advice during and extra class. In the last unit the other instructor (Mary-Ann) gave me sharp feedback on my presentation skills, which was quite important even that I had over 10 years experience in teaching. I managed to get a position less than a month after concluding the course, and the fact that it was done at Pinnacle positively counted at the interview. The employer knew who they were, the high-quality standard of the courses and the trainers.
Thank you very much Pinnacle!
Marcio
Dishonest advertising and terrible customer service
Applied for CSQ funding. It was approved. Course should have only cost $14. Was told I needed to pay the full price upfront and then I would be reimbursed. After multiple phone calls I am yet to be refunded. It’s been nearly 3 months.
- 4 reviews
Professional team
Booked for the TAELLN411 course, the whole team at Pinnacle are very friendly helpful and professional, I would recommend Pinnacle Training to anyone and if I need to do any other courses would not contemplate going anywhere else, thanks everyone at Pinnacle.
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