I just purchased a mitsubishi fridge mr-e62s from the Brighton Retravision store. The Fridge is fantastic and exceeds my expectations, but that has nothing to do with Retravision. Where the store excelled was on Price and Service.They were able to price match and deliver the fridge on time. Could not have asked for or gotten a better service. Well done Debbie!!
requirements of fitting into available narrow space.Energy efficiency, Layout, Lots of thoughtful features.
Settings will require a bit of learning.

Never ever experienced such low life's and absolutely disgusting service. I have never been treated so badly by a retail store. The manager was the worst of them all. I wanted to support the small store but was the worse service i have ever recieved. They even went as low as personal verbal attacts towards me

Rip offs and disgusting service. Wouldn't even rate a one star but this review wouldn't allow me to do 0

I purchased a smart tv at the Joondalup store, WA eoyfs on 30th June, six weeks later I was still waiting for the delivery that was promised "by the next week end". On calling them several times for information, I was only ever offered a refund. When I complained to the store mananger he was extremely unhelpful, very rude, arrogant and could not offer an explanation for the delay. On hearing it could be a further five weeks, i took the refund went to Harvey Norman and am now the proud owner of a smart tv. Badly done Retravision, their complete disrepect for the customer, means I will never shop their again or recommend them to anyone else!

In my town we have three electrical stores and I find the Sale Retravision store to be the best of the lot. Much better than Harvey Norman and Dick Smith. The staff are knowledgeable and always willing to help, even coming out after work in some cases when there has been a problem. Cannot recommend them highly enough!
Great service, best going around.

The Retravision store at Balaklava S.A. one of the best. I got a terrific deal on my wok not only will it stir fry but is a slow cooker as well.Even makes soups,Chilli Con Carne,casseroles.So easy to clean just a wipe over damp cloth and ready to go again. cheers
reliable fantasic to use

Note that I know sometimes stores you will get bad experiences and some good, for me as much as I have not really bought something at RetraVision, their services has been pretty well presented even for my work place when I ask for a quote they give discounts as well. I was looking at cook tops and we were served with a good sales person who explained everything dispite we told him we were browsing. As much as he ensured we were ok to be "disturbed" as some prefer to look in peace but we needed some explainations. Their displays are pretty well spaced, I think they are doing a good job.
good huge range of electronic goods, good sales people
may one or two faults?

3rd washing machine Each one faulty-Shops recommendation
Service disastrous-7 weeks without a machine
Delivery very poor -Dropped Machine twice
Shop didn't want know.
Cant wait to save enough to buy a new one

Expensive worst machine ever, wash very poor

At retravision it is a friendly atmosphere with excellent customer service. My washing machine is used everyday and its very reliable worth its weight in gold. Samsung brands i find very reliable and have a longer life span then other products i have purchase in the past when compare. thank you
trustworthy, reliable and affordable

As this is the only whitegood shop we have in my local area, I enjoy shopping there as the staff are friendly and always helpful. We have a wide variety of products there and always find what I am looking for. I feel comfortable browsing throught the store and not having pushy sales person prompting to buy the first thing as they make sure you get what you require.

Dont Bother! better off going to Harvey Norman or another big retailer. they actually care about their reputations.

KEEP AWAY FROM REATRAVISION ARMADALE
None, Zip, Zilch!
Purchased an Sunbeam Ice maker in November 2010 only to find that it was faulty after its second use. Returned the item just before XMAS and was advised that someone woould contact me within a week to resolve the issue. Last Saturday (1 Month Later) i went down to the store to ask for a refund to which i was advised that "Retravision dont give refunds" to which i advised its the law if the item is faulty. Salesperson just ignored me and said he will sort it out, and repeated "we dont give refunds". The matter is now with consumer affairs!! Crooks!!

Staff can only know so much they can't know everything. They have to get taught by represenatives of companies and by looking up information off the internet and catalogues/brochures. You can't expect someone who hasn't made a product to be able to tell you everything about it

Companies like samsung and sony and panasonic only have a 14,21,14 swap over period respectively for TV's/DVD players/VCR's etc

You can't judge a store on one sales assistant or sale.
Staff are helpful if the do their homework, they offer all sorts of services like tuning tv's etc, delivery, resort cheques, installation/setup of goods

My family and I have bought many products from Retravision and have often got a good deal. The service has been excellent. When we couldn't find something we needed they were always happy to order in and get what we wanted.
Good service