Rheem Continuous Flow 875024

This unit should not be for sale.
Unit takes 10 seconds to warm up, once warm adjusting the cold tap is impossible, just a little too much cold, you have to start the process again. Taps off, warm up hot, adjust cold.. Kids don't like this at all..
First ever bad review, promised I'd never do one, but for $1,275.67 it's time!!!
Salmon Plumbing won't take responsibility for suggesting the unit and Rheem keep selling it.
Tried to book a technician, I own a corgi and work. Tehcnician is unable to enter property with a corgi because you just never know when a corgi can go rogue!!!

I have two of these continuous hot water systems installed at home.

The first one stopped working at the beginning of winter and the Rheem service was so terrible that I had to get the ombudsman involved to resolve my case as Rheem had some technical issue in their systems and hence were not able to schedule an engineer to replace the product even after following up almost for 2 months.

The second hot water system at home has broken down last week and I don't think it is worth my time to chase up on this. I have had other systems that have lasted over 5 years without an issue. This is a clearly an inferior product.

I also have the issue of poor water temp and waiting forever for the water to get hot or in my case warm. Not impressed at all but until I can afford an upgrade, I'm stuck with it. For what I can see on here, Rheem needs to address the issue. To get continual posts due to non performance can't be good for business. But then again we are small fish and likely to be ignored.

I'd call this unit an "occasional lukewarm water system". It takes ages for water to get warm if at all! We have now resorted to boiling water on a stove for domestic uses. Back to Middle Ages! We have then to haul the hot water upstairs in buckets for kids bath! We brought a Rheem technician in who only blamed gas pressure without explaining what that pressure should be! Brought a qualified gas fitter in who clearly said that the unit is faulty. The unit is still under warranty but we have to make do without hot water. Wonder what it would be after the warranty period. With the number of complaints on this site, Fair Trading should have a look at this and reassure us!

We are now at the stage where we are lucky to have any hot water at all. I can run a whole tub of water and it is cold. Then after having to boil water to wash, I may strike it lucky and turn the tap on and it occasionally is hot. Although we have contacted Rheem they have not rectified our problem. Error code 11 then C2 appears on the system.

This is a terrible unit for 'instant' hot water. It takes at least 2-3 buckets of cold water before the hot water actually comes through. We bought a brand new apartment with this model (875E24nf) gas water heater installed and are completely unhappy with it. We would never recommend it to anyone.