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Rheem Continuous Flow 27 (876627)
Les
- 3 reviews
Hot Water not hot
Our Rheem 27 876 series does not deliver hot water. It is not hot enough to take a bath, wash the dishes or do the laundry. It also takes so long for the hot water to come through which wastes water. It doesn't feel like it is 50 degrees which is stated as being the factory setting. We moved into a new build in November 2017 and tolerated the lack of temperature through summer but we are feeling the effects now it is winter.
I am not happy with this Rheem hot water system.
3 comments
Hello Thank you for your contact. Lately the water is hotter so I am not sure what was going on before? My problem seems to have been resolved and the water is hot enough for a bath. For the time b... Read more
eing it is hot enough but still takes a long time to come through to the laundry and upstairs bathrooms. Possibly the distance it has to travel to the bathrooms but the laundry is fairly close to the system. No further action required at this time thank you.Rheem A.Rheem
Hi Les, We are glad that your issue has been resolved. If you need further assistance in future, please feel free to contact us. Have a good day.
Kind regards,
Rheem Australia
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Abbey The PondsSydney, NSW
- 5 reviews
It takes about half a bucket of cold water before hot water sets in!
Got our house built with this system. I have been continually frustrated about the amount of water wasted waiting for the hot water to come on! Half a bucket of water actually! No wonder my water bill is so high with the amount of water wasted! Imagine that amount being water every time we take a shower or I want to hand wash a few dishes! Please do not buy this product thinking you will be saving money.
Don’t want to waste anymore money getting a plumber to check if this can be fixed. Shame on a new home. Next time I am researching every product before agreeing to purchase.
2 comments
Rheem A.Rheem
Hi Abbey,
Our customer service team would like to investigate the issue. If you could please email your contact details through to [email protected], referencing this feedback, our team will be able to assist you accordingly.... Read more
Kind regards, Rheem AustraliaUpdate, they were able to get someone from Rheem to check it out. Looks like you really need to go over every little thing when you build a home ie placement of pipes etc
Rheem customer service was ac... Read more
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cudeco5Illawarra, NSW
- 8 reviews
- 9 likes
Complete junk
Temp set to a max 50 deg is USELESS and forget about hot water getting to the kitchen so you can wash up not to mention the amount of wasted cold water waiting for it to heat up. Unfit for use buy something else that works.
PILE OF JUNK enough said.
5 comments
Rheem A.Rheem
Hi Cudeco5,
We have spoken with our Service team who are happy to assist you, however due to limited availability of personal data on this website, we’re unable to confirm your contact details. For ... Read more
us to help further, could you please send a quick email to [email protected], providing your contact number, and also reference your review so the team can assist in achieving a resolution for you.Hi i have sent a email with my phone number as advised
Thanks
David
Still waiting
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Find out how Rheem Continuous Flow 27 (876627) compares to other Gas Continuous Hot Water Systems
Know better, choose better.
How to fix problems with too hot too cold
I previously posted a review titled Too Hot Too Cold after not being able to have a decent shower with a temperature I could not control. After posting I also sent an email of complaint. I was also contacted by customer service after they read my review on here. After several calls and emails of my ranting Rheem agreed to send out a serviceman free of charge. I want to point out I did ask on several occasions "Is there anything I can check myself to remedy the problem?" Was offered no suggestions. Serviceman comes out and I explain that it...Read more
takes two buckets of water before I get hot water then it is so hot I can't stand under the shower. Minor adjustments on the tap and it goes cold. He says "I know what your problem will be - the water restrictors in your tap. These things are to reduce your water flow so you don't use so much water. He was right - removed them and great hot water almost immediately and then can adjust the temperature to suit. Rheem really needs to educate their Tech Support that this is a solution. Hot water to the sink can be fixed this way too. So now I'm very happy with the system.1 comment
Rheem A.Rheem
Hi Ena,
Thank you for your positive review, we are happy to hear that your issue has been resolved. Additionally, we will pass on the feedback to the relevant managers. Have a great day. ... Read more
Kind Regards, Rheem AustraliaSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Bill Paull.asked
Well aren’t you going to put the question to your team, you are absolutely useless to anyone that has a question.
2 answers
Rheem A.Rheem
Dear Bill,
If you could please contact us on 13 10 31 and we will be able to advise accordingly
Regards
Rheem Australia
I live in NZ.
Bill Paull.asked
Why does my heater keep bursting into life when nothing is running.
3 answers
Rheem A.Rheem
Dear Bill
Thank you for your enquiry. In regards to your question, we highly recommend that you contact our customer service on 13 10 31, our customer service team will be able to advise accordingly
Kind Regards
Rheem Australia
Why on earth didn’t you pass this question on to the right department when you have a place to ask questions.
Well why haven't you passed this question on, don't you care about your name and your customers.
Sam B.asked
This unit is rubbish. Buy another brand. The system stopped working after 5 years. Had a Rennai in my previous house that was still working the day I moved out. I was there for 8 years.
No answers
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Rheem A.Rheem
Dear Les,
We are sorry to hear about your experience and our customer service team would like to investigate the issue. If you could please email your contact details through to rheemcustomerrelatio... Read more
[email protected], referencing this feedback, our team will be able to assist you accordingly.