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Reviews

2.5

94 reviews
5
(31)
4
(2)
3
(4)
2
(4)
1
(53)
  • Value for Money
    2.4 (9)
  • Transparency
    2.0 (9)
  • Customer Service
    2.3 (10)
  • Booking Process
    2.1 (8)
  • Vehicle Condition
    2.4 (8)
  • Received Booked Vehicle
    • Yes (5)
    • No, I received a worse vehicle (3)
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HAB

HABWellington

  • 2 reviews

DO NOT USE Tullermarine Rent a Bomb - DISHONEST

published

Terrible service. They mislead and make it look like they are next to the airport but you have to go on the highway and taxi to get there.

Despite informing of an early arrival they left my pregnant wife and baby daughter stranded at the Airport with no way to contact them until the opened at 9am. The man was smug and arrogant and said they don't pick people up despite giving that impression on their website. We had booked a car seat and car and after trying to contact them for over an hour and upon discovering that they were ages away from the airport my wife couldn't taxi there with a baby and NO CARSEAT ON A HIGHWAY!! They are a sham and will charge you extra for everything.

Transparency
Customer Service
Value for Money
Jerry

JerryGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Terrible customer service - don’t go there

published

Totally unprofessional outfit. [name removed] the Franchisee, was offhand and rude, with no people/customer skills whatsoever. I complained to Rentabomb head office, but they couldn’t care less- avoid at all costs.



Transparency
Customer Service
Value for Money
Booking Process
Vehicle Condition
Received Booked Vehicle Yes
See all answers
Briguette Furnarello

Briguette FurnarelloGreater Melbourne (Outer), VIC

Excellent Customer Services Keeps Us Coming Back

published

We have rented cars from Rent a Bomb Tullamarine from time to time over the last 3 years. We have always found them to be accommodating, friendly and helpful. John in particular has always been courteous and gone the extra mile.

Thank you.
We will continue to rent from Rent a Bomb Tullamarine when we need a car.

Transparency
Customer Service
Value for Money
Booking Process
Vehicle Condition
Received Booked Vehicle Yes
See all answers
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Nick

NickGreater Melbourne (Metropolitan), VIC

Great service, very easy to deal with.

published

Rented a little corolla through rentabomb Preston and had no troubles at all. The car ran great and the customer service was fantastic. Would definitely recommend to anyone looking to rent a cheap car, $25 a day.

Transparency
Customer Service
Value for Money
Booking Process
Vehicle Condition
Vehicle TypeToyota Corolla
Received Booked Vehicle Yes
See all answers

Do not use this company

published

Very poor experience with Rent a Bomb, wont be a return customer. Customer service was terrible, the process was difficult. Overall, the cheap rental did not justify using the company.

Transparency
Customer Service
Value for Money
Booking Process
Vehicle Condition
Received Booked Vehicle No, I received a worse vehicle
See all answers
  • Verified customer

Very horrible experience with this company . I will clearly suggest to all

published

Very horrible experience with this company . I will clearly suggest to all.before taking car please take photo of car inside and outside.very rude behavior and unexcess charges taken . Very bad experience. From this company they have taken 220 dollar for without any reason that mention you have smoke.in.car. this company total fraud comapny

Customer Service
Booking Process
Vehicle Condition
Received Booked Vehicle Yes
See all answers
Mick

MickSouth West, WA

DONT USE THIS COMPANY - CARS ARE DANGEROUS & THEY SCAM FOR EXTRA COSTS

published
Transparency
Customer Service
Value for Money
Booking Process
Vehicle Condition
Received Booked Vehicle No, I received a worse vehicle
See all answers
justin

justinSouth East Queensland, QLD

  • 4 reviews
  • 1 like

Ok - you get what you pay for

published
Transparency
Customer Service
Value for Money
Booking Process
Vehicle Condition
Vehicle TypeHyundai Accent
Received Booked Vehicle Yes
See all answers

Dont use this rental company

published

Dirty thieves don't trust them or con karaindrou vehicles have faulty airbags cars aren't insured. And aren't serviced regularly death traps management gets told by the head office to take money straight out your bank account for things that you shouldn't be paying for ripped off by the head office in victoria

October 13th 2022 Update: About time

Rent a bomb mascot has been shut down finally but still owes people money they still haven't offered any explanation or outcome of where my money and deposit went rat bag operators

Transparency
Customer Service
Value for Money
Booking Process
Vehicle Condition
Received Booked Vehicle No, I received a worse vehicle
See all answers
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  • Verified customer

Unreliable

published

Would literally cost you a bomb. Refuses to give an actual time frame for the claim to process and refuses to respond to my emails about the accident claim. Don’t bother with the trouble & disappointment. Definitely would not recommend.

Transparency
Customer Service
Value for Money

Disgusting operators

published

Rent a bomb Dandenong are feral animals, you do not tell a customer to leave just because they didn't right down an occupation on their dodgy piece of paper...absolutely gob smacked at being spoken to like that.

Great service

published

James was great,yes a bomb but that's what I payed for. Very clean with air and comfortable. As Arnie says Ill Be Back

  • Verified customer

Car filthy and unroadworthy

published

I booked a saver car for a day as my own car was at the mechanic. The car was filthy and crawling with ants. The seat belt was unroadworthy with a red tag visable saying replace belt. When I complained I was told I should have returned it for a change over. I wasn't able to because I needed to be somewhere. I was told I would get a discount on my next hire. I returned requesting a 8 day hire on their cheapest upgrade vehicle and was quoted $480 with an extra km allowance as a discount. This is exorbitant considering i found a newer car with unlimited km for $307 with another company. They told me they couldn't give me the cash discount promised when I complained. I have photos of the state of the car and will be reporting it.

  • Verified customer

Worst service ever

published
stellaF

stellaFAU

  • 2 reviews
  • Verified customer

Rent A Bomb Tullamarine

published

Great customer service as always as John is always a pleasure to deal with. Nothing wrong with the car, reliable as always, despite their name :)
Is my go to car rental every visit to Melbourne. Thanks again guys.

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Absolutely sensational

published

James and the team are the absolute best. Can't speak highly enough of them. They should be proud of the service they deliver

Excellent service

published

Thanks Paul and crew for your help and fantastic communication for my recent rental at Tullamarine. See you next time ! Regards
Maureen

Go someplace else

published

Excellent rental car company

published

Excellent service and great fleet of reliable vehicles. All seem well maintained and tidy. Well priced and much more convenient than taxis and buses. Friendly staff too!

Fitzy

FitzyDakabin

  • 5 reviews

Jens car

published

I recently purchased a vehicle from rent a bomb brisbane northside great service from staff very friendly and helpful Car running great, good fuel economy very comfortable good price etc

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Questions & Answers

Leanna

Leannaasked

How can i get one of these please?

1 answer
smok
smok

One of what? A car? I wouldn't touch their cars with a 10 foot pole.

Kit

Kitasked

How can i rent a bomb in sydney?

3 answers
Paul Parker
Paul Parker

Hi Kit, found this info on the net. Car Hire in Sydney, NSW
Discover a variety of cheap short and long term car rental options in Mascot, Sydney

998 Botany Road (Cnr Baxter Road)
Mascot NSW
2020
We’re open:
Monday – Friday: 8:00am - 6:00pm
Saturday & Sunday: 9:00am - 3:00pm
Public holidays: 9:00am - 1:00pm

Phone: 02 9667 1110

Email: [email protected]

Warm Regards,

Paul Parker

Rick
Rick

Check Ace Car Rentals online.
They have a branch in Sydney

Sam
Sam

Save yourself the aggravation. Rude aggressive staff and lousy cars that often break down while you are on the road. Go to BAYSWATER / NO BIRDS in William Street Kings Cross where you can rent a no older than one year Toyota Corolla for $25 a day- same price as a heap of junk from rent-A-Bomb. And at least the staff are courteous plus no little games like trying to charge you for dents that were there when you hired your bomb. Are their cars roadworthy? Difficult to know.

Rent-a-wreck pull one of the oldest cons in the book : they accept every booking but in fine print it says you must confirm on the day. When you get there there is no car available except a more expensive "model". Same old heap of junk. In Mascot I was threatened by the manager and who said "everything is on cam" as though I should be frightened. I said "good it's proof of how abusive you are".
False economy : you spend far more in time, money and aggravation than with a legitimate car rental firm.

I know of no other business where such rudeness is tolerated. Even second hand car salesmen have to be polite these days. I've put in a complaint to the Dept of Fair Trading and I recommend others do as well for this reason : something is seriously wrong that these clunkers are allowed on the road with so many obvious faults like dodgy steering & brakes. You can't get away with that when trying to MOT your own 6 year old car let alone a 20 year old clunker.
Also insurance : unless you have your own fully comprehensive insurance that covers you in any car I would NEVER trust them with paying the insurance.
Some people may have a reasonable experience with them- the odds are some customers will be OK but Rent-a-Wreck have far too many complaints and being in travel I've heard a lot more in person than we read on here.
And the reason I went there in the first place was to check out car-rentals to advise customers so they are on our black list as dangerous, abusive & costly.
We also had an employee successfully hire a Rent-A-Wreck and took it to our local garage. The mechanic simply could not believe how it passed MOT as the serious mechanical faults did not happen since being passed but must of been there for years.

# One of the oldest tricks with questionable firms is deducting costs for no good reason. Let's face, they can hit you up for an extra $100 on your credit / debit card and you have no choice but to pay it and trying to legally pursue that back through the courts is never going to happen.

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