I wasn't expecting the best quality of the bike because I only paid that much. But I really had experienced the Reid Bike Service.

They said freebies coming with the bike were such such such. Then they didn't have water bottle, which was ok i didn't need one and replaced by tool kits. When they brought the bike out, not sure if the bike's been assembled right, the guy said he needed to push the bike back to the mechanic to double check When I was about to pay, the guy told me they ran out light and can only offer me 50% of the reid light(whi...Read more

Bought an osprey 2013, bottle cage screw didn't work . Went to shop, waited 15 mins . they were busy . asked man at counter he said talk to sales guy . told the sales guy, he said take it to a hardware store !!! I said no I don't think so . He said ill check with my manager . Came back said you have to claim warranty online . left shop . checked iphone . warranty page says have to take bike to shop . went back to shop. told sales guy . The manager was the guy behind the counter . Guy behind counter said he would swap frame but had to leave i...Read more

I bought a Reid Gryphon, and at $200 I can't complain about price. I wanted a cheap commuter bike as I have a road bike and when chatting to the salesman about sizes, features etc it became evident that he knew nothing about bikes and could not help at all. Another thing that I found peculiar was the free water bottle and cage. With no screw holes in the frame they are quite useless. When I got home I had to adjust the stem as the handlebars were about 10 degrees off centre. I got a puncture within the first hour of riding. When I went to chang...Read more

I purchased the Reid Aquila Road Bar in January this year, I have started training for triathlons and wanted to upgrade my Condor to something a little lighter and faster. It’s a really comfortable, smooth and quick ride. I have received some very surprised comments from others in my group who were expecting it to be substandard compared to their bikes ($3,000 +) after they had a test ride of it. Other than having 1 puncture it has been perfectly suited to my needs (100km + per week) and I am really happy with my new upgrade. Don’t let the neg...Read more

I decided to purchase a vintage ladies 6 speed bicycle after hearing how inexpensive it was and having a look myself I was interested... Entering the shop located opposite Victoria market I waited quite a while to get served which wasn't a problem as I could see they were busy. I pre-ordered my bicycle around the 8th of December and was told it would be ready just after the new year. The new year came and I tried to contact them several times but got no response. I went back to the shop as calls still weren't going through and was told it would...Read more

I bought my Reid road bike 6 months ago and was really excited to commute to and from work on it. First day of riding to work, I had a punctured tyre. Bad luck! Oh well. Got to fixed at a local shop and went well from then on. Two months in I decide to get a service (free for a year, which I thought was awesome). Get on my freshly tuned bike to go to work the next day and get a punctured tyre! How about that?! I was on my way to work and the guy at the local shop said it was a puncture from low tyre pressure. Weird? Didn't I Just get it service...Read more

I am not really well-versed with bikes and the sort but needed something to commute to work, get fit bla bla bla. After a friend recommended me I ordered a road bike in January. I was told it was on backorder which wasn't what I wanted to hear to be honest but I really didn't have the money to pay top $ for something I could get at a fraction of the price with these guys. The delay honestly sucked but a couple of weeks later my bike was in and I haven't been happier. I dealt with a couple of people face to face and over the phone, they seemed h...Read more

I went in to reid cycles in north melbourne on saturday january 12th and put a deposit down for a ladies 6 speed vintage bike and basket. I was told it was in the warehouse, just needed to be put together and i could pick it up in 2-3 days and would receive a call. Friday came and i had not received a call so i phoned to be told it would be ready by tuesday or wednesday the next week. Again wednesday came and i hadn't heard anything, so i called to be told that it might come in by friday. Again, called friday to be told that it was not yet in, ...Read more

Last Saturday (2 Feb 2013) my partner bought me a ladies bicycle in lavender with a basket to be put on the back for a late Christmas present, paid in full. The staff member mentioned there was one out the back that would be put together the next week for us to pick up today on Saturday (9 Feb 2013).

Today I got the tram into Reid's Bikes across the road from the Queen Vic Market excited to pick up my new bike. As I got into the store I could see that it was busy so it is understandable that it took 30 mins for someone to serve me.

I fi...Read more

My girlfriend bought 6sp ladies vintage bike (minty green-cool!) from the Melbourne store before Christmas but sadly it has been a procession of bad service since. Still waiting on the basket (5wks & counting-strange how a 'strike at the docks' happened last year at the same busy time), skipping gears ('serviced' twice in 4 days but couldn't fix it - seems using a brake cable isn't the best plan for gears-thanks to the professionals at BikeForce Docklands for finally fixing that), 'fixed' a puncture for $20 that lasted less than 2kms before pun...Read more

I bought a Reid Osprey a little over 12 months ago and have since put about about 1200-1300 k's mainly riding to work, bike has performed solidly, and is still solid as a rock. I was a little apprehensive about buying one because the price seemed to good to be true, I tried to find reviews about it but the comments were mainly cynical ones by the kind of people who can't stand the thought that a bike that cost a fraction of theirs can possibly function properly,

My advice to people who are considering an Osprey, You won't be dissapointed!. ...Read more

Reid Cycles have great bikes at price that is noticeably and substantially different from every other supplier. Comparing my Reid Osprey with carbon forks at less than $500 suppliers of other brands would charge $800 for a similar set of components, but in some cases other suppliers would have low end components in comparison, such as Shimano Sora. The only reason everyone doesn't buy Reid is because they don't know about them. Just check out your purchase and compare the specs to the appropriate Reid model.

Having said all that though, the ...Read more