19 questions from our users
Phillip Minnasked
Why koleos multimedia( youtube,radio,sd card) reception is dropping up and down while driving?
1 answer
Hi, i live semi rural and digital radio does drop out on the fringes, i switched to FM and that fixed the problem, easy mistake to make .
Tony M.asked
2019 koleos life how do stop radio from going off as no good at the drive in
1 answer
I’d like to know this too, I’m currently at the drive in in my 2017 model and it’s driving us crazy
Anne F.asked
I have had the soft wear updated twice in side two months & the maps show up as blue lines on a black background like someone forgot to colour it in. Its really heard to read. Anyone else had this problem?
1 answer
Mine is like that but only at night, i think there’s a menu option for auto day/night
Jackie Hasked
All of a sudden the volume control has stopped working in the radio. Can't turn up or down only mute. Neither the volume knob below main screen or buttons by steering wheel will work?
Can't find anything about this in manual either.
Jackie Hasked
The volume control has just stopped working all of a sudden. You can mute but won't go up or down. Neither the knob under the main screen or the buttons on below steering wheel work. Looked in the manual but can't find anything.
4 answers
Sorry I can’t help with this.Just another Renault electrical issue.I hope someone can help because sure as hell Renault won’t be able to
Hi just wondering if you found out what was wrong with the radio
Hi Kylie, not really I ended up having to book it into the car dealer workshop and they connected it to the computer and reset it and it worked properly again.
Barry G.asked
Hi when I start the car (2016 Koleos Bose), during the function check it says 'check card reader', then approx. 30 seconds later the stereo and nav screen turn of and restart, forcing me to re-enter media source, maps etc. I have updated Renault software but not Tom Tom software. Any help appreciated?
No answers
Alainasked
Hi, has anyone had a noisy blower fan from the current shape Koleos while operating the aircon or heater? Possible bearing failure or a leaf?
Cheers!
1 answer
This was happening to my 2012 Koleos, take it to service ASAP. The issue maybe small but I’ve learned it could amount to an issue of a higher degree!
Alainasked
Hi everyone, (2017 Koleos Petrol) Once the fuel light comes on, our DTE (distance to empty) displays down to 80km remaining then turns blank to - -. Dealer hasnt heard of this before. Has anyone else experienced this, does your dash display go lower than 80km to empty?
Our previous 10y.o VW Golf would go all the way to 10km. Thanks!
2 answers
Hi Alain,
This certainly appears to be the "norm". Ours does the exact same thing. Even our '06 Renault Megane behaves this way. Depending on your current economy, the range remaining will go to "----" somewhere between 90 and 50km remaining.
I believe this is to encourage people to refuel sooner rather than later, especially overseas as it's illegal for them to run our of fuel on certain motorways.
Hope this helps.
bzerk86
Yep my 2018 koleos does the same
Rossasked
So i have the 2018 S Edition Koleos and wanted to find out about remote engine start, once you unlock the door, the car will shut off the engine. Surely theres a takeover procedure to prevent that from happening otherwise you will always need to start the car twice if using remote engine start.
Second is there a update to support wireless carplay?
3 answers
That's one for the Renault Dealer Service Manager.
Ken H.
Hi Ross,
What does the manual say regarding remote engine start? Perhaps if you press the unlock button on the key card instead of the hands free button on the door it will continue to run the engine? I have never owned a vehicle with remote start but understand what you mean regarding a takeover procedure. A friends Astra they had borrowed required them to do a very specific set of steps to be able to drive the car after using remote engine start.
Sorry I cannot be of more help.
bzerk86
Nah, tried both ways and the engine shutsdown regardless. Kind of pointless having remote start for it to shutdown as soon the door or remote unlock happens
Duncanasked
my Koleos, immediately after I answer or make a blue tooth mobile call experiences "no blue tooth connection" and I am unable to make or receive calls until I shutdown the vehicle and restart.
Anyone experienced this?
I think I may need to take it to the dealer.
2 answers
Sorry, no idea why! Try another dealer or Auto Electrician.
Ken H.
Mine did this and I mentioned it when it went for its first service and they updated the software and it fixed it. Now my temperature dials on the air con have stopped working so stuck on 24c. Hopefully just needs a reboot perhaps?
KASasked
When my phone rings in the car and I answer I cannot hear and they can not here me. My media works fine through the car and can play music from my phone via bluetooth. Any ideas?
1 answer
Hi Kas,
you don't say what State your in (O.K. frustrated state is my guess) or if the vehicle is still under warranty?
If in Victoria, try an Auto Electrician with European vehicle experience such as Jobsons in Carlton Vic. If its still under Warranty use the Dealer network to begin with, would be my advise. Many car makers use the same modules so for example, a BMW may have had the same complaint, caused by a common component to both vehicles.
If interstate, find the best European Auto Electrician, - ask older owners!
Something to try, engine running & radio on, on the right hand side of the steering wheel, off the column, you have the Audio controls that are finger tip controlled for volume up / down, station selection rotary knob, plus in the middle is a little button with a raised spot you can feel, that mutes the sound when required. Try that to see if it still works.
R / Ken H.
Chrisasked
How do you get all your phones numbers from your mobile phone to transfer after pairing phone in 2018 Koleos 2018? Only about 60 numbers come across. Have backed up my phone and transferred any numbers from sim to phone.
No answers
Martin Sasked
How do you turn the radio off koleos intens?
No answers
BobWasked
Purchased Koleos Altis July 2017 now experiencing noises at rear of vehicle around rear suspension rear tailgate area. especially when driving over speedhumps or uneven surfaces at low speed. anyone else experiencing these issues??
2 answers
Hello Bob,
Quiet as a mouse for ours. Take it in and get it resolved. Shouldn’t be an issue as you have plenty of warranty left.
Regards,
Thank you Koleos booked for next Tuesday just needed some background info to zero in on the noise to see if common problem. Looks like it may not be.
Review_Queenasked
Hi.
I have a 2016 Renault Koleos Bose and on the display screen when you put it in reverse the reverse camera shows up. it was showing the whole screen and now it has shrunk the viewing screen. no settings have been changed. any ideas why and how to fix it please?
2 answers
Hi, I have same problem, shrunk size in display of camera. Renault says this is normal size is not the whole screen. I find it hard to believe. Did you fix it?
Hi, no I didnt it's still the same.
smita francisasked
Hi I have a Koleas 2014 automatic model. It went in for servicing after that I had weird experience. The engine is off car locked the radio was on for at least 5 hours. I drove the car to garage, technician checked the car on his computer no fault all is perfect. I was advised to come back if problem occurs again. The same day later in the afternoon I parked my car locked it and went to work. Around 5 when I get to the car I found the wipers going on furiously car would not unlock battery got drained. Now the car is in again the technicians can't identify any fault. The battery is damaged . I am not happy with this situation. What if I install a new battery and car accessories go on draining the battery again. Buying a battery does not resolve the problem with electronic control system .
Has anyone experienced such a koleas problem before ?
2 answers
We are having battery drain problems. Entire battery drained in 2 days. no explanations. Wipers were moving and lights flashing but were told that weird stuff happens when there's not enough power to the electronics. Still investigating. Mine is 2015 auto.
We are having battery drain problems. Entire battery drained in 2 days. no explanations. Wipers were moving and lights flashing but were told that weird stuff happens when there's not enough power to the electronics. Still investigating. Mine is 2015 auto.
AGNasked
Is the current model Koleos easy to manoeuvre and park in CBD carparks?
C Wasked
I have just bought a Renault Koleos and love it. However it locks automatically when you walk away. How do I stop the automatic locking from occurring e.g. it locks itself in my garage and I do not need this...
Melasked
Hi,
I had the Koleos 2010 Privilege. One of the most features I loved was when you click the lock button two times it closes all the windows and sunroof. I just purchased the Koleos Intense diesel and this car does not have the option. You physically have to jump in the car and turn it on to close all windows and sunroof, safety reason maybe? And one more question... when inside the car besides the driver seat all 3 windows have to hold the window button up or down the whole time, it doesn’t have the one click open to open or close windows? I know it’s not a big deal but I have had the older model for 7 years that had these options and from going from that to this you would just expect it will just have those options. The only thing I could think of is Safety but I’m not sure.
Thank you
1 answer
Mine is the same . Safety I would imagine. Are you happy with the diesel nearly bought one . Does your phonebook on Bluetooth scroll through the contacts list via the cars scroll wheel . Cheers Rob .
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