59 questions from our users

Priscilla Chetty
Priscilla Chettyasked

Which polytec white sheen cupboards go well with intense white caesorstone bench tops



1 answer
Polytec
Paul Z.PolytecSend a private message

Blossom White was developed to go with engineered stone products, it is available in Sheen finish. You can order a sample from the polytec website https://www.polytec.com.au/colour/blossom-white/sheen/

Terry
Terryasked

Good morning,
Our kitchen is about 15 years old. Obviously polytec panels that we are very happy with apart from one.
The cover is starting to come away in what looks like glue is giving away. Any thoughts please.
Terry Wilson, Wynyard, Tasmania 0439206424.

8 answers
Polytec
Paul Z.PolytecSend a private message

Hi Terry, where is the door located in the kitchen? Are you able to private message some photos of the issue?

Terry
Terry
Polytec
Paul Z.PolytecSend a private message

If we can see a photo of the door it will help determine what type it is.

Marian Y.
Marian Y.asked

Hi I'm doing my new kitchen and I'm choosing Polytec melamine Bottega Oak wood Matt, is this a good choice or I'm going to have issues with cleaning and fingerprints as most of the comments, also will this be suitable for laundry and bathrooms or the water and moisture will affect it. Thanks

1 answer
Polytec
Paul Z.PolytecSend a private message
cheza
chezaasked

Is a polytec boston oak or buller stone more suitable for vanity benchtop re keeping clean . Polar white sheen looks promising but wonder about scratches and water marks thanks

1 answer
Polytec
Paul Z.PolytecSend a private message
Erin T.
Erin T.asked

Hello, we are having trouble choosing which "black" finish for our new dream kitchen. We want all the cupboards and doors the same. We like the look & feel of Venette, however it has been suggested that oily marks imprint and cannot be removed. Would appreciate some advice on what wears better for marks and fingerprints in the entire range. Our preference is a matt finish but if a textured or gloss finish fairs better please suggest.

Thank you.

1 answer
Polytec
Paul Z.PolytecSend a private message
Kris
Krisasked

I was told to clean my venette fingerprint proof kitchen doors with soapy water.....BUT ...it doesn't clean it.....even water stains are visible especially when the light hits the doors in the right angle.
It's so upsetting....after spending all that money on it ....and it's so annoying when you are cleaning it all the time

5 answers
Polytec
Paul Z.PolytecSend a private message
Eden M.
Eden M.

This link is broke please send it through

Kris
Kris

It didn't clean it anyway. Marks are still visible......

amir e.
amir e.asked

my cabinet maker has been telling you have huge backlog for benchtops. it has been over three months, and you still cant tell him what will be estimated delivery time. it utterly unprofessional, especially the color is in stock

1 answer
Polytec
Paul Z.PolytecSend a private message

Hi, can you send us a private message with your cabinet maker's details so we can follow up with this order and find out where the issue is. Thanks

Fay
Fayasked

I have vanette kitchen cupboards and just won't clean. Need to know a product to use.

4 answers
Grant M.
Grant M.

Replace them! And not with a Polytec product. Speaking from experience.

Jenny G.
Jenny G.
Fay
Fay

Thanks for that will try it

Walter S
Walter Sasked

Hi. We are remodeling our Kitchen and we plan on using the Ultraglaze Artic White for our cupboards doors, but i am concerned about the number of complaints about yellowing, has this been fixed, or what you recommend as the best finish.
Regards
Walter

4 answers
Megan
Megan

I would steer clear of polytec. My kitchen is yellow, and to date I have had no success with them assisting me to rectify the product fault. I selected ultra white and I have a yellow kitchen. Yellow.

Polytec
Paul Z.PolytecSend a private message

Hi Walter, Ultraglaze is a premium acrylic product and there has never been many colour variation issues with this surface. All polytec products come with a 7 year warranty.

Polytec
Paul Z.PolytecSend a private message

Hi Megan, did you contact the Warranty department regarding your kitchen? If this is product fault and you are within your warranty period there should be no issue rectifying this.

Lara T.
Lara T.asked

Hi, we've just built a new house and used polytec on our kitchen cupboards and draws in the veneer white and a grey to avoid finger prints. Unfortunately I can't get marks and dirt off my white that my children leave. I've used the soft cloth and warm detergent but nothing is coming off. The finger marks on the grey is annoying too. I've looked up the care and maintenance and that's what it said to do. I rang Polytec and all they could say was look online to our care and maintenance. Some cleaning advice would be great. The kick boards are bad too as there the same as the cupboards.

2 answers
Polytec
Paul Z.PolytecSend a private message

Hi Lara, sorry to hear about this. We recommend using methylated spirits mixed with a little bit of water and used with a microfibre cloth. Can you please let us know how you go? Thank you.

Paul c
Paul c

I have the same issue we paid a lot of money for Venette Matt black finger proof units and after a year using warm soapy water we can not get rid of the marks

Paul

Gypsy T.
Gypsy T.asked

I have already had a white gloss Polytec kitchen and laundry replaced under warranty for extreme yellowing after 2yrs. I am having the same devastatingly having the problem with the replacement.
Has anyone experienced this. I am desperate for help.

3 answers
Gypsy T.
Gypsy T.

Apparently this is a UV protection issue and my last batch of Ploytec was missing it??

Remi
Remi

Hi Gypsy, my Calacutta D'oro Matera benchtops have mat finish, they do not have a resin layer on top. Discolouration is not an issue.

Polytec
Paul Z.PolytecSend a private message

Hi there, please contact our warranty department if you are experiencing yellowing, they will then send someone out to investigate. Thanks!

KD83
KD83asked

I have just removed the peel off protective plastic on my hi gloss black kitchen cupboards. Some "residue" is still on some of the edges.. what is the safest way to clean/remove this please?
Thanks
Karen

1 answer
Polytec
Paul Z.PolytecSend a private message

Hi Karen, try a streak-free window cleaner. Please let us know how you go.

Jenny
Jennyasked

Has anyone worked out how to remove fingerprints from venette cupboards?

4 answers
Polytec
Paul Z.PolytecSend a private message
Jenny
Jenny

Morning Sarah, thanks for the information.

Anna D.
Anna D.

Hi Jenny am in the process of polytec selection & am considering venette. What color is yours? We re thinking black Wenge venette

Nic
Nicasked

Hi. Is there a difference in melamine amd melamine wood finish and laminex and polytechnic wood Matt? I am putting in a nee kitchen and have 2 quotes from 2 different cabinet makers and one quoted on melamine for carcus etc and melamine wood grain for doors ( will use lighter tones) and the other quoted on Laminex carcass and polytechnic wood Matt doors. So confused! Do not want tiger mark issues eithet! Help ! Thanks

1 answer
Polytec
Paul Z.PolytecSend a private message
Varsha
Varshaasked

Hi has anyone built their kitchen cabinets using Oxford blue thermo can you please let us know how this product is? We are in the process of knock down rebuild and our builder has suggested this product. After reading all the review above I am quite concerned about our choices as our kitchen overhead, island, pantry, granny flat and laundry has got all polytec thermo oxford cabinets. Please advice

3 answers
Bob S
Bob S

Sorry, I don't know if ours are thermo. But we were very happy with Polytec's service.

Varsha
Varsha

Thank you Bob can you please post photos of your kitchen cabinets? . Did you use oxford blue?

Linda
Linda

Don't touch their products read a the reviews I have a new bench top unusable scratches bad bad bad

Marie01
Marie01asked

I am considering installing Polytec wardrobes. After reading the often poor reviews of kitchens I am wondering what if any issues have been found with wardrobes. Are there any reviews for wardrobes?

2 answers
Jenny
Jenny

Not used Polytech for wardrobes. There are a few Facebook pages for home builders which I go to, post a question asking what people think of Polytech products.

Marie01
Marie01

Thanks Jenny, I will do that.

Sue Violet Town
Sue Violet Townasked

We are planning our kitchen and other cabinetry in a new build. Our cabinet-maker prefers Polytec to Laminex, so we've ordered samples and chosen a range of possibilities. However after reading the comments in this forum, I'm very concerned and now don't want to use Polytec unless I can be convinced that Laminex doesn't offer a better alternative.

1 answer
Jenny
Jenny
Marj
Marjasked

I am thinking of having upper cabinetry venette oxford slimline no handles
and Angora oak woodmatt as lower cabinetry with casserstone bench top Calcutta Euro,looking at reviews, i am not sure that choosing a dark mattwood colour, is the best choose, reviews state that they are hard to clean@ fingerprint marks are very visible and hard to clean, can you recommend a better choice, i do prefer the dark @ light contrast, much appreciate you opinion thank you.

4 answers
Karen Frizelle
Karen Frizelle
Mary R.
Mary R.

Vanette black looks good to see but in long run worried if it will leave lots of scratches and marks

simon-john
simon-john

We clean ours with an Enjo bathroom mitt with water removes all marks - dont use chemicals on the matt it leave a residue

Laine F.
Laine F.asked

Hi everyone. In two weeks I will need to make a final decision on both, material and color for my new kitchen. I was considering to go thermolaminate Greige matt for cabinets and laminate Argento Stone Matt for the benchtop. The top cabinets would have no handles (shark tooth), and the bottom cabinets and drawers would have handles. I am hoping to have a practical, easy cleaning kitchen. Now, reading all those reviews above, I am really worried about my choices. Hopefully I still have some time to completely change my mind so I would much appreciate some advice.
Also, if someone did the same choice for colors (cabinets & benchtop), could them please tell me if the colors match? Thanks.

6 answers
Polytec
Paul Z.PolytecSend a private message
KL W.
KL W.

Sarah you seems to be avoiding the questions about how to clean off the finger prints and water mark. Suggesting your customers to choose a lighter colour instead is not a solution as many of us already have a black coloured kitchen.

KL W.
KL W.
Ken
Kenasked

Hi we have chosen the Nataio walnut woodmatt finish for our new kitchen cabinets and after reading this thread, we are concerned of the marking like grease and finger marks to be very visible. Should we go for a different product range?

2 answers
Karen Frizelle
Karen Frizelle
Ken
Ken

Thanks for reply Karen we do have adjoining flooring in black Butt but we preferred the nataio walnut colour following a kitchen we saw on the web. Do you mind sharing a photo of your kitchen on this thread? Thanks again

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