Rheem 5 Plus Stellar (850360) Questions & Answers

when does the warranty start is from date of manufacture or date of installation

Does any one have a drawing showing the Stellar water heater pilot assembly can be removed? I think that it is block due to been unused for a while.Looks like spider or insect has built a nest inside and block it as I cannot get the pilot light going again. How do you clean and unblock it.

Our Rheem Stellar Model 850360NO Made in Oct 2013 was turned off for the first time. Followed all instructions for shut off. When we try an relight the gas control knob won't depress with star disappearing under housing. Any ideas what we can do?

We have had our Rheem Stellar for nearly 11 years (installed 32/10/2007) and have not had any problems until just recently. Called a plumber out yesterday, to fix another problem and while he was here I told him that the hot water coming out of the bathroom sink sometimes surges out and makes a screeching noise. He suggested opening the valve on tank to release some water every two months which would release pressure and stop the problem. Hoping the problem is fixed, but does this solution offered by the plumber, sound right?

Kind regards,

Since I read the review. I become hesitate to buy rheem stellar 360. My concern is more on pilot off. Anyone can help me to decide or recommend? thanks

Our Rheem Stellar Is 3 yrs old, situated 6m from our Ensuite Bathroom and the water with the setting on 7 ( maximum ) is barely Luke warm...?
You can only begin to imagine what the the kitchen p, main bathroom and laundry are like... absolutely shocking!
Any clues or suggestions?
Thanks and yes it was professionally installed when the house was built.

Murray
Perth
Western Australia

We have a Rheem 360 unit which is leaking a continuous trickle of cold water from the expansion control valve - the unit was installed to our brand new house and we only got the handover less than 1 year ago. When I lift the lever the water gushes pretty well, then back to a trickle when released. Otherwise we have had no problem with the unit - Although perhaps a pilot light problem that was fixed before and now all forgotten about. Have we got a serious problem for such a new unit? (on a side note, I notice that there is no insulation to the hot water pipe going into the house, unlike the info in the manual, and there is an external pipe connecting the incoming cold water pipe and the outgoing hot water pipe - is this normal for installation in Perth?)

I bought a new gas Rheem hot water tank today and a lot of steam comes out from the flue terminal, is it normal?

Hi just wanted to ask I got a theme stellar outside unit the drains on either side of the valves are full of sand I just wanted to know where they go and if they link up so I can dig up an reinstate? thanks

Shaun

Hi,

Could someone tell me that how many Anodes does Rheem Stellar 360 has please? (manufactured in 2011, outdoor Gas unit)
Can we replace them with these https://www.ebay.com.au/p/?iid=141284700864&chn=ps&&&chn=ps

Thank you

Has this issue been rectified with the pilot light on these models after 3 years? I can see around 50% of these product reviews have the same problem. Has the warranty been adjusted or has the pilot light issue been superceeded so the pilot light doesnt cause flame out all the time.

We go away for several months at a time and turn our gas hot water system off so it won't keep reheating. The problem is, it takes forever to relight. This time we arrived home tired from a very long plane trip and all we wanted was a nice hot shower but as usual my husband is out there late at night trying the ignite the system to no avail so we went to bed without a shower. This morning he is back out there and started the system within a few minutes. He didn't do anything differently, it just decided to ignite. Question: how does one start these systems after having them turned off for periods of time?

My large stellar is about 7 years old working fine when should the annod be replaced and where can I buy one?

Hi there! I have a Rheem Stellar (about 5 years old), it doesn't seem to be heating the water very hot. Even if on max setting of 7. When you run water, the burner lights up and heats water - just not getting through to the house (lukewarm at best). Bur if you flush the pressure release valve at side, the water is very hot.

Any suggestions?

What is the width, depth and height of the Rheem Stella storage hot water unit?
* Rheem Stellar, 5 Star gas hot water unit, Model No. 850360.

Hi, my rheem stellar 360 has started making some serious banging noises when the hot water is in use. The unit is 3 yrs old and has only just developed this noise within the last month or so. Is this a common problem? If so what is the issue?
Please advise

Regards

Tony

I have Rheem Stellar 360 storage unit, approximately 15 months old. The pilot light is on and stays on, however the heating won't kick in, no matter what setting the thermostat is at. Tried it from the lowest to the highest setting, it just won't fire up to hear. All our other gas appliances are working fine.
Any ideas?

I have a Rheem Stellar 360 HWS. It was installed just 7 months ago. The problem is that the pilot light goes out and the first we know of it is when we experience a cold shower. The pilot light goes out even if there is no wind. I noticed today that the hot water is now slightly cloudy. How do we stop the pilot light going out? The HWS is already set to the number 6 level of gas supply as recommended by Rheem.

Kind Regards
Peter Doyle
Canberra

I have a Rheem Stellar gas outdoor water heater system. How do I turn off the hot water supply from the water heater to change my kitchen tap? Is there an outlet valve I can turn off without having to turn off the water heater? Thanks, Dennis

There is no hot water coming out of the tap and bathroom after I turned the gas valve off about 4 hours and turn it back on. Do I need to do something to start heating the water? or what could be the problem? It was all going well before. Thanks!