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Reviews posted between March 13th, 2022 and March 31st, 2022 had the chance to win one $200 Redsbaby gift voucher. Reviews posted between December 19th, 2018, and December 31st, 2018 and August 8, 2018 to August 31, 2018. These reviewers may have received one of 5 $50 Redsbaby vouchers. A reviewer that posted their review between June 26th, 2022 and July 5th, 2022, may have won a Redsbaby SKIP stroller (Valued at $399).
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Redsbaby JIVE Questions & Answers
44 questions from our users
Alex sasked
Has anyone had any issues with the pram tipping when walking on pavements? My pram used to be okay but now I have issues almost every time I go out. My child only weighs 12kgs so shouldn’t be because of his size.
6 answers
No but my daughter is not yet 12kg
RedsbabyRedsbaby
Hi Alex,
Thank you for your question. I would urge you to be in touch with customer care on 1300 344 964 (Mon - Friday) so we can assist in making sure your pram is working as it should. The seat can take up to 20kgs so we need to take a look at what is happening with your pram as soon as possible.
Brooke - RB Team xx
Yes, my pram tipped last week on a small lip of a driveway, it was disastrous. Thankfully my baby is okay, I stopped it from flipping completely but it meant falling to the side and catching the baby at the side of the bassinet. I have a lot of skin off from falling on the road. I think the front wheels are too small. They got stuck and turned. I have liked the pram
Otherwise but I think this is a major issues as the lip was only maybe 3-4cm
Jessasked
I have a Jive (purchased 2017) and wondering if anyone else has had issues with the handle bar grips wearing down? We’ve had the pram for over a year now but the wearing down began almost immediately and has gotten worse over time. Rather frustrating as I love the pram and expected it to last a long time!
2 answers
RedsbabyRedsbaby
Hi Jess, thank you for your question. I am sorry to hear this and I would urge you to be in touch with the customer care team on 1300 344 964. The leatherette handlebar should hold up to day to day use and last the life of the pram. We would certainly like to assist in resolving this for you.
Brooke - RB Team xx
Hi jess. Mine has had the same issue! Just over a year old and the leather handle seems to be wearing out. I’ll contact reds too :) otherwise a great pram!
Alisha masked
Is the Jive frame 2018 compatible with the 2017 jive seat?
2 answers
I'm not sure of this sorry
RedsbabyRedsbaby
Hi Alisha,
Thank you for your question. We haven't changed the attachments from the existing 2016/17 versions of the JIVE so they are compatible. We don't sell the 2018 chassis separately as they are reserved for warranty purposes only. Please be in touch with customer care on 1300 344 964 if you have any questions about the above.
Brooke - RB Team x
Angeasked
Does the jive seat (original model) fit into the metro 2017 frame?
2 answers
Hi Ange, it’s a good question. I don’t know the answer but I recommend you call or email redsbaby’s customer service. They have always been more than helpful to me when I had any queries or installation advice for their product (and responsed within 24-48hrs). Don’t have their contact info. but I’m pretty sure on their website. Alex
RedsbabyRedsbaby
Hi Ange,
Thank you for your message. Yes, the 2017 versions of the JIVE and METRO had the same seats and bassinets so they are interchangeable. I hope this helps :)
Brooke - RB Team xx
Amymacasked
Hi I have a redsbaby with bassinet, has anyone bought a travel bag before that fits it all in? I have seen that phil&teds is mentioned but will it definitely fit? Nervous about spending the money for it not to work
3 answers
Hi Amy! There’s a redsbaby community group on facebook which I think can help you. I’ve seen this same question before on that fb group but I can’t remember the answer.
I have Phil and teds universal travel bag. The Jive fits it easy plus lots of room. It fits even bigger pram like bugaboo chameleon.
RedsbabyRedsbaby
Hi Amy,
Thank you for your question. We can recommend some compatible travel bags for you - please email through to [email protected] and we can send you through some information about travelling with your Redsbaby pram.
Brooke - RB Team xx
Gullasked
What snack trays are comparable with the first edition Redsbaby jive? Does anyone know if the uppababy snack tray fits?
1 answer
RedsbabyRedsbaby
Hi Gull,
Thank you for your question. We haven't designed a snack tray as yet but I will be sure to pass this onto our design team. We can suggest trying the universal snack trays available in baby stores - some are flexible and fit over the bumper for ease of use.
Please be in touch if you have any further questions :)
Brooke - RB Team xx
Mary Newtonasked
Is it heavy to lift, how much does stroller weigh?
3 answers
The weight is on the website, I can’t remember, somewhere around 10kg I think. I find it okay, I keep it in my car though so I only lift it in and out of the car. If you want a really light pram this isn’t it, but any really light pram I don’t think would be as nice to handle, you’d feel all the bumps.
The frame is about 7kg and the bassinet/seat is about 2-3kg and I practised lifting the frame and bassinet separately into the boot whilst 6 month pregnant with no dramas.
As Phoebe mentioned it's not the lightest but I think it's pretty light for such a sturdy feeling pram.
RedsbabyRedsbaby
The JIVE is a great light weight pram which folds with the seat attached. When you have the seat attached the pram weighs approximately 11kgs. You can remove the seat for a more lightweight lift with the frame just 8.3kgs.
Hope this helps - Brooke - RB Team xx
Frankieasked
Anyone having issues with the front wheels? Twice we have been out walking in our estate and the wheels have jammed/locked today they totally folded inter the pram and it toppled over(I had the safety harness on my hand and I stumbled too) ??
1 answer
RedsbabyRedsbaby
Hi Frankie,
Thank you for your message and we are sorry to hear this. If you haven't already been in touch with our customer care team, we urge you to do so on (02) 82878418 as soon as possible. This certainly isn't normal and we would need to have the warranty team assess the issue for you. Please be in touch via phone or email as customer care will be able to assist.
Brooke - RB Team xx
Nicole Rasked
Is the bassinet and seat all together for 849?
3 answers
Yes! You get the pram seat and the bassinet included in the price.
If you purchase on the day at their roadshow s you also usually get $100 of acessories (your choice)
Then you can optionally purchase an additional seat+clip to make it a double pram!!
:)
So can i get this deal on the 24th of march the show that's in melvourne in st kilda
RedsbabyRedsbaby
Hi there,
The JIVE is sold as a package with the bassinet and stroller for $849 or $949 (for the Platinum version). We also offer specials towards accessories at our demonstrations and expos if you decide to purchase on the day :)
Brooke - RB Team xx
Elizabethasked
What travel bag fits the redsbaby with the bassinet?
3 answers
I bought a caddy organiser where I put my water bottle, phone, bib and burp cloth for easy access. I use the pacapod nappy bag which I can just hang over the pram handle bars on in the bottom tray.
RedsbabyRedsbaby
Hi Elizabeth, we don't manufacture our own travel bag just yet but we can recommend the Phil&Teds universal travel bag for use with the JIVE and METRO. They will fit with the pram frame and bassinet OR seat.
Brooke - RB Team xx
,
Hi Elizabeth did you buy the bag and found it all fit? Red baby official I will definitely fit the pram and bassinet??
Court Fasked
hi there i was wondering if there is a toddler skateboard attachment and a car capsule available for this pram?
2 answers
Hi Court F, yes they do! They capsule attachments for the maxi cosi and britax capsules and they also have a little buggy board for toddlers. You can find them here - https://www.redsbaby.com.au/accessories-2017/
RedsbabyRedsbaby
Hi Courtney, we do have a buggy board accessory which will attach to both the JIVE and METRO. As well as this, we are compatible with a range of capsules so you can convert the pram into travel system. I have included links for both below:
https://www.redsbaby.com.au/jive-metro-buggyboard/
https://www.redsbaby.com.au/the-carriage/create-the-travel-system-of-your-choice/
I hope this helps :)
Brooke - RB Team xx
Kasasked
Hi, so I have a redbaby Jive and was wondering if I can recline the seat to lie down? I forgot to ask the vendor
1 answer
RedsbabyRedsbaby
Hi Kas,
The seat has 3 recline positions, depending on the model of pram you have - the recline is either at the side of the pram with two buttons. The latest versions of the JIVE and METRO have a latch at the back of the seat which allows you to recline to the different positions.
I hope this helps :)
Brooke - RB Team xx
savyshopperasked
Today we saw a redsbaby jive that seems to have suffered really bad wear on the handle. Has anyone else had issues with the handle succumbing to to excessive wear?
2 answers
RedsbabyRedsbaby
Hi Savyshopper,
Thank you for your question. The JIVE and METRO handlebars are made of a hardwearing leatherette (the same material that is used in car interiors) this material is designed to with-stand day to day wear and tear and all the things that can happen when using a pram. It isn't normal for a handlebar to visibly wear with the correct care and maintenance.
We always support our customers and ensure that all parts of the pram are working as they should and we urge customers to be in touch if any part of their pram isn't working as it is intended to.
I hope this helps :)
Brooke - RB Team xx
We have experienced this problem despite taking very good care of our pram.
Kaitlinasked
Hi! I own a redsbaby jive and love it! Just this morning I tried to use the recline function to have the seat upright and the spring seems to have 'let go' and I can't move the seat in any direction. Any help?
1 answer
RedsbabyRedsbaby
Hi Kaitlin,
We are sorry to hear this and of course we can help. If you are able to send your order details and a quick video through to [email protected], the team will assist ASAP. Brooke - RB Team xx
Williamasked
I've already got a nuna pipa capsule from my sister who's bub has outgrown it.
I realise that only the maxi cosi capsules are on the compatible list on redsbaby website. However, Ihad seen a post that the pipa is compatible with maxi cosi adaptors.
Can the pipa be used on the jive?
Many thanks!
2 answers
Nuna Pipa can. If you look on their Facebook page you will see a recent post regarding this :)
RedsbabyRedsbaby
Hi William, thank you for your question. Yes, you can use the Nuna Pipa with the Maxi-Cosi capsule adaptors on the JIVE. Got to love a timely hand-me-down. One less thing to buy! Sarah - RB Team xx
Meganasked
Hey just wondering what travel bag fits the jive? We are travelling interstate and am looking for a bag to protect the pram
1 answer
RedsbabyRedsbaby
We don’t currently manufacture our own travel bag but we can recommend the Phil and Ted’s Universal Travel Bag. It’s a good fit for our prams. Happy travels! Sarah – RB Team xx
Janineasked
Chloeasked
Hi
I am just wondering, can you purchase a second seat later on for the pram (when needed for future children) and also has anyone used it as a double pram and does a 2 year still fit in the second seat under a bassinet? Thanks!
1 answer
Hi! My son is only one year so I'm not sure about the size question but it looks to have quite a bit of room left. I believe Redsbaby has brought out a double pram, I'm not sure if you can 'add on' to existing prams, I imagine yes but best ask Redsbaby direct :)
Elizabethasked
Hi I'm wondering if the Safety 1st capsule will fit into the Jive pram? My current pram has Maxi Cosi adaptors which happen to fit my Safety 1st capsule.
1 answer
I am actually not sure, it's not very different so it might actually fit the guys from reds baby are very helpful so may be just give them a call.
1st Time Nanasked
Will the Steelcraft capsule fit into the Jive?
1 answer
RedsbabyRedsbaby
Hello! METRO and JIVE are both compatible with Maxi Cosi capsules (MICO and CITI models). At this point Redsbaby prams aren’t compatible with other capsules but it is definitely something we are considering going forward.
I have included the link below so you can look at how you can covert the JIVE or METRO to a travel system. Please let us know if you have any further questions.
www.redsbaby.com.au/jive-metro-maxi-cosi-capsule-adaptors-travel-system
Sarah - RB Team xx
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