Rent a Bomb (page 5 of 5)

Wish we never engaged with rent a bomb Gold Coast we are seriously out of pocket ...avoid like the plague and when we tried to complain got verbally assaulted

Unfortunately, I have to agree with all the other reviews. Misleading and inaccurate quotes which they never told us about. They just took the extra money without notification from the $300 bond. Apparently having air conditioner in the car is an "upgrade". The car was indeed a bomb. Headlights not working. We felt very unsafe driving around. Will never use again. The only positive was the guy who picked us up from the airport was friendly.

Broke down, boiled engine refused to reimburse repair cost, kept deposit.
20 year old vehicle that was not road worthy. If only I had read the reviews first.
Rude staff bullies threaten folk.

I made an online booking with Rent a bomb in Preston, Victoria. Received an acknowledgement, few minutes later the staff called me and confirmed the booking. He said the car is available and confirmed. On the day morning, I called him to pickup the car. But the staff told, the car is not available. He also told that, he never talked to me in past regarding any confirmation, though I had the call logs in my mobile. These guys are very cheap and untrustworthy. They always confirm the booking for one customer and then give the vehicle to someone else who intend to pay more. Further, when I was talking to the staff, he responded in very rude way. This is a bad and terrible way of doing business.

Do not use this place!!!!!!!!!!! Absolutely shoddy, untrustworthy, rude - just downright terrible. When something goes wrong you can't get in touch with any of the people you need to as they are always 'out of the country' or 'only contactable by email' (email which doesn't exist). We still have money owing from these people but am not hanging on any hope of getting it. Such a dodgy, terrible organisation and worst, rude customer service ever. Don't bother!!!!

when i returned car they said i burnt carpet 50 dollar charge he was extremely rude went to another customer even though i was there first told him he come in office told me to get off premises i said wheres my 300 dollars bond money back he had my debit card about to re-debit me then i said you have to take me to airport he said 10 dollar extra a fee ive paid i said you rip off he went mad threw my debit card at me im picking it up he grabs me thows me into door then pushes me backwood i land on my hip and hands picking my phone and wallet and glasses smokes when getting my bags he leant into car grabed my jacket threw it on road and said to me im lucky he didn,t smash my head in

staff

Their cars are cheap and nasty and so is the customer service. Use only if you absolutely need to save that last dollar as there are other budget rental places that will give you better (safer/more economical/more comfortable) cars for a fraction more money. We have had problems with an Excel running on three cylinders, a van that smelt like mould, and a Magna that pumped exhaust gas into the cabin and used a hideous amount of fuel. Not to mention the time when we had a confirmed booking and then were told the day of, that our car was not avail...

First, they didn't confirm the booking (Mascot, Sydney branch). Then when you try to call outside office hours there's no answerphone, so you call back in office hours and the guy on the end of the line is an idiot. It says on the website that it opens at 8am. I got a taxi from the airport ($25 because it was rush hour), I waited until 9:10 then walked back to the airport and hired a car from a different company. Not impressed and I'm surprised they're still in business.

From the fool taking the booking who couldn't communicate, process or do elementary maths to a car that shouldn't be on the road, this was the worst company I have ever dealt with. Just total monkeys at the zoo. Don't ever use this company. pay the extra and get a normal service

Easier to ask what was right with the service/car - nothing!

Had trouble finding the place. Car was unroadworthy i.e. no handbrakes, no fuel, could not get up a hill and overheated. Got a second car only had 5 seats and the third car was also unroadworthy, it leaked water, had a cracked windscreen and were constantly unsure if it was going to make it to the destination.
They did replace the cars and did drive up to Maroochydore to replace them but we weren't able to do much while we were waiting for them to replace the cars.
2 out of three cars were not road worthy. And the 2 nd car did not have enough seats.

Do not rent a car from rent a bomb. When you do it is exactly as it says ... Renting a bomb. I have never met a business that is as dodgy as this company... Over the course of less then a month car has broken down, batteries have died and cars replaced with an even worse cars. When the owner is brought to the attention that the service he is providing is not as he says "best service" and "reliable" is in fact the opposite he is quick to threaten that if the issue with the car is not their fault that he will charge you for it. They even tried to...

Brisbane Airport. We were told this car was the cream of the crop, this car had staples holding the lining of the roof up covering the rust inside the roof, stains on all of the seats which were goodness knows what, filty inside and out and then to be charged a $24 cancellation fee when we said we were not going to take this car, plus having to pay $22 cost of a taxi to get there. They went to the domestic terminal not the international to collect us. The young man who served us needed lessons in "customer service". We have rented a wreak in N.Z. and felt the car and service would be similiar. Not so! Think seriously before going with this company.

I realize that the place is called "rent a bomb" however we rented an auto for 4 weeks. Over the course of 5 days, we had to trade in the car 3 times. On the 3rd time, we were stranded in the car and had to wait 90 minutes for NRMA to come. Upon returning the car, which would be 4 cars in 6 days, the owner charged us the day rate instead of the month (agreed upon) rate and a cancellation fee. Not to mention, we had put petrol in all of these cars and did not receive compensation. So nearly each day, we had to trade in the car, put petrol in it,...