Redsbaby JIVE Questions & Answers (page 3 of 4)

Hi Kas,

The seat has 3 recline positions, depending on the model of pram you have - the recline is either at the side of the pram with two buttons. The latest versions of the JIVE and METRO have a latch at the back of the seat which allows you to recline to the different positions.

I hope this helps :)

Brooke - RB Team xx

Hi Savyshopper,

Thank you for your question. The JIVE and METRO handlebars are made of a hardwearing leatherette (the same material that is used in car interiors) this material is designed to with-stand day to day wear and tear and all the things that can happen when using a pram. It isn't normal for a handlebar to visibly wear with the correct care and maintenance.

We always support our customers and ensure that all parts of the pram are working as they should and we urge customers to be in touch if any part of their pram isn't working as it is intended to.

I hope this helps :)

Brooke - RB Team xx

Hi Kaitlin,

We are sorry to hear this and of course we can help. If you are able to send your order details and a quick video through to [email protected], the team will assist ASAP. Brooke - RB Team xx

Hi William, thank you for your question. Yes, you can use the Nuna Pipa with the Maxi-Cosi capsule adaptors on the JIVE. Got to love a timely hand-me-down. One less thing to buy! Sarah - RB Team xx

We don’t currently manufacture our own travel bag but we can recommend the Phil and Ted’s Universal Travel Bag. It’s a good fit for our prams. Happy travels! Sarah – RB Team xx

Hello! METRO and JIVE are both compatible with Maxi Cosi capsules (MICO and CITI models). At this point Redsbaby prams aren’t compatible with other capsules but it is definitely something we are considering going forward.

I have included the link below so you can look at how you can covert the JIVE or METRO to a travel system. Please let us know if you have any further questions.

www.redsbaby.com.au/jive-metro-maxi-cosi-capsule-adaptors-travel-system

Sarah - RB Team xx

Hi Kerrie, the Tandem doesn't accommodate two bassinets so we can't recommend it as a newborn twin option. Wish we could help but the chassis design doesn't allow it. Sarah - RB Team xx

Hi Liz, thanks for your enquiry. Our JIVE Tandem doesn't accommodate two bassinets - only one bassinet/one seat, or two seats, as such, it is not considered ideal for newborns. While there are no clear standards, it's recommended that babies lay flat in a bassinet until they gain neck control or they are six months old. While the seats on our prams recline to a 180 degree position, the child's legs are elevated by the foot rest. At the end of the day; however, it comes down to personal choice. If you have any further enquiries, please don't hesitate to get in touch with customer service: [email protected] or (02) 8487 8418. Sarah - RB Team xx

Hi Nouha, all our materials are highly durable and stain resistant, and they can be spot cleaned when required. It's a bit of a trade off with Mist. While dark foods and gunk will show, you have the same problem with lighter foods and gunk (think crackers and yoghurt) with the darker coloured fabrics. Either way, most general dirt with wipe away with a damp cloth. Thank you for your enquiry. Sarah - RB Team xx

Hi Alex, we run Demo Days across the country and we also take part in most baby expos but we don't stock in stores. If you can't get to any of our events, we also offer 'Our Promise' which covers you in your order online and you haven't tested it in advance. Please see this link for more details: www.redsbaby.com.au/our-promise. If you have any further questions, please don't hesitate to call (02) 8287 8418 or email [email protected], and the team will help. Sarah - RB Team xx

Hi Kylie, all our materials are highly durable and stain resistant, and they can be spot cleaned when required. It's a bit of a trade off with Mist. While dark foods and gunk will show, you have the same problem with lighter foods and gunk (think crackers and yoghurt) with the darker coloured fabrics. Either way, most general dirt with wipe away with a damp cloth. Thank you for your enquiry. Sarah - RB Team xx

Hi Erin, the seat liner does add an additional layer of comfort (although the seat is already nicely cushioned); however, it's primarily to keep act as a buffer between baby and the seat to catch mess. Rather than having clean to seat, you can simply remove the seat liner and pop it in the wash. Sarah - RB Team xx

Hi Kate, this is precisely the sort of use our prams are intended for. Our wheels feature:
Rear air tyres: unmatched, ultimate ride comfort and excellent surface grip
Front 360 degree swivel wheels: maneuverable in tight spaces
Front wheel locks: stability on uneven terrain and long distances
Four wheel suspension: easy push and a smoother ride
Four wheel design: optimum weight distribution, providing more stability on curbs and uneven surfaces

Hope that helps! Sarah - RB Team xx