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Worst Property Managers AVOID
I am a tenant at a property run by this outfit. They do nothing but avoid, obstruct and obfuscate. Instead of being proactive and addressing a problem they will accuse you of being the problem. It's obviously run by someone with the same mentality as Donald Trump in a playground, if an issue comes up just say "no its your fault, not mine". They also rely on the argument that tenants aren't allowed to speak to strata managers to avoid having to deal with your genuine concerns. A real "computer says no" mentality. They'll happily engage in email back and forths but won't lift a finger. If you're looking for a proactive, intelligent, easy to deal with strata manager - look elsewhere - AVOID!
1 comment
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Mr WolfSydney, NSW
- Verified customer
Very Happy
I have been extremely impressed with our strata manager, we are a large scheme with extremely difficult people some of which are on the Strata Committee and this has made our building at times extremely difficult to manage. Our manager has been most professional and diplomatic and has gone far beyond what is a reasonable expectation for Result Property Group to manage, however the manager and all his staff do so with professionalism. I would just like to personally express my gratitude for their approach and professionalism.
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The worst Strata managers - Strongly not recommended
Absolutely not decisive and unable to make any decisions. Incapable to organise staff and very unfriendly with owners.
It took them long time to organise a key for me to enter my parking area, and I had to park my car outside, in unsecurred area.
My intercom is not working for months and they still have not organised a contractor to fix it.
Very sad and incapable company.
1 comment
Anthony K.Result Property Group
Dear Owners,
I am disappointed in seeing a review such as this one. I would like to rectify any issues relating to your building or lot. Could I ask that you contact me as one of the Business Owners,... Read more
my name is Anthony and I can be reached on 02 8669 8800.
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Barnabas
- 5 reviews
Professional, Knowledgeable & proven Results!
Results property group has helped our stratum so much in regard to passing of special bylaws, curbing antisocial behaviour and defect claim from the builders which the last strata company stall for numerous years.
The stratum and committee has learned so much through our Strata Manager from Result and will continue to do so.
Thank you [Name Removed] for introducing and engaging Result to become our Strata Manager.
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GratefulSydney, NSW
Outstanding Service and Professionalism
I don't usually write reviews but after dealing with Result Property Group and an issue I had with some repairs during the recent storms, I had too. They were so helpful and kept my stress levels down the entire way through. Every person within their office that I dealt with from receptionist to the manager was outstanding and so professional, they got straight to the point and rectified my problem. I am so grateful I have them as my managers.
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Knowledgeable and efficient
RPG managed my unit for 6 years until I recently sold, they are by far the most experienced and professional managers I have experienced. I found them to be reliable and knowledgeable. Thoroughly recommend.
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Moved onSydney, NSW
Very poor Strata Manager
I cannot recommend RPG as my experience with them was very poor and I was greatly relieved when the committee finally swapped to another provider. My main concerns are:
*cannot get access to your building records etc as there is no online portal
*the Strata Management had very poor conflict resolution skills and got quite angry on several occasions, including walking out and swearing
*Responses to email inquiries lacked professionalism
I could go on, but suffice to say - look elsewhere to avoid disappointment. I won't be responding any further as I have moved on in the last year and am happy to leave this unfortunate episode behind.
1 comment
Anthony K.Result Property Group
Dear Moved On,
It is disappointing to be reading a review such as this. The other disappointing thing is that people like you have the ability to hide while attempting to damage the reputation of a bu... Read more
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CEM
- 3 reviews
Helpful and Professional
Initially I had a small issue but this was quickly resolved by management at RPG. Happy to say that Diane G and Anthony have been more than accomodating and helpful, they went above and beyond to ensure things where resolved. Greatly appreciated.
1 comment
Anthony K.Result Property Group
Thank you for the feedback CEM.
Best wishes
Anthony Kioussis
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Complete lack of understanding who the client is.
My experience of the Result Property Group is that it does not understand issues like who the client is or what amounts to conflicts of interest. I have received e-mails which suggest the management of this group does not understand the relationship between client and service provider. When there is a complete lack of trust between client and service provider it is interest of both parties to just move on.
2 comments
Anthony K.Result Property Group
Dear Disillusioned,
We are sorry to receive your negative feedback and we would like to address your concern. Unfortunately without further context or a strata plan number we are unable assist in providing a response or find a resolution. ... Read more
To help in resolving your concern and to be able to move forward as suggested please contact either director Anthony or Zac on 02 8669 8800. We look forward in hearing from you.Anthony K.Result Property Group
Dear Disillusioned,
It has been almost 2 weeks since you wrote your review and we invited you to contact our office to discuss the matter. You have yet to do so. It may be that your review was not f... Read more
actual and an attempt to damage our reputation. Nevertheless, the invitation remains open. Result Property Group.Similar opinion? Write a review on ieatwords.com.au!
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Great service, and knowledgeable friendly staff
I would like to express my thanks and gratitude for your professionalism, Result Property Group are by far the best company that I have experience dealing with, in regards to this property and others I own.
I recently purchased a property in Pyrmont which is managed by Result, prior to purchasing I heard extremely good reports from both the real estate agent and the vendor, and now I have seen it with my own eyes.
The manager who is also the director of the company is exceptionally knowledgeable, and his staff are both efficient and friendly.
Highly recommend this company to anyone looking, you will not be disappointed.
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SC Bellevue HillSydney
$3,740,000.00 – The greatest gift A Strata Manager can deliver
We are a block of 11 units. In 2016 we appointed Result Property Group namely AK the (Director). We were impressed with his knowledge, professionalism and emotional intelligence. After interviewing 5 companies we settled on RPG. It was a difficult time as we were going nowhere with the management company looking after us. We were reluctant to change as we were in a defects claim with a remedial builder who were appointed to rectify our original defects. Yes, that right defects claim after a defects claim. Anthony advised us we had 2 options 1 t...Read more
o pay for the repairs and move on with life or fight another claim. He advised he would work hard to support any decision we made and get the best outcome if he was appointed. Well we appointed him and in 1 and ½ years he delivered. Our original claim was for $900,000.00 and we were awarded $800,000.00 we spent $960,000.00. Today we were awarded $3,740,000.00 from the insurers which was the maximum claimable amount on the policy. Thank You Anthony. Anthony is not always the most polite person to deal with, he is often short and abrupt and I have come to appreciate this as everything Anthony has told me will happen has come true. He often says let me do what I do! I will never have any doubts about him. Some people just want to do their job without unnecessary interruptions or roadblocks. I have recommended Anthony to all my friends and family, with a warning. Let him do what he does best, His job!Similar opinion? Write a review on ieatwords.com.au!
JoeSydney
Extremely Poor Service
Result Property Group Pty Ltd are the worst company i have ever dealt with.
The staff are arrogant, extremely rude and lazy. I find the only time they respond to email requests is when it suits them.
[Name Removed] (Director of RPG) is incompetent and I am bewildered that someone that lacks basic customer service skills has lasted so long in business.
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A breath of fresh air. AAA+
We have recently changed Strata Managers about a year ago. We were unfortunately mismanaged
by our previous managers and this left our new manager with a mountain of work with issues dating
back 4 years. Well we are now a year on and all the back log has been completed with a smile. I
would recommend Anthony, Zac and the team at Result Property Group to anyone looking for a
proactive and reliable Strata Management Company.
1 comment
Anthony K.Result Property Group
Dear AP,
Thank you for your Feedback.... Read more
Best wishes, AnthonySimilar opinion? Write a review on ieatwords.com.au!
Always Great Service
Our Owners Corporation haven't been the nicest owners to deal with. Result Property Group have provided excellent service over the past 4 years and no task has been too difficult for them to handle even when it borders on not being their responsibility as strata managers they take on the task. They treat all owners with respect even when some of them don’t deserve any. Their communication is clear and simple and cannot be misunderstood. We will always have the personality issues amongst owners but at least we also have Result Property Group onside to keep us on track. I would recommend this strata company.
1 comment
Anthony K.Result Property Group
Thank you for the positive feedback. Best wishes Result Property Group
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Ryan RSydney
So Happy.
After going through the worst 2 year with a strata management company, we made the decision to change to Result Property Group. Our Strata Manager has been extremely polite and professional, and understands that when something is urgent its urgent and resolves issues & keeps us informed. We rarely need to follow them up and in fact they are the ones chasing us. I would recommend Result Property Group to owners looking for a great Strata manager.
1 comment
Anthony K.Result Property Group
Thank you for the positive feedback. Best wishes Result Property Group
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Annie PSydney
Very Impressed
Our Strata has been using Result Property Group Strata Management for the past 6 years, they have always been engaging to our requests for information and help in managing our home, I have been the Secretary of our Strata for the past 3 years and had the assistance of Anthony and Zac the entire time, working full time I cannot always discuss issues during business hours and Anthony is always happy to take my calls after hours. We would have no problems in recommending RPG to other property owners.
1 comment
Anthony K.Result Property Group
Dear Annie,
Thank you for the positive feedback. Best wishes Result Property Group
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Absolutely disgusting "service"
Result Property Group Pty Ltd are quite possibly the very worst Strata Management Company I have ever dealt with. For six months, I have been trying to get standard Strata information about my property only to be dismissed, or had rude and unprofessional emails or completely ignored! [Name Removed] seems to be completely out of his depth and completely unaware of his responsibilities as a Strata Manager.
The irony is their website states " If you are in the process of looking for a new Strata Management company see how many call you back promp...Read more
4 comments
Anthony K.Result Property Group
Dear Unimpressed,
I am Anthony’s business partner and am concerned with what you have written and would like to help, Please call me to discuss at your earliest convenience so I may assist you through the issues you are facing.
Zac Marshall
Anthony K.Result Property Group
Dear Unimpressed,
It has been 9 days since I wrote to you requesting that you contact our office so we may assist with your compliant/issue.
I can only presume you have either been too busy to do so... Read more
I can assure you I am not one of your "competitors" although I'm sure that would be more convenient for you. Rather a unit owner within the Kogarah Town Square complex, I have asked through my agent r... Read more
epeatedly for information regarding rectification works that were supposed to be completed on my unit last year, for 8 months since your company has taken over the Strata management, those requests have either been dismissed, ignored or rudely told via email that Anthony had no intention of giving me information because I "did not attend the AGM". At no point in time was it asked why I was UNABLE to attend the AGM. During the 8 months there has not been one correspondence that I would deem in anyway helpful, courteous or appropriate. Rather every dealing with your company has been stressful, upsetting and woefully inadequate. Apart from of course the myriad of "special levies" and Strata Fees that come in thick and fast. I am still waiting for a start date for the internal rectification works (although they were to be completed in September last year), finish date for the rectification or at the very least a statement from your company that the rectification work has been prepaid that should I sell my unit the new owners should not be up for more outlay. There has been nearly $10,000 to date been paid in special levies towards these rectification works and at no time ANY information about when they will occur! I find it ironic that you now are ever so willing to "help" when finally I have had to resort to a public review. I can not help but think my request would continue to go unanswered/ignored unless I had done so. My agent will be in contact with your company yet again, I certainly hope this time your company will respond to the questions as requested.Similar opinion? Write a review on ieatwords.com.au!
Jase ScornSydney
Buyer Beware of Result Property Group Pty Limited
Result Property Group Pty Limited is a one man band (what staff there's only one of him??) who benefits from inflating his fees for services not very likely rendered. My experience with him managing our Strata (which was the only Strata he managed) is not as he describes in his own review. He's never available when you need him, but he certainly won't mind charging you fees for work that leaves you scratching your head as to why, when and how. His industry knowledge is extremely limited and any advice he did offer (which was rare) was so inaccu...Read more
rate we eventually found ourselves resorting to the Dept of Fair Trading and solicitors (which of course cost us even more money). My advice is to stay well clear of Result Property Group. exhorberant fees, limited industry knowledge and questionable ethics1 comment
Anthony K.Result Property Group
Dear Jase,
We are surprised to receive this review, if you have current issues with the services provided by Result property Group please contact me so we may discuss this. I am surprised you have wr... Read more
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stratachairmanSYDNEY
Result Property Group provides excellent, reliable & responsive service with extraordinary strata kn
Thankfully there are still strata companies out there that run their own business and have the capacity to provide personal quality service.
Congratulations to Result Property Group for having the expert knowledge to be able to run a strata plan efficiently and win a personal and friendly manner.
The staff at Result Property Group have an expert knowledge and understanding of the various pieces of legislation that govern where we live - something we need to effectively govern or homes.
As owners we have benefited from having the dire...Read more
ctors available to talk with us when we needed them, they are not just a faceless voice over the phone. Our large strata plan is in great shape and our strata manager is responsive to our needs after hours if we need him.Similar opinion? Write a review on ieatwords.com.au!
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Anthony K.Result Property Group
Dear Matt,
o are both directors of the firm on 02 8669 8800. We look forward in hearing from you. Best wishes AnthonyWe are sorry to receive your negative feedback/review and we would like to address your concerns. To help in resolving your concerns, I am hoping you will contact either Anthony or Zac wh... Read more